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Customer reviews for LG 28 cu. ft. French Door Refrigerator for
LG 28 cu. ft. French Door Refrigerator
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4.1 out of 5 stars
stars223 ratings223 reviews
  1. 5 stars56% (124)
  2. 4 stars23% (51)
  3. 3 stars8% (18)
  4. 2 stars4% (9)
  5. 1 star9% (21)

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Showing 71-80 of 223 reviews
Jun 27, 2023
Bill Timko
3 out of 5 stars review

Verified Purchase

Not up to LG standards

[This review was collected as part of a promotion.] Left had door slams rattling items in the shelves. shelving on doors give one a poor choice of placement. veggie and meat trays should have handles on the top like most other refrigerators do.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG Social.

Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

Feb 28, 2024
Tpet
3 out of 5 stars review

Verified Purchase

had to because my appliances wouldn't match

I bought this a week ago because the one i had almost exactly the same only for 5 years is no good! I have a dishwasher the same color and brand otherwise id have gone with another more reputable brand.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
reply from LG Digital Care Team

Hey there! We are here to support you the best we can, and we'd be happy to hear more about your experience. Please send us a private message on social media using @LGUSSupport with your model, serial, and phone number. Let's improve your experience! ~TammyJo

Mar 27, 2024
TJ Happy
5 out of 5 stars review

Verified Purchase

Great Frig

Really happy with this Frig. Be sure and measure your opening, since you definitely need 36" or more. Ice maker and bottom freezer are nice and easy to organize shelving in frig section. Thank you for your design. Wife is very happy.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jun 2, 2026
Senior Lady
1 out of 5 stars review

Big Disappointment

Not had it 10 days and getting error codes pertaining to ice maker on ThinQ app. On the phone 6 hours in 2 days with LG. Had to trouble shoot and was advised someone would call me -no one did. Considering not buying LG anymore.

Review from lg.com/ca
Helpful?1GTZKAOMGB6713939017993
reply from LG CareQ

Thank you for taking the time to share your experience with your LRFS28XBD. We’re very sorry to hear about the challenges you’ve been facing, especially so soon after purchase and after the time invested in trying to get assistance. We can certainly understand how upsetting this situation must be, particularly when expectations for reliability and support were not met. We truly appreciate you bringing this to our attention. While it’s good to know you made multiple attempts to seek support, we also regret the frustration caused by the lack of follow-up. Feedback like yours is important and helps us identify where we need to strengthen both our product experience and service process. Your case will be noted and shared internally for further review. We genuinely appreciate you taking the time to highlight your experience, as it helps us improve moving forward. Please contact our LG Care team at 1-888-542-2623 or via email/chat at https://www.lg.com/ca_en/support/contact-us/ for further assistance, and kindly reference CNN260603825256 when reaching out

Sep 30, 2023
Tomm522
5 out of 5 stars review

Verified Purchase

New LG French Door Fridge.

[This review was collected as part of a promotion.] Have had for 4 weeks. Plugged in and cooling fine so far. Interior layout is good and plenty of room.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jan 29, 2024
rednfune
5 out of 5 stars review

Verified Purchase

Very nice French Door Fridge

[This review was collected as part of a promotion.] This unit has everything I wanted in a French Door fridge. I've never owned an LG appliance before, but so far it's been very favorable.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Sep 30, 2023
Bunnie7
5 out of 5 stars review

Verified Purchase

Excellent Choice!

This is by far the best purchase I have made in many years. We have much more room for storage and the ice and water dispenser are a God send. I especially appreciate the visible temperatures on the door. This product is wonderful.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Jan 25, 2024
lynneds1
4 out of 5 stars review

Verified Purchase

Great refrig!

[This review was collected as part of a promotion.] Very spacious refrigerator. I wish the water coming out of the door dispenser was colder since I don't always add ice to my water.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Sep 24, 2023
TimJ65
4 out of 5 stars review

Verified Purchase

Great

[This review was collected as part of a promotion.] I bought my refrigerator a little over a month ago. It’s been a great upgrade to old side by side 22cuft refrigerator that was with the house we purchased a year ago

Review from lg.com
Helpful?1GTZKAOMGB6713939017993
Apr 20, 2024
Tommyboy21
4 out of 5 stars review

Verified Purchase

Nice fridge

[This review was collected as part of a promotion.] Bough almost 8 months ago, as first I was not impressed but the flexibility of the shelving and the freezer layout has changed my mind.

Review from lg.com
Helpful?1GTZKAOMGB6713939017993