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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars1,425 ratings1,425 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (41)
  4. 2 stars2% (28)
  5. 1 star4% (53)

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Showing 31-40 of 1,425 reviews
Feb 7, 2023
GigiG
5 out of 5 stars review

Verified Purchase

Great dyer

[This review was collected as part of a promotion.] This would be my second LG dryer in the last 13 years. I would recommend this product never had a problem and did all for service. My towels get the steam cycle after every used this way I can wash them less often.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social Media

It makes our day to know that you had a 5-Star experience with your LG Washer. Our sole purpose in manufacturing home appliances is to provide an ease to heavy household chores, and we are pleased that we were able to do that for you. Thank you very much for your never-ending support. :) ~Bridge

Aug 19, 2021
phinole
4 out of 5 stars review

Verified Purchase

Good product with some flaws

[This review was collected as part of a promotion.] This dryer and matching washer were upgrades to a pair of front-loaders that were 15 years old and no longer operating in an ideal fashion. I was going to choose the 9000 series Signature pair but our laundry room doesn't have enough space to fit larger machines. As it is with the 4000 series, we now have larger total capacity in frames that are the same size as the outgoing old pair. The quality of these LG machines is apparent. The tubs, chassis, and the rims around each tub are solidly built. The dryer works quite well on most automatic settings and senses the dampness level of clothes, increasing or decreasing cycle time appropriately. Having degrees of "low" or "high" in the heat level is helpful. The number of options for types of clothing is also helpful, but my complaint is that many of presets don't allow for any changes. So, for example, you can't use the "Normal" setting and change the heat. You can't use the "Steam Fresh" setting and change the time other than presets of 3 and 8 minutes. The only way to fully control the dryer is to use the "Timed Dry" setting, which is not the most efficient use. Overall, this is an excellent dryer that looks great, is well made, has a number of good features such as adding steam to the drying process, but the level of customizability and flexibility with the controls is not what I'd like it to be.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 28, 2021
Shermonno1
5 out of 5 stars review

Verified Purchase

Great technology, awesome features...

[This review was collected as part of a promotion.] My family & I just moved into a new home, so we were looking to upgrade our last LG washer and dryer. This dryer is super-fast and works really well with the other appliances in our home (Washer and Refrigerator) which are all connected to the LG ThinQ app. The options for cycles are numerous and you can even download different cycle types from the internet. It's really easy to use and so customizable to fit your specific needs regardless of what needs to be done. I absolutely love it.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 25, 2021
Trent Y
5 out of 5 stars review

Verified Purchase

Fantastic and Innovative

[This review was collected as part of a promotion.] I bought the LG Washer and Dryer about 6 weeks ago to replace a very old and worn out LG Washer & Dryer. I chose LG again because of the years my last set has served myself and my family. I was floored by the technical aspect. I have my watch and/or my phone tell me the status of my laundry. I absolutely love the way it cleans and drys with sensor cleaning / drying and if I leave the clothes in the dryer way to long because I am busy... steam fresh in the dryer to make it all good and fresh again. Saves on time and electricity. The control panels on each... bright, clear, and very easy to read. Yes, one of the best moves I have made for my laundry room. Oh.... did I tell you how gorgeous it looks? It does!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 27, 2021
Butterfly Lady
5 out of 5 stars review

Verified Purchase

Best dryer I’ve ever owned.

[This review was collected as part of a promotion.] I’ve had my dryer for about 3 weeks now and I absolutely love it. I have’s tried a lot of the extra features yet, but I’ve amazed at how quickly everything drys. My previous dryer that was only 5 years old did a lousy job on mixed loads. Now the entire load is dry in a much shorter time.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jan 1, 2022
mitchmet
5 out of 5 stars review

Verified Purchase

Didn't want to mix and match

[This review was collected as part of a promotion.] After many years of reliable and quality service, our old LG washing machine finally stopped working. Our old matching LG dryer still worked fine, but we wanted to have a matching washer dryer set, so based on our prior excellent experience with our old LG products, which was updated by research on new laundry equipment, we decided to get the matching LG dryer. After several weeks of use, we are quite pleased with the features and performance of our dryer. We are still tinkering with several of the new features and settings, but overall we feel that our purchase was money well spent.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 19, 2021
MN Bigdog
4 out of 5 stars review

Verified Purchase

Second one working

[This review was collected as part of a promotion.] Bought this based on consumer reports and dealer/repair reports. First one would not fire up gas. Check lines for gas, ran checks and got NO GAS code. Dealer was going to repair under warranty but I told them I paid for a new dryer not a refurbished one. Took some talking to get them to replace the unit with a new one but all is good. Still a pain to get connected to ThinQ but once it connects it is great.. Like to be told when cycle is done. So far no problems, and time will tell. Took off one star because had to go thru two units to get one that worked.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 5, 2021
Thee3nikki
5 out of 5 stars review

Verified Purchase

Works great

[This review was collected as part of a promotion.] We bought a house and the original owners left their old washer and dryer and those were starting to show their age. We got the new dryer and it has been so good, I don't have to guess if my clothes are actually dry or just damp dry. We are in the process of getting the washing machine to go along with it so I'm looking forward to cleaner and drier clothes

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Apr 19, 2021
abh619
5 out of 5 stars review

Verified Purchase

Great washer!

[This review was collected as part of a promotion.] I’m so happy we finally bought a front loading washer and dryer. I absolutely love my new LG appliances. They are quiet, efficient and have numerous wash cycles for you to choose from. If you’re in the market for a new washer - this is a great product!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 14, 2021
MT09876
1 out of 5 stars review

Verified Purchase

Dryer still doesn’t dry

[This review was collected as part of a promotion.] There are too many sensors and bells and whistles. It keeps saying there’s an obstruction in the vent - but now I’ll be on my 4th technician to come out this afternoon and it’s still not working drying my clothes. I really wish I would have gone for a cheaper less sensitive model. This has been nothing but an expensive headache and I still don’t have dry clothes. Washer seems to be working fine.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane