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Customer ratings & reviews for
Swiffer Duster Heavy Duty Starter Kit, Handle + Refills (17 ct.)
4.7 out of 5 stars
stars3,970 ratings3,595 reviews
  1. 5 stars78% (3,107)
  2. 4 stars15% (614)
  3. 3 stars3% (137)
  4. 2 stars1% (46)
  5. 1 star2% (66)
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Showing 1-10 of 3,595 reviews
Aug 29, 2023
Grandma
5 out of 5 stars review

Verified Purchase

Best Dusters EVER

These pick up every last speck of dust. They leave nothing behind. The shredded fabric picks it up and holds on to it. I hat cleaning my outdoor lights from bug and spiders, but when they get dirty before I throw them y, I use them to clean my outdoor light fixtures. Double Duty 😊

Review from walmart.com
Helpful?22JJOEFH5C9C13939267703
Apr 22, 2023
Bargain Shopper
5 out of 5 stars review

Verified Purchase

Swiffer Heavy Duty Dusters

Swiffer heavy duty dusters are the best. Many other brands do not compare. The only negative is the price!!! Very expensive; although price is good at Sam's Wholesale, they are still on the expensive side. I use many in my cleaning business daily and sparingly.

Helpful?22JJOEFH5C9C13939267703
Feb 27, 2023
Tim
3 out of 5 stars review

Verified Purchase

Just not the same!!

I only purchased these because Sam's no longer carries the reg. Swiffer Dusters 28 refills that they have carried for years. Sam's is making product changes that are not in the best interest of their customers. Don't like them at all.

Helpful?22JJOEFH5C9C13939267703
reply from TheSwifferTeam

We're sorry to hear that you're not a fan of our Heavy Duty Dusters, Tim, as they have gone through many quality checks to ensure that you can enjoy an easy yet effective clean with them. We'd like to learn more about your experience, so please give us a call at (800) 214-8734 when you can. As well, we recommend getting in touch with the retailer directly when it comes to product availability. You can give them a call at 1-888-746-7726.

Apr 26, 2023
EER
3 out of 5 stars review

Verified Purchase

Not Heavy Duty

These are great little dusters at a decent price. However, they are not heavy duty. There doesn't seem to be a difference between these and the regular dusters.

Helpful?22JJOEFH5C9C13939267703
reply from TheSwifferTeam

We're sorry to hear that you feel this way, and we'll be sure to share your thoughts with our team. We can assure you that our Dusters go through many quality checks to ensure that you can get the best possible cleaning results, and that a lot of thought has gone into their design. We'd like to mention that our Heavy Duty Dusters contain 50% more fibers than our base Dusters. As well, to get a great clean, we suggest fluffing the fibers first. To fluff the fibers, hold both ends of the duster cloth and move your hands up and down quickly in a wave-like motion. We hope this is helpful, and please give us a call at (800) 214-8734 if there's anything more we can assist you with.

Jan 30, 2026
Michele1
2 out of 5 stars review

The previous version was leaps and bounds better

Why are you ruining a good thing? This would've been a five star product for me but your addition with these dust busting strips are horrible. It doesn't dust. Well you can't get it to fluff out. You shouldn't have to take minutes picking the yellow fluff out, and it still doesn't work even when you do that Your old ones just needed a quick shake or two and you were ready to dust, and they worked fabulously. Please take those blue strips out and get back to what worked great and why people liked your products.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Mar 9, 2026
Dog and cat mom
2 out of 5 stars review

Horrible!!!

Why did you change the duster? It's horrible, doesn't trap the dust and pet hair like they used to. If I wanted to spread the dust in the air I'd used a regularfeather duster. I will not buy these again (and just threw out the the 15 left in the package I just bought). Please go back to what works

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Dec 20, 2025
Pkr80
1 out of 5 stars review

Disappointing change

The updated version with “dust busting strips” (with the blue dots) is a serious downgrade. I was honestly shocked how poorly it performs because there are hardly any “fluffy fibers” to collect the dust. It just moves the dust around. I have never been so surprised at the discrepancy between the picture on the box and the product inside.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Apr 21, 2023
Cooking mama
1 out of 5 stars review

Verified Purchase

Junk and cheaply made.

High priced item for a cheap product that does not fluff up even close to what the photos on the box look. Peace of junk!

Helpful?22JJOEFH5C9C13939267703
reply from TheSwifferTeam

We're sorry to hear this, since our Dusters do go through many quality checks to ensure that they reach you in the best possible condition and that you can get great results. We'll be sure to share this with our team, and we suggest making sure that when you fluff the fibers, hold both ends of the duster cloth and move your hands up and down quickly in a wave-like motion. We hope this helps, and we'd also be happy to look into this further for you. You can give us a call at (800) 214-8734.

Jan 11, 2026
Alliecat92679
1 out of 5 stars review

Bring back the real 360 dusters! New product sucks

Awful new product - the old 360 all yellow dusters were amazing. The new yellow dusters with the random colorful dusting strips are horrible. They are like the old blue dusting refills and the new blue dusting refills are worse than ever! Time to get a new cleaning product brand cause swifter officially does not improve their products they make them worse!

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Mar 1, 2026
juilekdc
1 out of 5 stars review

NEW Annoying Plastic Strips AWFUL

I don't know why they had to change a perfectly good product. The blue plastic strips are useless and reduce effectiveness. My cleaning lady has to spend time cutting them OFF. I called to complain and was told to buy the pet version. I did. Those changed too. Then told to get the one sided one- now those have these annoying things too. PLEASE FIX THIS. Why oh why must you ruin a great product?

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703