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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 391-400 of 1,428 reviews
Jul 13, 2021
Reviewer name: Stevelis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wonderful

[This review was collected as part of a promotion.] My family and I have been using this dryer daily for a few months and we are thrilled with it! It’s everything we expected and more! It holds BIG loads, including bedding that has its own setting! The amount of features this dryer has is amazing and all works perfectly! We love the the steam sanitary and antibacterial features! It’s dried loads well and quickly which is awesome with a family of nine!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 5, 2023
Reviewer name: ip37
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Two defective machines

First brand new dryer I received didn’t work. Had it replaced with a brand new machine which also didn’t work. Called LG again for help and was told that this is a “known issue.” Their “fix” didn’t work so we returned our washer AND dryer and purchased a different brand. It was a huge hassle and I won’t buy LG again.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

We're sorry to hear about the inconvenience you faced with the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model# DLEX4000B. Your feedback is valuable, and we apologize for falling short of your expectations. We'll use this to improve our products and services. If you need further assistance, please send us a private message on Facebook or Twitter using @LGUSSupport . ^Winie

Nov 12, 2022
Reviewer name: LocalBoy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good Performance & Good Looking Too

There is a lot of pre-set settings, but we often just make our own settings. It's quiet, no vibration noise, load capacity very well suited for our family of three. There's many features we have yet to try (bells and whistles) like the Wi-Fi connection and steam setting. Definitely recommend.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 28, 2024
Reviewer name: Carrie Teichman
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

slightly problematic

I'm mostly happy with this product. because I'm blind, I love that I can use the app to help me select the cycle I need. However, I wish the Remote Start button was as easy to find on the dryer as it is on the washer. Also, a couple of the dryer's features aren't working properly. The normal cycle doesn't run rthe length of time indicated by the app, and when it's through it makes a sound that sounds like an error signal, although the app doesn't indicate any problems. Also, the timed dry feature isn't working right either. The dryer just runs for a short while, no matter how much time it's actually set to run. and the timed dry is impossible to set up in the app, which is the way I need to do it.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 6, 2026
Reviewer name: della361
3 out of 5 stars
3 out of 5 stars review

Too complicated to use easily

My biggest issue was getting used to the controls on this dryer. They are more complicated than necessary, and sometimes selecting one choice cancels out a previous choice selected. I believe this dryer is more concerned with its technology than the simple, ease of use I'm used to and comfortable with.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hello, Della. We appreciate you sharing your rating and feedback regarding your LG Dryer model DLGX4001B. We recognize your experience with navigating the control panel options and adjusting to the cycle settings on your unit. To help customize your drying preferences easily, reviewing cycle defaults and selecting custom options before starting the cycle can help prevent automatic setting adjustments: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571?srsltid=AfmBOop1d0dbVxub7Y5fKFeRx_PXoUWwP2yWnNXDq5ROggDShg-4MD2W. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Nov 21, 2021
Reviewer name: Liinani
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome features

[This review was collected as part of a promotion.] We bought our new washers and dryer a few weeks ago and I just love them. They use less water and energy. Drying time is now reduced. It is so convenient with the sidekick. I don’t feel guilty running a small load anymore.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 2, 2021
Reviewer name: KyleAnne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Awesome Dryer!

[This review was collected as part of a promotion.] We upgraded our laundry set after ours wasn’t getting the job done well and so glad we made the purchase! So many features and it so quiet, plenty of space to dry and our clothes smell great. I hate to say it but I now enjoy doing laundry!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Aug 18, 2023
Reviewer name: Ed Wilson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Terrible experience with this dryer

This dryer after the very first load, threw off error codes and the clothes did not dry properly. I would not recommend this dryer, in fact we had it returned, and they sent us a new replacement dryer. The new dryer was even worse as it would not start at all. All the lights came on but the dryer would not work at all. I WOULD NOT RECOMMEND THIS MODEL ESPECIALLY AFTER 2 DRYERS WERE BAD.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from Customer Care

Thank you for taking your time in leaving us a review regarding your dryer. Our top priority is that we get you back in working order. We would be pleased to investigate why this issue continues to happen. We must switch to a platform that allows for back-and-forth conversation. Send us a private message on Facebook or Twitter with the handle @LGUSSupport and your contact information, and we'll be pleased to see what we can do to help. ^Anthony

Mar 22, 2021
Reviewer name: CaitlinF
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Turbo is right!

[This review was collected as part of a promotion.] The capacity of this dryer and its ability to completely dry bedding in one go is reasonable enough to purchase. I also enjoy the wifi capabilities - the app sends notifications when each load is complete. The design is also very modern, which I love; would recommend!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Feb 8, 2024
Reviewer name: TT2023
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Completely satisfied

[This review was collected as part of a promotion.] I bought this dryer two months ago and I love it. The old dryer was the same brand and lasted a long time without any issues but I had my laundry room remodeled and I decided to replace the appliances. Small issue with the installation that created problems with drying process but once it was corrected, the dryer worked perfectly.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567