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Customer reviews for SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa for
SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa
4.2 out of 5 stars
stars94 ratings54 reviews
  1. 5 stars68% (64)
  2. 4 stars11% (10)
  3. 3 stars4% (4)
  4. 2 stars4% (4)
  5. 1 star13% (12)
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Showing 51-54 of 54 reviews
Apr 24, 2024
Sweetsunshine
5 out of 5 stars review

Great spa

I bought this spa as a temporary spa until I made up my mind about getting a real one. It turned out to be a great product. I had to YouTube the instructions but it was still a fairly easy setup. It took 24 hrs to get to 104 degrees, but afterwards it was delightful. Word to the wise, cover the spa with both covers to keep the heat in. Still a great inexpensive alternative to a regular spa. I would recommend it

Helpful?3RZR2A9IKWW613944402732
reply from Bestway USA

Thank you for taking the time to review your SaluSpa Monaco. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Mar 10, 2024
Dollgirl
5 out of 5 stars review

great product for the price

This hot tub is great price for great product. The whole family enjoys using it. It was simple to set up and easy to care for.

Helpful?3RZR2A9IKWW613944402732
reply from Bestway USA

Hello, thank you for taking the time to review your SaluSpa Monaco, we are happy to hear the whole family is enjoying it. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Mar 23, 2024
Anonymous
5 out of 5 stars review

Great Purchase

After reading the review and taking into account that Bestway is a Chinese company, I decided to purchase the hot tub. I couldn't be happier with it so far. Well made and easy to set up.

Helpful?3RZR2A9IKWW613944402732
reply from Bestway USA

We are happy to hear you have enjoyed you SaluSpa so far. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Nov 27, 2023
Greg
1 out of 5 stars review

Error codes with every unit

Kept getting 6CF fault on any outlet that we tried, several of which are grounded. We have an older Bestway Saluspa unit that works on any outlet. The heating egg on the old unit that works looks virtually identical to this new one. We returned it to Sam's Club, and got another one, and still having the same problem. We submitted a ticket over a week ago and have not heard back.

Helpful?3RZR2A9IKWW613944402732
reply from Bestway USA

Hello Greg, we're sorry you are experiencing this issue with your spa. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada for help with trouble shooting. Our business hours are M-F from 7:30 am - 4:30 pm MT. You can also request a call back from one of our representatives on our website.