With the many quality checks we have in place you should always get the best, Kay. We'd like to get more information about your experience to help, so when you have a chance please get in touch with us at (800) 742-9220.

We're sorry to hear that you feel this way, Suzi. We can assure you that a lot of thought goes into the design of our Dusters, and they go through many quality checks to ensure they reach you in the best possible condition. We'll be sure to share this with our team. As well, we'd like to learn more and assist you further, so please give us a call at (800) 214-8734 when you have a chance.

While we're glad that you're enjoying a great clean, we're sorry to hear that you find the Dusters difficult to insert onto the handle. We can assure you that our products go through many quality checks to ensure that you can enjoy using them with ease, and we'll be sure to share your feedback with our team. We suggest making sure that the handle prongs are fully inserted into the sleeves on the Dusters. For our Heavy Duty Dusters, the sleeves can be found between the fluffy layers, in the center of the duster cloth. We hope this helps. If you'd like any further assistance, please give us a call at (800) 214-8734.