Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Swiffer Duster Heavy Duty Starter Kit, Handle + Refills (17 ct.) for
Swiffer Duster Heavy Duty Starter Kit, Handle + Refills (17 ct.)
4.7 out of 5 stars
stars
3,989 ratings3,614 reviews
  1. 5 stars78% (3,116)
  2. 4 stars15% (616)
  3. 3 stars3% (138)
  4. 2 stars1% (46)
  5. 1 star2% (73)

Member photos

  • +21 images
Sort by |
Showing 41-50 of 3,614 reviews
Dec 18, 2013
Reviewer name: MuffinLady
2 out of 5 stars
2 out of 5 stars review

Can't clean the product?

This product does do what it is promoted to do. I was amazed. However, I can find not instructions on how to clean the dusters for reuse. If there is really no way to clean the dusters, I won't be purchasing refills just to use this wonderful product. I will go back to polish and an old rag. It's more economical for me. If there is a way to clean the dusters, please tell me what it is. Hopefully I have just overlooked it. Thank you.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Jun 11, 2012
Reviewer name: Ali
5 out of 5 stars
5 out of 5 stars review

Makes Dusting Fun!

This is the first time I've ever had fun dusting! The extender handle means I can finally reach places like the corners of the ceiling to get cobwebs. Since the head tilts at an angle, it's perfect for getting the tops of doorways, windows, appliances, etc. and it's great for baseboards. LOVE!

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Jul 9, 2024
Reviewer name: tanas
1 out of 5 stars
1 out of 5 stars review

this product is not as good as you say so

when you apply the duster to the handle, the handle sticks out of the top of the duster and it scratch both of my tv screens. and when you adjust the duster, it does not completely cover the handle so you are not getting the full affect of the duster at all. and the picture on the box shows the duster full and fluffy and its never is full and fluffy when you follow the directions.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
reply from Customer Care

We're sorry to hear this, and want to assure you that we have many quality checks to ensure you get the best. We'd like to help as well as share your experience with our Quality Team. When you have a chance, please reach out to us at (800) 214-8734.

Oct 22, 2021
Reviewer name: Alice Canuck
2 out of 5 stars
2 out of 5 stars review

Disappointed in this product

I purchased a box of the 360 heavy duty swiffer dusters, but am very disappointed with the product. They do not fluff up anywhere near as shown in the photo on the box. The one side has hardly any of the fluffy yellow fibers as compared with the opposite side. Trying to locate the two sleeves to attach the handle was a challenge in itself. These seem like a cheap knockoff.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
reply from Swiffer

We're sorry to hear that you didn't get the clean that you expected, Alice. All of our products go through many quality checks to make sure you're always getting genuine products. When you have time please give us a call at (800) 214-8734 so that we can make this up to you.

Dec 26, 2021
Reviewer name: JayJayJay
2 out of 5 stars
2 out of 5 stars review

Need a video showing you how to attach

I looked everywhere for some instructions on how this handle attaches. I finally figured it out. Seriously it would improve your product so much if you just showed someone attaching the duster to the handle!!! Don't says "just attached to the pockets...Pockets could mean anything. A video showing someone attaching the handle to said pockets goes along way.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
reply from The Swiffer Team

We're sorry that this has been your experience, Jay, since we always want you to be able to use our products with ease. We do value feedback such as this, and we'll be sure to pass your comments along to the rest of our team. For our Heavy Duty Dusters, the sleeves that the handle prongs are inserted into can be found in the middle of the duster cloth, between the fluffy layers. You're always welcome to give us a call at (800) 214-8734 if there's ever anything more we can assist you with. We're here to help.

Jun 2, 2012
Reviewer name: green duster
4 out of 5 stars
4 out of 5 stars review

but boxes are not recycleable!

I struggled with buying swiffer dusters...I love them but they are disposable...so not green. I use them for specific dusting that they are best at...to do better at being green. But why in the world do they coat the inside of there boxes with plastic? I cannot recycle the cardboard!

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
May 2, 2014
Reviewer name: tlconey75
5 out of 5 stars
5 out of 5 stars review

amazing....A must have product for everyone.

[This review was collected as part of a promotion.] I was skeptical about how well this would work but purchased at the request of my 12 year old daughter. It's so easy even she can use it. It worked much better than I thought it would. I did an entire 6 foot bookcase, 2 desks, a ceiling fan and a coffee table with one stiffer disposable cloth. It didn't scoot the dust around, it trapped it and I removed it and threw it in the garbage. Easy peasy!

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
Feb 4, 2023
Reviewer name: T239
1 out of 5 stars
1 out of 5 stars review

Terrible design/product

The first thing I noticed, it does not fluff up anything like the picture shows. It's difficult to figure out even where to insert the handle. It is extremely cheaply made. the price of all the products in that line should be less than they are. A dollar store product would work about the same, if not better.

Review from swiffer.com
Helpful?22JJOEFH5C9C13939267703
reply from The Swiffer Team

We are sorry you are having this experience. Our products undergo many quality checks to ensure they get to you with the best results, so we don't expect these things to happen. For best results, fluff the duster before inserting it into the handle. Hold both ends of the duster and quickly move your hands up & down in a see-saw motion. You may also pull at the fibers to further fluff them. The more fluffed the fibers, the better cleaning results you'll get. So we can learn more about your experience, please call us at (800) 214-8734 when you have a moment.

Apr 1, 2026
Reviewer name: JislenyL
5 out of 5 stars
5 out of 5 stars review

I use it all day everyday

The biggest standout is how well it actually grabs and holds dust instead of pushing it around. The fluffy fibers are coated to trap dust, pet hair, and allergens from multiple angles, which makes a noticeable difference compared to regular cloths. There's 3 different prices, the product with 1 cloth, 3 cloths and then 6 pack. I store my swiffer with my broom and mop in the storage room. The handle is the perfect size.

Review from influenster.com
Helpful?22JJOEFH5C9C13939267703
Feb 25, 2026
Reviewer name: RachelL
5 out of 5 stars
5 out of 5 stars review

Great little dusters for those hard to reach place

These swiffer dusters are perfect to clean the house. They are great at getting the dust in many places and last a while! You can get replacement dusters for them too which is nice. These pick up the dust very easily, a lot better than a paper towel or anything else you would use. And having the handle makes it easy to reach in higher places. Definitely a great item to have in your house for daily quick cleanings!

Review from influenster.com
Helpful?22JJOEFH5C9C13939267703