Hello. We appreciate you sharing your experience with your LG DLEX4000W Dryer. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When a knocking sound occurs or lint gathers near the door, confirming that the dryer is level, ensuring the lint filter is fully seated, and checking that the exhaust duct has smooth airflow can help improve performance while a technician evaluates the drum rollers, seals, and vent path. You can also review additional noise‑related guidance here: https://www.lg.com/us/support/help-library/lg-dryer-noise-from-the-dryer--20154774023458 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James

Hi. Thank you for sharing your experience with your LG Dryer. The way you described the cycle setup, the default settings, and how the controls function in your laundry space gives a very clear picture of what you’re working with day‑to‑day. Your feedback about the dial behavior, temperature presets, and panel visibility is helpful for us to understand how the design is affecting your use of the dryer. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this cycle‑selection and control‑panel issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on dryer cycles and feature operation: https://www.lg.com/us/support/help-library/lg-dryer-cycles-and-options--20152068325571 ^James

Hello, Suma. Thank you for sharing your experience with your LG Dryer. A filter tearing after only a few uses isn’t what you should expect, and your feedback on durability is truly helpful for understanding how the component performed in real use. To allow us to properly investigate the details of your specific product model and to see how we can assist with the filter issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to these helpful links for reference on dryer parts and maintenance: https://www.lg.com/us/support/help-library/combo-unit-lint-issues--1337695812363 & https://www.lg.com/us/appliances-accessories/lg-adq56656401-dryer-lint-filter ^James

It makes our day to hear that we were able to provide you a 5-star experience. We love it too! We value your feedback and can't wait to serve you again! If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our please to assist you. ^Jolly

Thank you for taking the time to communicate with us about your experience with your LG 7.4 cu. ft. Ultra Large Capacity Smart wi-fi Enabled Front Load Electric Dryer with TurboSteam™ and Built-In Intelligence, model DLEX4000B. We assure you that your review is considered and does not go unnoticed. You may also visit this link and click the support tab to download the owner and user guide: https://www.lg.com/us/support/product/lg-DLEX4000B.ABLEEUS. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call us at (800) 243-0000 and we'll be happy to assist. ^Danee