The heavy duty refills and starter kit doesn't look at all like advertised. Not fluffy at all and this site will not let me download a photo of the same

[This review was collected as part of a promotion.] I have used many cleaning products as I am a former house cleaner. I love the 360 Swifter! It makes cleaning things like ceiling fans and electronics a breeze! The long extended handle makes cleaning base boards as well as high pictures just a matter of changing directions. I would have to say it is one of my "can't live without" cleaning products!

[This review was collected as part of a promotion.] I love Swiffer 360, because nothing else beats it. It grabs on to dust and doesn't let go. I use an extended handle and I get my ceiling fans done in a flash. I suffer with chronic pain and moving around is difficult for me, so I can't imagine how I would dust with out my Swiffer products! The 360 gets into tiny places where nothing else can fit and it makes cleaning my dragons much easier with all their detail!

[This review was collected as part of a promotion.] I was looking for a place to hang some family pictures and my husband suggested on the walls of the stairs leading to the basement. Then, I looked up at all the cobwebs! He reminded me that we now own the Swiffer 360 Duster so I can easily reach those cobwebs without losing my balance at the top of the stairs. The only thing that would make this experience better is if he had actually done the work for me!

This product should be taken off store shelves immediately. It is about as worthless as a pet rock and not as much fun. It is almost impossible to thread the dusters onto the prongs of the handle without the prongs poking through. When in use, the duster is so flimsy that the prongs work their way through, raising the risk of scratching surfaces. I threw it away and went back to the old reliable dustcloth. Don't waste your time or money on this product.

electronics are a magnet for dust.The Swiffer 360 is great for cleaning under stereo components, product works great but there's 1 problem, duster head is not long enough to reach under to the back of the electronics, Swiffer needs to double the length of the dust collector head to make it a 5 star

I have been using Swiffer dusters for several years. While I thought they were a little pricey, it was one luxury that I allowed myself because they made my housework much easier. However, during the course of the past year, something has happened. The quality has been changed. They are thin and extremely flimsy. They tear and start to fall apart while I am trying to put them on the handle. And, I can only dust about 30% of what I used to be able to dust with one duster. Considering how the product has degraded, they have now become way too expensive to continue to purchase. So, I'm now using washable microfiber dust rags and nylon dusters.

bought the duster refills...barely any fibers and certainly different from the original ones that I was used to...could only dust just a few places and the dust would not stick to the fibers as before....these were blue and not the fluffy yellow dusters that helped me to reach high places and of course so difficult to put on and off....what happened is a shame and I REGRET MY MONEY SPENT ON THIS INFERIOR PRODUCT AND WILL NEVER BUY AGAIN...so, back to the old way of dusting for me

Got the heavy duty starter kit. There are no instructions on how to attach the duster to the handle, so I assume you just slip it in. It slips out as soon as you start dusting. Either the product is missing instructions, or it's just bad. What a waste of my money.

The hinge pin broke and I am only on the second refill duster. Not the second box -- second duster. So I guess I will duct tape it and it will always be straight. I used it straight most of the time anyway. If it hadn't broken so easily, I would like it. I do like the dusting capability.