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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,429 ratings1,429 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 1-10 of 1,429 reviews
Apr 25, 2026
leftey49
5 out of 5 stars
5 out of 5 stars review

Great washer & Dryer

This is our second LG stackable washer and Dryer, we purchase our firsrt pare 13 years ago and they needed reparts. So we decided to purchase new ones, the size and the pedestals so I do't have to bend over at age 76.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hello! We’re so glad to hear you’ve come back to LG stackable washers and dryers after 13 years — that kind of long‑term trust means a lot. It’s great knowing your first pair served you well for over a decade, and we’re happy you found the right time to upgrade. The new units paired with pedestals sound like a perfect fit for you, especially at age 76. Not having to bend over as much makes everyday laundry so much easier, and we’re glad the setup is helping you stay comfortable while still getting the performance you expect! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Apr 25, 2026
hhrcpa
5 out of 5 stars
5 out of 5 stars review

Great features

High performance, low noise, large capacity, with as many cycles as is probably needed. Highly recommended.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hi! We’re thrilled to hear your LG Dryer is delivering exactly what you were hoping for. High performance, low noise, and a large capacity — that’s the kind of combination we love seeing make a real difference in your home. And knowing the cycle options meet all your needs just puts it over the top. We appreciate the strong recommendation! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Dec 30, 2023
Moze
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] Bought this a few weeks ago, had previously owned LG products which was one of the main reasons for this purchase. Clothes dry much faster, love the wrinkle control feature along with all the other features.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 21, 2022
Chris200
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nice and Quiet

[This review was collected as part of a promotion.] I have had this clothes dryer for a month. This model has the winkle removal feature, which is nice to have since there are times you wish to have it on a short notice. I brought the LG branded clothes dryer based on its reputation of being a durable and reliable product. Hopefully I am right for purchasing this.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jul 27, 2022
Lannesyth
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love the Steam Fresh

[This review was collected as part of a promotion.] My set is still new, but so far I love both the washer and dryer. This dryer has steam settings on it which are amazing. The steam fresh setting is so convenient and quick for de-wrinkling clothes without ironing, etc. It drys things quickly and according to the many various choices of settings. I love the color and options.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 14, 2021
Iesha
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow!

[This review was collected as part of a promotion.] These dryers are amazing! Large capacity! I have a family of 5 so i need lots of room! This washer has just that. It has turbo steam which penetrates deep into your fabrics. It has built-in-intelligence... which just means i have yet another thing in my house that is smarter than me.. HA. This dries my clothes pretty fast and the look is stunning.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 22, 2023
LindaA75
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing dryer

I bought this dryer about a month ago when my old one died. I was so excited about all the features it had. However, after it was delivered and I tried to use it I was very upset. I could not get it to make any changes to the cycles I wanted to use. It turns out the machine was too smart for me. However after a lesson from the techs I now love it. It seems one step I missed was to chose the cycle I needed to turn the know a little to the left. That allows me to use the cycle the way I chose to. Thanks LG

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

Wow! Thank you so much for taking the time to leave us a 5-star review! It's our pleasure to provide the best possible products to our customers, and we're glad this commitment was reflected in your experience using the LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. We'll make sure the entire team receives your feedback. They'll be thrilled to hear your kind words. Thanks for choosing LG. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Mar 12, 2024
EmberMae
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Effecientcy at it's finest!

Bought this machine after a flooding issue with my 13 Year old appliance. I am extremely pleased. It is a front loader. The gasket is much improved. THE DOOR IS weighted in such a way as to leave for drying inside of machine after use. All the features of machine are first rate I like the steam feature as well as turbo wash. I have not yet set up ThinQ use.so cannot comnent. This does not work on 5ghz Wi Fi Overall excellent product.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Dec 27, 2021
KSB2
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I Like The Dryer

[This review was collected as part of a promotion.] The dryer is great. Why don't you ask me about the washer? I bought this pair because my parents have the same model and I had a chance to use theirs and liked them. But the washer - it is out of balance all the time. The suggested remedies don't work and I don't have the tool to make adjustments as my parents do. The washer is so heavy I can't move it back in place. Very disappointed with the washer. How do I get service for it?

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jul 15, 2026
Evalyn12
1 out of 5 stars
1 out of 5 stars review

Lint Compartment Ruins Clothes

I HATE this dryer. No matter how much I clean out the lint compartment, it doesn't stick in. Therefore, I just had multiple tank tops and bras completely ruined and stretched out because they get caught on the lint compartment won't shut all the way. This has been going on for over a year and no matter how much I clean it, it never goes in.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG

Hello, Evalyn. We appreciate you sharing your experience with your LG DLGX4001W Dryer. We recognize your experience with garment damage occurring when the filter frame does not seat flush into the housing slot. To address this issue, ensure the lint trap cavity is completely cleared of lingering debris using a vacuum attachment, as packed lint inside the lower housing can prevent proper insertion, and verify the filter casing itself is not bent or warped. For visual guidance on maintaining and clearing the filter housing, please visit https://www.youtube.com/shorts/xtZYF8Bz2Hw. We want to help ensure your laundry setup operates smoothly and safely for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James