Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology forMember photos
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Great washer & Dryer
This is our second LG stackable washer and Dryer, we purchase our firsrt pare 13 years ago and they needed reparts. So we decided to purchase new ones, the size and the pedestals so I do't have to bend over at age 76.
Hello! We’re so glad to hear you’ve come back to LG stackable washers and dryers after 13 years — that kind of long‑term trust means a lot. It’s great knowing your first pair served you well for over a decade, and we’re happy you found the right time to upgrade. The new units paired with pedestals sound like a perfect fit for you, especially at age 76. Not having to bend over as much makes everyday laundry so much easier, and we’re glad the setup is helping you stay comfortable while still getting the performance you expect! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Great features
High performance, low noise, large capacity, with as many cycles as is probably needed. Highly recommended.
Hi! We’re thrilled to hear your LG Dryer is delivering exactly what you were hoping for. High performance, low noise, and a large capacity — that’s the kind of combination we love seeing make a real difference in your home. And knowing the cycle options meet all your needs just puts it over the top. We appreciate the strong recommendation! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Rhythmic Noise
I really do love this washer and dryer.....however, there is one anomaly. The dryer works wonderfully, but makes a continuously rhythmic light clicking sound. The dryer drum is designed in such a way that the outside ridges of the drum "knock" lightly against part of the frame, or something like that. LG sent out an amazing LG expert. All is well, but the noise. We have to close a door we had not had to close with the old set.
Hi! We’re glad to hear your LG Washer and dryer have been a great addition to your home and that the performance is meeting your expectations. It’s wonderful knowing the dryer is working well overall, and we appreciate you sharing your experience with the light clicking sound after the expert visit. Your feedback gives helpful insight into how the setup fits into your space, and we’re happy to hear everything is running smoothly! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
[This review was collected as part of a promotion.] I am very pleased with my purchase. I like the various settings, the large capacity and the low noise. The drying times seem to be adequate.
Hello there, Esther! Thanks for sharing your experience. Always great hearing your dryer is giving you the roomy capacity, helpful settings and quiet performance you were hoping for. If you ever need assistance, @LGUSSupport is here to help. #LifesGood ❤️ ‑Rich
Too complicated to use easily
My biggest issue was getting used to the controls on this dryer. They are more complicated than necessary, and sometimes selecting one choice cancels out a previous choice selected. I believe this dryer is more concerned with its technology than the simple, ease of use I'm used to and comfortable with.
Hello, Della. We appreciate you sharing your rating and feedback regarding your LG Dryer model DLGX4001B. We recognize your experience with navigating the control panel options and adjusting to the cycle settings on your unit. To help customize your drying preferences easily, reviewing cycle defaults and selecting custom options before starting the cycle can help prevent automatic setting adjustments: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571?srsltid=AfmBOop1d0dbVxub7Y5fKFeRx_PXoUWwP2yWnNXDq5ROggDShg-4MD2W. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Lint Compartment Ruins Clothes
I HATE this dryer. No matter how much I clean out the lint compartment, it doesn't stick in. Therefore, I just had multiple tank tops and bras completely ruined and stretched out because they get caught on the lint compartment won't shut all the way. This has been going on for over a year and no matter how much I clean it, it never goes in.
Hello, Evalyn. We appreciate you sharing your experience with your LG DLGX4001W Dryer. We recognize your experience with garment damage occurring when the filter frame does not seat flush into the housing slot. To address this issue, ensure the lint trap cavity is completely cleared of lingering debris using a vacuum attachment, as packed lint inside the lower housing can prevent proper insertion, and verify the filter casing itself is not bent or warped. For visual guidance on maintaining and clearing the filter housing, please visit https://www.youtube.com/shorts/xtZYF8Bz2Hw. We want to help ensure your laundry setup operates smoothly and safely for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Disappointing Dryer
I have been highly disappointed with this LG dryer. Despite the premium price and features, my clothes consistently come out tightly balled up and heavily wrinkled, which defeats the purpose of having a modern dryer. On top of the poor drying results, the control interface and features are overly complicated and not user-friendly. I expected much better performance and ease of use from an appliance in this tier.
Hi. Thank you for taking the time to share your review regarding your LG DLEX4000W Dryer. We appreciate you sharing your experience, and we want to ensure you get the best possible performance and ease of use from your appliance. As a brief troubleshooting step, try shaking out garments before placing them in the drum and avoiding overfilling the load to give items room to tumble freely, which helps minimize twisting and improves overall drying evenness. You can also review helpful guidance for performance optimization at https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634?srsltid=AfmBOor1nE_kQMEPJMTyt5eTTYeJVISvAnB8W2xIK4UkG3Uz5Zsoycds and additional tips at https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979?srsltid=AfmBOoqBZZPCBt1Tjk4RCXOkF4mu5hdbGpUWHmV3k4iEl7meJHekji97. We remain committed to supporting you, so please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Wrinkles and features not working
Dryer causes all my clothes to come out wrinkled. When using steam fresh feature to take out wrinkles, clothes come out wet and worse then they were before. And the wrinkle minder setting on dryer does not work!
Hello. We appreciate you taking the time to share your feedback regarding your LG DLEX4000W Dryer. We understand how important it is for your garments to come out ready to wear, and we want to help you get the best performance from your appliance features. As a brief troubleshooting step, ensure you are not overloading the drum, as proper airflow is essential for the steam feature to smooth out wrinkles rather than leave fabric damp, and check that the Wrinkle Care option is fully selected prior to starting the cycle. For additional guidance on managing garment texture and preventing tangling, you can reference https://www.lg.com/us/support/help-library/lg-washer-why-are-my-clothes-wrinkling-or-tangling--20150720870979?srsltid=AfmBOoqBZZPCBt1Tjk4RCXOkF4mu5hdbGpUWHmV3k4iEl7meJHekji97. We are committed to ensuring your dryer works effectively for your home routine. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can best assist with your unit ^James
Horrible! Lint backs up onto dryer door
Dryer makes knocking noise and lint backs up onto dryer door and gasket. When you open the door debris falls out everywhere and is stuck on the gasket, that I have to brush off myself and clean that mess up as well. Techs tell me it's because of my exhaust duct is too long. Specifications state I can have up to 36ft, I have 20ft with 3 elbows. All within the range. LG tells me it's not a common problem and they don't know what to do. Refuses to replace my dryer. Techs just check pressure and blame vent. Dryer exhaust has been completely cleaned out so that's not the issue. This product is built poorly and LG will not accept responsibility. I wouldn't recommend this dryer to anyone!! Option to upload pictures is here but won't let me upload. Go figure!
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Hello. We appreciate you sharing your experience with your LG DLEX4000W Dryer. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When a knocking sound occurs or lint gathers near the door, confirming that the dryer is level, ensuring the lint filter is fully seated, and checking that the exhaust duct has smooth airflow can help improve performance while a technician evaluates the drum rollers, seals, and vent path. You can also review additional noise‑related guidance here: https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
Not so great
⭐☆☆☆☆ This dryer has had drying performance issues since installation. Despite proper setup and troubleshooting, clothes remained damp after full cycles and airflow-related warnings appeared repeatedly. The unit seems unusually sensitive to vent configuration, making installation and operation more difficult than expected. Overall, a frustrating experience for a new appliance.
Hello. We appreciate your time sharing your review regarding your LG Gas Dryer, model DLGX4001B. We always strive to provide powerful drying performance and excellent efficiency across all of our Dryer models, and we want your laundry routine to be smooth and effective. To help resolve airflow indicators and ensure your garments dry completely during a single cycle, we recommend checking that your external home exhaust vent ducting is thoroughly cleaned of lint buildup, verifying that the rigid or semi-rigid ducting is not pinched or kinked behind the machine, and running a regular sensor dry cycle with similar fabric weights together. For a detailed, step-by-step walkthrough on optimizing your heating and drying efficiency, please visit our official troubleshooting resource here: https://www.lg.com/us/support/help-library/lg-dryer-why-is-my-dryer-not-heating-not-drying-or-taking-a-long-time-drying--1432223739634. We want to help ensure your laundry setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James