Customer reviews for SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa

Customer reviews for SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa for

SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa

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4.2 out of 5 stars

stars94 ratings54 reviews

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Showing 11-20 of 54 reviews

Nov 19, 2023

Sams club fan

5 out of 5 stars review

Verified Purchase

No regrets

This is sooo much fun!! And the best investment we have made!!! Soooo relaxing....

Helpful?

reply from Bestway USA

Hello, we are happy to hear you are getting the most out of your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:30 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jan 1, 2024

DebbieB

5 out of 5 stars review

Verified Purchase

Great Price - Great Product!

Quick & Easy set up. Jets are great! Took 1.5 days to heat all the way. Continues to maintain heat.

Helpful?

reply from Bestway USA

Hello Debbie, we are glad to hear that you are enjoying your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 31, 2024

Patty

5 out of 5 stars review

Verified Purchase

Great backyard addition

Love it. Size is good. Great for relaxing after a long day at work. Takes a while to heat up so make sure to give yourself plenty of time before you want to use it.

Helpful?

reply from Bestway USA

Thank you for taking the time to review your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Feb 27, 2024

Wise Woman 2024

4 out of 5 stars review

Verified Purchase

Budget Hot Tub for the Win!

For this price, anyone can experience luxury of a hot tub. It's not quite as easy as a traditional hot tub as it needs the insulating cover to maintain heat in colder temps. It's roomy and there is no set seating so plenty of room to free float or sit. We love it so far! Haven't seen our electric bill yet. 😬

Helpful?

reply from Bestway USA

Thank you for taking the time to review your SaluSpa Monaco. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 5, 2024

Dale

5 out of 5 stars review

Verified Purchase

Inexpensive hot tub

We've only had it few weeks but have been enjoying it very much. I was a little concerned about some of the reviews but it has worked well. It does take a while for the water to warm up after filling it but I was expecting that. I think it took about 30 hours to warm from 55 degrees to 102 in an unheated enclosed porch. The tub is larger than I expected and the walls are more ridged than expected. It doesn't have jets but the bubbles system works well. Unfortunately the bubbles cause a lot of steam and moisture in the air. Since we are inside we mostly just soak in the hot water. I recommend watching a couple of the YouTube videos before setting it up. The only negative I've had is I haven't been able to setup the WiFi connection. Over all for the price it has been a good purchase for us.

Helpful?

reply from Bestway USA

Hello Dale, thank you for taking the time to review your SaluSpa Monaco. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 21, 2024

Barbara

2 out of 5 stars review

Verified Purchase

No Jets

This hot tub does not have jets, only bubbles that come from the bottom edge. It was easy to put up but the cover is really hard to handle. When it rained the water puddled on the cover and since we are old had a difficult time removing it. Since there are not jets the purpose for sore muscles is lost. I would not purchase it again as it is like sitting in a bathtub outside.

Helpful?

reply from Bestway USA

We are sorry to hear that your SaluSpa experience has not been satisfactory. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Mar 18, 2024

Keekah

4 out of 5 stars review

Verified Purchase

Ok for the money.

Pros: It is a good value for the price. It comes with a thick insulated cover. The bottom of the hot tub is padded. Cons: It did not come with a ground pad. The bottom of the hot tub is very slippery brand new. Everthing worked but it was delivered with a huge hole and tear in the box.

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reply from Bestway USA

Feb 17, 2024

LadyOfTheRings

4 out of 5 stars review

Verified Purchase

Pleasantly Surprised

My hubby didn't want to spend the money on a jacuzzi because he didn't think we'd use it. We compromised and purchased this to test out our usage over the next year before spending the money on a full sized regular jacuzzi. This has been great and we've used it at least weekly since purchasing. The reason for 4 instead of 5 stars is because I wish it'd get just a tad hotter - but it surprisingly stays warm especially since we are in Michigan.

Helpful?

reply from Bestway USA

Hello, we are happy to hear you guys are enjoying your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Feb 20, 2024

Rbeil

5 out of 5 stars review

Verified Purchase

Spa review

This is the second spa I've had and so far the easiest to set up and work. It took a while to warm up but I'm in cold weather so that was too be expected. It's easy to clean the filter and the bromine container. I've not yet been able to connect it to wifi but I really haven't had the time to tinker with it. The cover does seem to leak air so I'll need to figure out why since our completely closes.

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your SaluSpa. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Feb 24, 2024

Eric Fischer

4 out of 5 stars review

Verified Purchase

Hot Tub

We purchased this inflatable Hot Tub from Sam's Club and we're very happy with it, so far. We placed it on our front porch under cover and we put it a little too close to the wall, when we drain it we'll move it away from the wall so it's easier to remove and install the two covers. It does loose temperature quickly but we're working on keeping it warm for a longer time.

Helpful?

reply from Bestway USA

Hello Eric, thank you for taking the time to review your SaluSpa Monaco. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.