[This review was collected as part of a promotion.] Sometimes, at least twice, in maybe 50 loads, the dryer just totally shuts off and must be unplugged and plugged back in to operate. Does not blow breaker, just looks like it has finished, but clothes will still be wet. Can't say I've ever seen that with another dryer. Otherwise, its a great dryer. But can't give it a great rating due to that.

[This review was collected as part of a promotion.] This dryer is the worst. I have alphas the control board replaced. It always has the d80 code like there is no vent. But this a new construction plus we have checked for any blockages. What I think is the dryer blower not strong enough to vent out.

[This review was collected as part of a promotion.] Had both washer and dryer by LG for almost 20 years. Had a couple issues at about 15 years and was recommended to replace since they only last 10 years at the most. The issues went away till 5 years later so it was time to replace both. With that kind of reliability it was a no brainer to replace with LG products again.

[This review was collected as part of a promotion.] We have now used our new dryer for about a month. It dries everything well, even large loads. The only issue is that the instructions could be more detailed, as it is a bit difficult to know how to do certain clothes that don't fit what the instruction book says.

[This review was collected as part of a promotion.] So far the dryer has exceeded my expectations. It replaced a GE large capacity dryer which only lasted about 4 years and required several repairs. Hopefully this dryer will last longer and continue to perform well for many years.

[This review was collected as part of a promotion.] This dryer does a nice job I really like the steam features. It seems to help with the cleaning my clothes and bedding never smelled so good. I do wish I could make it so I don't have to turn on wrinkle shield every time.

[This review was collected as part of a promotion.] This is my second LG washer. I had my first one for 15 years and it was still running perfectly with its matching dryer when we moved and left them with the house. This LG washer is awesome. I love that I can delay start and hit a button from my phone to change the settings. My laundry is coming whiter with the bright whites setting, I love the quick wash setting. The only complaint is, don’t set anything on top of it. The shine finish is super delicate, we have the dark grey, and it has scratches now from setting some laundry on it within the first week. Other than that it works great, functions perfectly and the WiFi it pretty cool.

The drier has exceeded my expectations. Dries quickly and the steam option works great. Programing the WI FI was a little challenging. The pedestal with drawer needs to be 15 inch high like the one on my old drier. As I can no longer store product that exceeds 10 1/4 inch in height.

[This review was collected as part of a promotion.] The dryer is great. Why don't you ask me about the washer? I bought this pair because my parents have the same model and I had a chance to use theirs and liked them. But the washer - it is out of balance all the time. The suggested remedies don't work and I don't have the tool to make adjustments as my parents do. The washer is so heavy I can't move it back in place. Very disappointed with the washer. How do I get service for it?

We only dry clothes, bedding and towels in our dryer. Nothing hard or bulky like shoes, etc. During a normal dry cycle with medium load, the inner wall of the "real tempered glass" door broke off and mixed a bunch of tiny jagged sharp shards into our clothes. I stack my dryer on top of the washer with the LG stacking kit, and if I wasn't paying attention, I could have opened the door and dropped a heavy 14" diameter disc of razor sharp glass 4 ft right on top of my feet and shattered all over my home floor. It'd been 2 years since we purchased and LG originally said it's out of warranty, but this is not an acceptable level of safety to have for a product well within its expected operating lifespan. Searching online, there are many other reports of this happening