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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,428 ratings1,428 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (55)

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Showing 371-380 of 1,428 reviews
Apr 4, 2021
Reviewer name: Jiffry
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Too sensitive and shuts off

[This review was collected as part of a promotion.] Bought this dryer for all the frills it has but also expecting it to do its basic function of drying. The dryer stops half way through any cycle giving a dirty lint filter error. I have cleaned the whole exhaust line and no issues with dust or lint there. I have to trick the programs and dry for a long time to get it to dry properly each time. So much for technology. I will be returning this soon.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LGE Social Media

We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Dryers, please visit https://www.lg.com/us/dryers. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane

Mar 3, 2024
Reviewer name: KDofBucksCountyPA
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

LG Dryer & Washer Pair a Thumbs Up Rating

After the initial 2 weeks post delivery of my new LG washer and dryer, I am happy to say that I made a superior purchase decision. I recommend this LG washer and dryer set. The details below. The Pros: - Many choices for cycles, amount of dryness, temp, etc. - Capacity is large. - Runs whisper quiet. - Clothes came out soft, fluffy, and properly dried. - The load complete notification chime sounds like an ice cream truck. Silly? Yes, but I love hearing it! Haha. The Cons: - So many choices; maybe too many choices! And if you want to deviate from the preset defaults, you can, but it's lots of tapping each individual setting on the LED screen. Time consuming! I wish there was a memory function where I could program my "normal" settings and then recall it with 1-button press. - The LED screen is very small font and not overly lit. If you're older or sight impaired, be advised. I need my reading glasses and a flashlight to choose my combinations of the many options. Someday, I'll have it memorized, hopefully. - The units are big... measure your space accurately for fit (I did so all good). Be aware that if you're shorter (I'm 5'1"), reaching over the units is a stretch! All of that said, I give these units a thumbs up and would buy them again. The only outstanding question is maintenance and durability. LG has a good track record so I hope my units perform well for years to come. -

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
May 22, 2023
Reviewer name: becky51
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Drys so fast!!!!!

[This review was collected as part of a promotion.] This dryer is awesome!! Dries so quickly, I can't believe the clothes are dry! So easy to use and I have the pedestals for both the dryer and washer for extra storage space and makes the height of the machines easier to get the clothes out!!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
May 15, 2023
Reviewer name: Katwin
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The best!

Love my LG washer and dryer! I initially owned an LG washer and dryer and enjoyed it for 18 years. When my old washer quit working I went to purchase and bought another brand,I soon realized it was not the quality of my LG and took it back and purchased another LG set. The quality of LG is the best. I absolutely love my new LG set

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social.

Hello there. Awesome! We’re glad you loved the LG Dryer. We find it to be a favorite among many of our customers. Your review is a valuable information for our whole team. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. `Jai.

Oct 11, 2022
Reviewer name: kw4000
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Dryer!

I have had this (and the paired washer) for a month, and I am loving it so far. So many cool features, like TurboSteam! I like that I have the ability to customize cycles to such a detailed level. This also looks great and gives my laundry area a much more refined feel!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Sep 20, 2021
Reviewer name: Steph89
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing

[This review was collected as part of a promotion.] I bought these machines last month. I absolutely love every feature the washer and dryer have to offer. I love how fresh my clothes smell and feel. The best feature is the sanitizer setting. When you have 2 babies and a husband that works in construction, that's exactly what you need.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 7, 2023
Reviewer name: LG WM4000HWA DLEX4000W
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good washer/dryer but poor quality control

We purchased the model 4000 washer/dryer in white on May 8, 2023 and took delivery on May 15th. The array of washing/drying options is vast and the features/technology are impressive. Overall performance thus far has been fine. However, the quality control is lacking. Specifically, there is a color mismatch between the washer and dryer. While the washer itself is white and matched the floor model displayed at the retailer from whom we made our purchase, the dryer is a different story. It is not white per se, but an off-white color in appearance. And depending on the lighting conditions and angle, the dryer shows hints of beige. We firmly believe that this is a manufacturing defect. The particular dryer unit should never have passed quality control for cosmetics coming out of the manufacturing process. And the retailer should never have accepted this unit as first quality, let alone selected this unit for delivery/installation to us, or any customer for that matter. While the shopping experience itself overall was pleasant, we will be forever tainted (literally and figuratively) by what should never have slipped all the way through to our doorstep.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from social/LG

We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, we can be reached at 800-243-0000.~Tanisha

Jan 1, 2022
Reviewer name: Dipper31
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great product

[This review was collected as part of a promotion.] I have had my washer and dryer for almost 2 months and I finally called customer support because I couldn’t change the settings on either machine. I found out everything is preset and for example you can only use cold water on certain settings. I would like to be able to adjust temperature, time etc for any setting I want.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Sep 13, 2021
Reviewer name: Xplzit
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

My Clean Clothes X-Perience

[This review was collected as part of a promotion.] I purchased my LG Washer & LG Dryer on August 18, 2021. It was delivered and installed on September 2, 2021. Mine was installed as a stackable unit. I absolutely LOVE the way it washes and dry's my clothes. I'm very tech oriented, so the APP functionality is right up my alley. I totally recommend this product.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jun 13, 2021
Reviewer name: SW52921
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Quick Dry

[This review was collected as part of a promotion.] Can actually dry a decent size load in 35 minutes! took twice as long with our old unit. There are less wrinkles too. Best feature is being able to see how long is left on the cycle and receiving an alert on the phone when it is complete. Very pleased.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567