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Customer reviews for Prism Frame Rectangular Above Ground Pool Set, L 16' x W 8' x H 42" for
Prism Frame Rectangular Above Ground Pool Set, L 16' x W 8' x H 42"
4.3 out of 5 stars
stars
120 ratings78 reviews
  1. 5 stars70% (84)
  2. 4 stars13% (16)
  3. 3 stars5% (6)
  4. 2 stars4% (5)
  5. 1 star8% (9)

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Showing 31-40 of 78 reviews
Jun 7, 2023
UMerc
5 out of 5 stars review

Verified Purchase

Great pool !

Great little pool! Sturdy and very easy to set up.

Helpful?7LGWUNVQPO4L13947561886
Jul 13, 2024
sm
4 out of 5 stars review

Verified Purchase

delivery company sucks.... but pool is good.

Delivery was absurdly late and no feedback when it would arrive. The estimated delivery date was not updated, it just did not arrived.

Helpful?7LGWUNVQPO4L13947561886
May 31, 2023
Eb68
1 out of 5 stars review

Leaked right off the bat

Had a whole in the liner, paid full price, didn't get very far filling the pool, before we found a leak. Sadly had to fix it, with it filled half way. Not fun... find another pool.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you for your review. We appreciate your feedback and apologize for the disappointing experience you encountered with your pool. Please contact our service center at 310-549-8235 for further assistance.

May 28, 2024
Disappointed
2 out of 5 stars review

Frame rusted through in one year

Pool was great for one year. Bought it 2023 end of April. I just noticed that one of the rails on a corner has rusted through along about a 6 inch lenght. Will have to take it down. Very dissatisfied.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

We're sorry to hear about the rusting issue with your Prism Frame Pool. This isn't the experience we aim for. Please reach out to us via chat at intexcorp.com or by calling 310-549-8235. We're committed to resolving this for you promptly. Thank you for bringing this to our attention.

May 26, 2025
Sunshine
5 out of 5 stars review

Great pool! This is the perfect size for small children and adults to swim/float around. Have only had it up for about a month, but so far so good. Will need 2 people to set it up.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you! We're so glad to hear you're enjoying your Prism Frame pool. It’s great to know it’s the perfect fit for both kids and adults. We appreciate your tip about setup too—teamwork makes it easier. Enjoy the rest of your summer fun!

Jun 25, 2025
BS1959
5 out of 5 stars review

Excellent

I bought it, and the setup was easy. It seems to be of good quality. I have a smaller backyard, and it works great. I covered it with a 10x20 portable carport to keep the Texas heat off and help the water stay cooler.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thank you for taking the time to share your review! We appreciate your feedback and are glad to hear you’re enjoying your pool.

Aug 25, 2025
anonymous
2 out of 5 stars review

Is this real life..I can’t even..

Bought this pool on sale and boy oh boy do you get what you pay for. Less than a month of use and the pump is broken and won’t work. Really? We’ve used this thing maybe 10 times. This is par for Intex pools and I should have listened to the reviews. That’s not even the best part. When I called Sam’s, they kept insisting I return the whole thing for a refund…not replace it, no..but drain all the water out, take it all apart, pack it all up and send it back. Total twilight zone.

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

We’re very sorry to hear about the issues you experienced with your pool and pump. We understand how frustrating this must be, especially after limited use. Please contact us via chat at intexcorp.com or by phone at 310-549-8235, so we can help resolve this for you.

Jun 22, 2024
Consumore
5 out of 5 stars review

Verified Purchase

Family Pool

Family loves this. Easy care and Easy set up.

Helpful?7LGWUNVQPO4L13947561886
Oct 14, 2023
TAS
5 out of 5 stars review

Verified Purchase

Great

Great pool

Helpful?7LGWUNVQPO4L13947561886
Jul 25, 2025
Tania
5 out of 5 stars review

Great pool

We recently set up this pool, and overall, we’re really happy with it! It took me and my husband about 3 hours to put it together, and I’d say the process was pretty straightforward. Once assembled, we used well water to fill it, which took about 8 hours — but it was worth the wait! The size is perfect for our family. It’s big enough for our 9-year-old to actually swim and have fun. So far, I really don’t have anything negative to say about the pool itself — it’s been a great addition to our backyard. One piece of advice: don’t try to handle all the pool chemicals on your own, especially if you're using well water like we did. Go to a professional pool store. They can test your water and recommend exactly what you need to keep it clean and safe. That made a huge difference for us! Highly recommend this pool

Helpful?7LGWUNVQPO4L13947561886
reply from Intex Consumer Support

Thanks for sharing, Tania! We’re so glad your pool setup went smoothly and that it’s the perfect size for your family. Great tip about using a pool store for water care—here’s to many fun and safe swims ahead!