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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 1,141-1,150 of 1,440 reviews
Jul 8, 2022
Reviewer name: JakeJ
5 out of 5 stars
5 out of 5 stars review

Great dryer after vent cleaning

[This review was collected as part of a promotion.] We bought this dryer a few months. It didn't seem liked it dried very well. Recently bought a dryer vent brush and fully cleaned our duct. That was the main issue, the dryer works great. The app that send a setting from the washer to dryer is very helpful, all I have to do is hit the start button once turning the dryer on. The app also helps with maintenance the flow sense is nice to have to know when your duct is clogged.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Dec 5, 2020
Reviewer name: Dotmaster
5 out of 5 stars
5 out of 5 stars review

High Tech

[This review was collected as part of a promotion.] This is more like a small space ship than a dryer. Don't take that wrong. As a 64 year old male, I love techy stuff. Getting matching washer next week to match. Can't wait. Does more than you can imagine.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jul 18, 2024
Reviewer name: Garry16
5 out of 5 stars
5 out of 5 stars review

Great features, great results

[This review was collected as part of a promotion.] We purchased this washer a couple months ago and are very pleased with the results. I'm a massage therapist and especially appreciate the Sanitary Mode for the massage table linens. It makes a pleasant sound when the cycle is complete. The spin cycle gets the clothes much drier than my previous machine allowing for faster drying times.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi, Garry. We are thrilled that your new LG Washer is delivering such fantastic results for your home and business. Sanitary Mode is an absolute game-changer for keeping those massage table linens fresh and pristine for your clients, and faster drying times make laundry day a breeze! Should you ever need any assistance in the future, simply reach out to @LGUSSupport. #LifesGood ❤️^Juvy

Jan 13, 2022
Reviewer name: Lmall
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
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reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Mar 17, 2021
Reviewer name: Jerseyguy49
5 out of 5 stars
5 out of 5 stars review

Great quality and features

[This review was collected as part of a promotion.] We have this Dyer about 2 months now and find it very uncomplicated. With many features to choose from you can select your drying time by type of garments and let the machine run. The sensors will shut down the dryer if the garments are dry before the cycle time elapses and the steam function helps cut down on static and wrinkles.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Aug 9, 2024
Reviewer name: HamRon123
5 out of 5 stars
5 out of 5 stars review

Awesome Equipment

[This review was collected as part of a promotion.] This has been the best purchase we could have made!!! It does a better job washing and drying, it's amazing how well they're doing!!! The clothes come out softer and cleaning than any washer/dryer that we've ever used before!!! We did a lot of research before the purchase but are so Pleased with it's performance!!! LG is a great company to buy from they treat you really well!!!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hi Ham! Love hearing how much this setup is impressing you — sounds like it’s delivering those soft, clean results that make laundry day feel like a win. Always great to hear from happy LG fans. For anything you need in the future, @LGUSSupport is here for you. #LifesGood ❤️ -Rich

Aug 11, 2024
Reviewer name: dcwebman
5 out of 5 stars
5 out of 5 stars review

Love the Wi-Fi enabled feature

[This review was collected as part of a promotion.] I have been very happy with this dryer. I was looking for a Wi-Fi enabled dryer because it's in another part of the house when working, so just to know the current status and be told when the cycle is done is very informative so I can spend the least amount of time on doing laundry.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi, there. Thank you for sharing your experience with your LG Dryer (DLEX4000B) model. It’s great to hear that your unit has been such a good fit for your home. The Wi‑Fi capability is especially useful when the laundry room is far from where you spend most of your time — getting real‑time status updates and cycle‑completion alerts really does make laundry feel less like a chore. We’re glad it’s helping you save time and stay on top of things with ease. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ LG Digital Care Team ^Juvy

Oct 20, 2021
Reviewer name: AmyMC77
1 out of 5 stars
1 out of 5 stars review

Lint trap a huge problem

[This review was collected as part of a promotion.] We bought this dryer and the matching washer. The washer is amazing. The dryer is terrible. The first one we got didn’t heat up at all. The second one we got destroyed our clothes with the known lint trap problem that catches the clothes and tangles them then tears them when they get free. The lint trap is POORLY designed and barely catches any lint at all instead when you open the door lint comes out everywhere, then when you pull the lint trap to empty it there’s nothing in the trap because it gets “cleaned off” and it falls deep into the dryer which is scary from a fire standpoint. Since this is a known issue for quite some time, that I discovered AFTER I believed Consumer Reports and purchased it. LG needs to do the right thing and redesign the lint trap. After our second one we switched to a different brand and are very happy!

Review from lg.com
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reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 23, 2020
Reviewer name: HHP171
4 out of 5 stars
4 out of 5 stars review

overall works well

[This review was collected as part of a promotion.] I have had this dryer for about three weeks and am overall very happy with it. At times the clothes get twisted and don't dry completely the first time and need to be run again, but in general, this dryer does a very good job and is easy to use with good features.

Review from lg.com
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Mar 18, 2021
Reviewer name: briank206
5 out of 5 stars
5 out of 5 stars review

Looks great, works great, silent.

[This review was collected as part of a promotion.] After many years I replaced another LG dryer with this one - I have yet to try the steam feature however the numerous drying settings are great and clothes come out perfect. I have been extremely satisfied with LG products for years and expect this one to last for years to come. p.s. this model is silent!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567