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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 31-40 of 1,440 reviews
Jun 7, 2023
Reviewer name: LG WM4000HWA DLEX4000W
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good washer/dryer but poor quality control

We purchased the model 4000 washer/dryer in white on May 8, 2023 and took delivery on May 15th. The array of washing/drying options is vast and the features/technology are impressive. Overall performance thus far has been fine. However, the quality control is lacking. Specifically, there is a color mismatch between the washer and dryer. While the washer itself is white and matched the floor model displayed at the retailer from whom we made our purchase, the dryer is a different story. It is not white per se, but an off-white color in appearance. And depending on the lighting conditions and angle, the dryer shows hints of beige. We firmly believe that this is a manufacturing defect. The particular dryer unit should never have passed quality control for cosmetics coming out of the manufacturing process. And the retailer should never have accepted this unit as first quality, let alone selected this unit for delivery/installation to us, or any customer for that matter. While the shopping experience itself overall was pleasant, we will be forever tainted (literally and figuratively) by what should never have slipped all the way through to our doorstep.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, we can be reached at 800-243-0000.~Tanisha

Jul 8, 2021
Reviewer name: laurieaa
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quietly Efficient

[This review was collected as part of a promotion.] Together with the washer, this machine does its job efficiently and quietly. It takes much less time to dry than my old machine, and its easy to program. I don't have to worry about my delicates, and the heavy fabrics come out ready to fold and put away.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Oct 22, 2023
Reviewer name: Rachel Dadoun
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I moved to my Condo a year ago and I enjoy very much the LG Dryer and Washer They are great. I hade a little problem couple weeks ago, I called the Company and a nice lady help me figuring it out. Very minor issue.. They have a great capacity. I will recommend them to my Family and Friends.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Oct 25, 2021
Reviewer name: CherubD
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this dryer!!!

[This review was collected as part of a promotion.] I’m so happy with this dryer!!! After it was installed we had a d90 error message. I looked it up and the dryer was telling me the exhaust vent was blocked! We cleaned out the vent and no more error message. It works like a dream, quiet and efficient. No wrinkles in our clothes and the steam feature is great!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
May 10, 2023
Reviewer name: Faz Chanders
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Unreliable control panel

Lasted 20 mins before the control panel buttons stopped responding. Then they started working, then stopped again. Turns out the power connectors for the control panel weren't connected in properly at the factory. Once fixed by repairman, the control panel's so far been fine. But, my trust in LG products has been lost.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Social Media

We apologize that you had such an experience. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.

Jun 11, 2021
Reviewer name: BronxHoosier
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Efficient

[This review was collected as part of a promotion.] This has multiple settings which makes it very easy to use properly. I (as a tech geek) like that it is "smart." I have it connected to my cell phone and it alerts me when the drying cycle has finished. It also displays a notice on my LG TV that the cycle is done. Nice touch.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jan 1, 2022
Reviewer name: Matt3218
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Game Changer

[This review was collected as part of a promotion.] I have to say I was skeptical about the WiFi integration but the smart phone alerts prompt you when your cycle is complete and really keeps you moving along. This feature has really improved our throughput and we are doing a much better job keeping up with laundry!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Apr 16, 2021
Reviewer name: kww4u
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Perfect Highly Functional Dyer

[This review was collected as part of a promotion.] We have had our new dryer for appoxiamatly a month. We replaced a Maytag Dryer. Although, we purchased this as a pair with the washer and where not dissatisfied with our Maytag, I am quite please at the ease of use and the features of this product. The various programmed dry cycles allow clothes that I previously had to remove during drying to prevent shrinkage, can now be left and entire cycle. I am particularly fond of the steamed processing cycles. I never need to iron!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
May 2, 2022
Reviewer name: Dan362
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Dryer!

[This review was collected as part of a promotion.] We Purchased the Dryer 6 weeks ago and have had no complaints. Still learning some the new features ..like steam clean! Over all Very Satisfied. I like the feature that tells me on my phone when the dryer is done!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Sep 8, 2023
Reviewer name: Sharon 50
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Easy to use!

[This review was collected as part of a promotion.] We bought this to move our washer and dryer upstairs. I have been very pleased with both and feel that it does a better job than my previous washer and dryer, I would definitely recommend it to anyone.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567