Customer reviews for SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa

Customer reviews for SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa for

SaluSpa 85" × 28" EnergySense Monaco Inflatable Spa

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4.2 out of 5 stars

stars94 ratings54 reviews

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Showing 31-40 of 54 reviews

Feb 22, 2024

JDW

5 out of 5 stars review

Verified Purchase

Enjoying SaluSpa Hot Tub

Decent product, works as designed. Probably expensive to run since there is minimal insulation. Good size Spa/Hot Tub.

Helpful?

reply from Bestway USA

Hello, thank you for taking the time to review your SaluSpa Monaco. We're happy to hear you are enjoying it! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Feb 21, 2024

Susan A

1 out of 5 stars review

Verified Purchase

Buyer beware

Very disappointed and am very surprised that Sam's club would sell something like this and not backup the buyer

Helpful?

reply from Bestway USA

Hello Susan, we are sorry to hear that you are disappointed with your SaluSpa Monaco. Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.

Dec 17, 2023

Melissa

5 out of 5 stars review

Verified Purchase

Great Choicee

Very impressed at the quality of the spa. It has variable controls and is larger than most portable spas.

Helpful?

reply from Bestway USA

Hello Melissa, thank you for your review. We are happy to hear you are enjoying your SaluSpa Monaco. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jun 1, 2024

Cynthia

5 out of 5 stars review

Verified Purchase

Worth every penny

Great investment, very relaxing . Definitely would recommend. Even in the Texas heat it cools you off in the evenings .

Helpful?

reply from Bestway USA

Hello Cynthia, we are happy to hear that you are getting the most out of your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Dec 25, 2023

Aly

3 out of 5 stars review

Verified Purchase

Not worth 500

I give this a set because it literally takes 3-4 days to reach the desired heat. The app is extremely cheap and spotty at best. The filter needed changed after 1 week.

Helpful?

reply from Bestway USA

Hello Aly, we are sorry to hear that you are disappointed with your SaluSpa. If you have any questions or issues regarding your spa: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Nov 16, 2024

Andrew

1 out of 5 stars review

Terrible Investment - Disappointed

Terrible investment. We've had so many problems with ours, and dealing with Bestway to get replacement parts has been a nightmare. It's just not worth it. The main part of the tub deflated after only four months of use. Bestway did send us a replacement, but it was missing all the necessary parts. We had to order additional pieces, only to receive the wrong ones. We're close to $800 into this, and we still don't have everything we need. At this point, it's just throwing good money after bad.

Helpful?

Dec 25, 2023

Brent

5 out of 5 stars review

Verified Purchase

Wonderful

Very sturdy and works as expected. Best price in class

Helpful?

reply from Bestway USA

Hello Brent, we are glad to hear you are happy with your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 5, 2024

Beth

5 out of 5 stars review

Verified Purchase

Creating Spaces I love at home

Love it 📝 and so convenient for our home space

Helpful?

reply from Bestway USA

Thank you for being a customer, Beth! We’re so happy to hear you’re enjoying your SaluSpa Monaco! We’ll make sure to share your wonderful feedback with our team. Here’s to many more years of living it up with Bestway!

Feb 18, 2024

Kkd

5 out of 5 stars review

Verified Purchase

Saluspa hot tub

Great hot tub for the value

Helpful?

reply from Bestway USA

Hello, we are glad to hear you are happy with your SaluSpa Monaco! If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives or submit a warranty claim on our website.

Jul 15, 2024

Samuel Clemens

5 out of 5 stars review

Verified Purchase

So far, so good

1 Week in and happy with our purchase. Have to reinflate the top weekly. Otherwise, no issues.

Helpful?

reply from Bestway USA

Hello Samuel, we are happy to hear you are enjoying your SaluSpa Monaco. Thank you for taking the time to share your review. If you have any questions or issues: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.