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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,429 ratings1,429 reviews
  1. 5 stars78% (1,112)
  2. 4 stars13% (191)
  3. 3 stars3% (42)
  4. 2 stars2% (28)
  5. 1 star4% (56)

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Showing 291-300 of 1,429 reviews
Oct 11, 2022
Reviewer name: raydream45
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Solid Performance, Limiting Controls

What should a dryer do? Dry clothes. This one does a very good job. What should an excellent dryer do? Allow easy control. Not so much. The built-in default settings are good, but I can't easily adjust them. (e.g. it insists on MORE DRY, and won't allow me to override to LESS DRY). The light inside the dryer doesn't work like a regular dryer. I expect the light to be on when the door is open and off when closed, with perhaps an override to temporarily turn on the light when the door is closed. Nope. Open the door? Nothing. You have to POWER ON the dryer. Does the light go off when you close the door and POWER OFF? Nope. The light stays on (for a while). I think the designers got too over-zealous with what they could do with the electronic control of everything.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Jul 23, 2021
Reviewer name: Bazelle
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love this dryer

[This review was collected as part of a promotion.] I bought this dryer a few weeks ago and have been so pleased with it. It’s very quiet and dries clothes quickly. The drying sensor works great which makes it so easy to dry a load perfectly in the shortest amount of time. It has great features like choosing the type of clothing that’s being dried so that it can dry it to perfection. I would highly recommend this dryer.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Oct 26, 2021
Reviewer name: rrjamie1966
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

High quality efficient dryer

[This review was collected as part of a promotion.] It works very well and is quiet. I took away a star because the control pad is not as easy to use as I would like. The wifi feature is "cool", but ultimately not necessary or a factor in buying this dryer, IMO.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Oct 21, 2022
Reviewer name: edwards21
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent dryer to complement washer!

[This review was collected as part of a promotion.] Installed two weeks ago. Dryer is excellent and I am still learning the different dryer cycles. I used the steam cycle for the first time yesterday and was most pleased - wrinkles disappeared! Problem with phone app but I am sure that is a problem on my end. Highly recommend this dryer!

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
May 19, 2023
Reviewer name: Illiad1975
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Great Features, Falls Short

We got this dryer to match the washer. Nothing but great things from everything we saw and read. We got it home, have used it for a few month, and have all new connections and hookups. The only cycle the works correctly is the timed cycle. Even after following all the directions we could find and reaching out to LG support, the sensor drying leaves clothes damp, regardless of the cycle. New ducting and nothing blocking. Clean sensor. I can't recommend this dryer. LG says that the dryer,

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Social

Thanks for taking the time to post your review. This isn't the customer experience we strive for! So that we can look further into this, please contact us at (800) 243-0000 from Mon. to Sun. 8AM - 9PM EST. We'd be happy to assist in getting your dryer back in working condition. ^Chris

Sep 14, 2021
Reviewer name: luther3in74
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Future!

[This review was collected as part of a promotion.] When I walked into the store, it was pretty much “You’re the one.” After a nice tutorial on the features of this beauty, I digned on the dotted line, and very glad I did. Super high performance. My last set of LG appliances lasted 14 years. Nothing comes close in my opinion

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 29, 2022
Reviewer name: Grampa Wesley
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It does a great job!

[This review was collected as part of a promotion.] Generally speaking, a dryer is a dryer is a dryer. This dryer was a top scorer with Consumer Reports. Admittedly, it has stuff these two old(er) people will never use, like running it with our cell phones. We wouldn't have ordered steam either, but it came with it. My wife keeps meaning to try that out. BUT, it does a great job of drying our stuff. What more can you ask. And, we got a bargain on the drawer/pedestal to match the one under the washer we bought last year. So my wife doesn't have to bend over so far.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 24, 2023
Reviewer name: Texas Ed
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Drier

I bought this drier 6 years ago and I have been very pleased with it overall performance. The drier has a steam dry feature which I have been unable to utilize because to water supply is located on the wrong side of utility room and I have not spent the money to route the water over to the other side. I may do it soon.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from VXI Austin

Hey there. We're glad to hear that you've had this LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam DLGX4001W for the past 6 years and that so farm it's been your companion. We sure hope that this continues and ensure that whenever you need the help or have any questions, send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000. All at your fingertips! ~Anthony

May 9, 2022
Reviewer name: Badtigerkaw
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Performs as advertised, very easy to use

[This review was collected as part of a promotion.] Dryer out performs expectations with ease of use. Drys even comforters in once cycle, love the steam clean feature, and i know this sounds silly, but love the cheery chimes to let you know load is done….. like the app the also lets me know when cycle is done…

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
Mar 13, 2024
Reviewer name: Juliet120
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Seems to work as expected.

Still new to us but we use it almost daily. As I wrote before, the Wi-Fi feature seems more gimmicky than practical. I am also finding it difficult to input changes that I want. Have to go back and study the manual. Not finding it terribly user friendly so far but that may be just me.

Review from lg.com
Helpful?5CN2N3OWD55U13937050567
reply from LG Digital Care Team

Hi there, we're glad to hear how much you love your LG appliance when it cooperates with you. We get it. Let's put our heads together and get you a resolution for this matter. Please reach out to us with the details serial/model and phone number so that we can look further into resolving this for you. In the meantime, take a look at the link to find some useful tips from the owner's manual http://spr.ly/6420kSfqK. ~Tanisha