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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 21-30 of 1,440 reviews
May 17, 2021
Reviewer name: asunrise365
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great dryer - Consumer Reports pick!

[This review was collected as part of a promotion.] I've had my new washer for a couple of months now and it is fantastic! I consulted Consumer Reports when I was shopping for a new washer and dryer, and LG dominates the top of the ratings, so I felt very confident in my purchase. I appreciate the feature that uses wifi to pair the dryer settings with the washer, so all you have to do is turn on the dryer, load the laundry, and push start! I also like the large capacity size, the suite of features, including the steam features, the drum light, and the ability to stack on top of the washer. The ThinQ app is also very useful because it sends you alerts when the cycle is finished, and gives you reminders on when to run the tub clean cycle in the washer and if your vents need cleaning for the dryer. Highly recommended!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jan 4, 2024
Reviewer name: Front End Washing Machine
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Smelly

[This review was collected as part of a promotion.] I bought this in November of 2023 and had to wait over a month for it to arrive. It was damaged during installation. Had to wait over a week to get it replaced. This one smells horrible, as did the other one. Why does it stink? I have had two other front end loaders, both Samsungs, and they did not have this stench.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hi there. We understand how much odor negatively impacts your satisfaction with your dryer and would like to take this opportunity to have a closer look into your experience. Please note that heat generated by the initial use of the dryer may produce a particular odor during drying. This smell is similar to the smell of the seats and interior of a brand-new car. Moreover, it will naturally dissipate after repeated uses and usually disappears after one month of use but can last up to three months, depending on the number of uses. So that we can address any concerns you may have about this, please reach out to us on social media at the handle @LGUSSupport. Kindly include your phone number and dryer model & serial numbers. It'd be our pleasure to help! ^Chris

Apr 4, 2021
Reviewer name: Jiffry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too sensitive and shuts off

[This review was collected as part of a promotion.] Bought this dryer for all the frills it has but also expecting it to do its basic function of drying. The dryer stops half way through any cycle giving a dirty lint filter error. I have cleaned the whole exhaust line and no issues with dust or lint there. I have to trick the programs and dry for a long time to get it to dry properly each time. So much for technology. I will be returning this soon.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Dryers, please visit https://www.lg.com/us/dryers. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane

Jul 26, 2021
Reviewer name: Stefb
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good

[This review was collected as part of a promotion.] We bought an LG washer and dryer several weeks ago. The dryer works well, I’m trying to get used to the features and how to use them. Pleased that there is a wrinkle control setting! Also trying to get the right setting to get my towels completely dry, will continue to adjust.

Review from lg.com
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Sep 14, 2023
Reviewer name: phyllis60
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Every Feature I Need and So Much More!

[This review was collected as part of a promotion.] We bought our new LG dryer a month ago and we are very happy with it. It is very easy to operate and drys the clothes very quickly. I love that it's a smart dryer so I can see on my phone when the load is done.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jan 4, 2023
Reviewer name: LPBRIGGS
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

AWESOME DRYER

[This review was collected as part of a promotion.] We just purchased this dryer on December 23rd. After reading the instructions, it was refreshing to know that the app assists users with the product. My favorite tool is the notification on the app that lets you know when your drying session has completed as well as letting you know that the vent needs to be cleaned.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi, there. Thank you for sharing your experience with your new LG Dryer (DLEX4000B) model. It’s wonderful to hear that the ThinQ app tools are already adding value for you. This unit is designed to keep you informed and in control, and those app notifications—like cycle‑completion alerts and vent‑cleaning reminders—are excellent for maintaining performance and making laundry more convenient day‑to‑day. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

Nov 22, 2021
Reviewer name: hilt
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My well and long deserved dryer upgrade!

[This review was collected as part of a promotion.] I'm one of those people who keep appliances until they are no longer repairable. So when my dryer of 21 years finally gave up the ghost, I was more than ready to begin my new era of drying. LG was my number one choice: I already have a 13 year old LG washer that has only needed one repair. Since my previous another brand dryer was basically a selection of time dry or perm press, this LG offers perfect choices, along with a fantastic steam feature that really leaves clothes looking wonderful. I'm still experimenting with all my options, not to mention my downloadable cycles. And when it's time for a new washer, I know I can get the matching LG model and set up a wi-fi link between the two for even more efficient drying!

Review from lg.com
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Oct 26, 2021
Reviewer name: JJOB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wow

[This review was collected as part of a promotion.] We bought the matched washer / dryer with the guidence of CR and are delighted with the results. So far the washer has cleaned our laundry faster, used less soap and water and with far better results. Without any effort other than running the load, stains have come out of clothing that had been marked for years.

Review from lg.com
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Nov 15, 2022
Reviewer name: Jons Missy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Washer!

[This review was collected as part of a promotion.] We are happy with the wash quality of this machine. Only wish the panel was lit to show the menu settings on the front panel. You need to turn the lights on to see what you are programing..the older model we had, had all of the lights needed to see the panel.

Review from lg.com
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Jun 5, 2023
Reviewer name: Wen844
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this dryer 2 weeks ago along with a washer and I have to say it is great. The only problem I’m having is the clothes are coming out a little wrinkled and I’m sure it is in my settings. Sometimes I’m not getting the clothes totally dry. I’m sure it’s me, not the dryer! Hopefully I’ll figure it out soon!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567