[This review was collected as part of a promotion.] The dryer is great. Why don't you ask me about the washer? I bought this pair because my parents have the same model and I had a chance to use theirs and liked them. But the washer - it is out of balance all the time. The suggested remedies don't work and I don't have the tool to make adjustments as my parents do. The washer is so heavy I can't move it back in place. Very disappointed with the washer. How do I get service for it?

We bought this washer knowing it was fabulous to use in cleaning our clothes, as before we moved from Arizona to Montana we had purchased the same set for our home there and loved how well it cleaned our clothes, and is so easy to use too! We also bought the matching dryer in each place. We didn't want to move our first set as we were concerned about it getting scratched or dented while in the moving van!

[This review was collected as part of a promotion.] So far, the dryer is operating efficiently, and the steam feature is something we did not have in the past. It eliminates my wife having to iron her uniform/work clothing. I really like the smart features in that it notifies me when the dryer has completed its operation.

[This review was collected as part of a promotion.] This dryer dries our laundry quickly but also doesn't "cook" our clothes by getting too hot. I trust it with some of my thinner shirts and other items I used to let air dry. The steam function seems to work well for de-wrinkling my wife's cardigans. I have not tried to connect to the smartphone controls, and don't anticipate needing to use that feature. Two things to note: 1) when the gas kicks on it sounds like a blast furnace. Much louder than my old dryer, but our laundry room is out of the way so it doesn't annoy us. 2) In addition to purchasing a gas hose, you will need to purchase the adaptor/connector piece to actually connect the gas line to the dryer. It was a simple purchase from a local hardware store, but an extra trip I wasn't anticipating. Overall, love the dryer so far!

[This review was collected as part of a promotion.] Had both washer and dryer by LG for almost 20 years. Had a couple issues at about 15 years and was recommended to replace since they only last 10 years at the most. The issues went away till 5 years later so it was time to replace both. With that kind of reliability it was a no brainer to replace with LG products again.

[This review was collected as part of a promotion.] I’m happy I choose this washer machine. Due to Covid delays ugh I didn’t have many to choose from so this one was one of the ones I looked at. I’m very happy with my choose and the settings are awesome and great. There are so many different settings to specialize for your needs and my kids even do laundry that is a plus. AND as a single Mom each load is done swiftly and fast thst has blown my mind

[This review was collected as part of a promotion.] I bought this set based on LG's reputation and very glad I did. The dryer is so quiet I keep checking to see if its running and it dries quickly. The various settings are ideal for what I need. Its so pretty, too! I will add that the only thing I did not like was the energy saving feature and I was able to disable that.

[This review was collected as part of a promotion.] In simple words, I love this dryer! It has a lot of versatile features. Keeping track of what's happening with the ThinQ app is great and works flawlessly. The only thing that has been a problem is with a small load of mostly synthetic materials some of them come out still damp at the end of a sensor cycle. 5-10 minutes done on a manual cycle usually gets those few things dry. One little bit of advice on placement - the washer door opens to the left, the dryer door to the right (but can be switched). If possible, place the dryer to the right of the washer for easy transfer of your load.

I got the washer and dryer set about a week ago and so far so good. Dries as it should and I love that it connects to wifi so that I get notified on my phone when it's done drying. The pedestals are a must though! Makes moving clothes in and out much easier.

[This review was collected as part of a promotion.] I purchased this dryer along with the washer about a month ago. Very easy to use and does a great job on our clothes. The one drawback I have found is that I wish the steam option on the dryer did a better job at getting the wrinkles out of clothes. Other than that, I am very happy with our purchase!