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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 381-390 of 1,440 reviews
Aug 19, 2021
Reviewer name: phinole
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good product with some flaws

[This review was collected as part of a promotion.] This dryer and matching washer were upgrades to a pair of front-loaders that were 15 years old and no longer operating in an ideal fashion. I was going to choose the 9000 series Signature pair but our laundry room doesn't have enough space to fit larger machines. As it is with the 4000 series, we now have larger total capacity in frames that are the same size as the outgoing old pair. The quality of these LG machines is apparent. The tubs, chassis, and the rims around each tub are solidly built. The dryer works quite well on most automatic settings and senses the dampness level of clothes, increasing or decreasing cycle time appropriately. Having degrees of "low" or "high" in the heat level is helpful. The number of options for types of clothing is also helpful, but my complaint is that many of presets don't allow for any changes. So, for example, you can't use the "Normal" setting and change the heat. You can't use the "Steam Fresh" setting and change the time other than presets of 3 and 8 minutes. The only way to fully control the dryer is to use the "Timed Dry" setting, which is not the most efficient use. Overall, this is an excellent dryer that looks great, is well made, has a number of good features such as adding steam to the drying process, but the level of customizability and flexibility with the controls is not what I'd like it to be.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Oct 13, 2022
Reviewer name: thiccdryer
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Inexplicably turns off

[This review was collected as part of a promotion.] Sometimes, at least twice, in maybe 50 loads, the dryer just totally shuts off and must be unplugged and plugged back in to operate. Does not blow breaker, just looks like it has finished, but clothes will still be wet. Can't say I've ever seen that with another dryer. Otherwise, its a great dryer. But can't give it a great rating due to that.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG dryer. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

May 17, 2021
Reviewer name: Cmirabal75
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

ThinQ dryer

[This review was collected as part of a promotion.] This dryer is the worst. I have alphas the control board replaced. It always has the d80 code like there is no vent. But this a new construction plus we have checked for any blockages. What I think is the dryer blower not strong enough to vent out.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 12, 2021
Reviewer name: viccorbin
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great Dryer

[This review was collected as part of a promotion.] this is a great Dryer, though I have only used it a few times I am liking it. I did find getting through the WiFi set up a bit grueling, now that I a on I love the convenience of phone notifications when the cycle is finished. There are a lot of features in the machine that does slow you down a bit in the beginning to learn them and I am almost there.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Mar 22, 2021
Reviewer name: Steve4749
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Dryer

[This review was collected as part of a promotion.] We have now used our new dryer for about a month. It dries everything well, even large loads. The only issue is that the instructions could be more detailed, as it is a bit difficult to know how to do certain clothes that don't fit what the instruction book says.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jan 10, 2024
Reviewer name: Sergio Roca
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Reliable Products

[This review was collected as part of a promotion.] I bought a washer and dryer 6 months ago and so far they have run smoothly, I used to have an LG washer and Dryer when I live in Costa Rica and confident we build towards this brand and how reliable it is makes go the same when we moved to the States.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Nov 15, 2023
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesomely built

[This review was collected as part of a promotion.] This is a great gas dryer. Couldn’t ask for anything more. Works great and does a great job keeping the close static free and smells good. The instructions manual is a little vague with some of the features. But over all I couldn’t recommend anything better for the price. Thanks LG

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi, there. Thanks for taking the time to share your experience. It’s great to hear how much you’re enjoying your LG Dryer (DLGX4001B) model. Its strong drying performance, reduced static, and fresh‑smelling results really make laundry day easier, and it’s wonderful that it’s meeting your expectations so well. We appreciate your note about the manual, too — feedback like yours helps us continue improving the experience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Mar 30, 2021
Reviewer name: Karen329
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Superior and trustworthy drying!

[This review was collected as part of a promotion.] The 7.4 cu. ft. Ultra Large Capacity Front Load Dryer with TurboSteam™ and Built-In Intelligence is great for my family! The unit customizes to my family's specific needs. Having the FlowSense™ Duct Clogging and Lint Filter Indicators helps keep the machine at top performance. The Steam Refresh, has kept business and church attire at top wearable condition between washing. This dryer is also quieter and helps keep sound to a minimum for harmony in the home. AI Sensor Dry™, means no more random wet spots while folding clothing or bedding. My Drum Light has also been a big convenience, nothing gets left behind! The Wi-Fi control is gratifying, especially for the remote start. Owning the 7.4 cu. ft. Ultra Large Capacity Front Load Dryer with TurboSteam™ and Built-In Intelligence, is highly favorable and is super-eminent to my family's laundry needs.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Aug 13, 2022
Reviewer name: JillianP
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love LG!

I had a LG washer and dryer since 2009. I was super upset that I couldn’t take my old ones with me when I moved. So to be able to have these new ones is incredible. LG’s are reliable and amazing. I love all the new features of this one, so much more than the ones I had before but they have never given me trouble. I will continue to be an LG customer!!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Apr 19, 2023
Reviewer name: Courtfish
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quiet and feels solid

This is the mate to our LG washer. It is slightly larger due to a larger vent connection. We have run multiple loads and it runs VERY quiet. It seems to also have good sensor recognition of when the items are dry. I reserve the option of updating this 6 months and 1-2 years out.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from VXI Austin

Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ~Anthony