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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 1,151-1,160 of 1,440 reviews
Sep 24, 2024
Reviewer name: Not only one Disappointed
2 out of 5 stars
2 out of 5 stars review

Dryer has 1 job. Can't do it.

[This review was collected as part of a promotion.] Has 1 job. Doesn't do it. This dryer looks nice and has satisfying controls, but the dryer sensor doesn't work and it cuts off before completely drying a load. So instead of nice clean laundry, we have to contend with damp, mildewy surprise. It shouldn't be that hard to create a dryer that actually dries clothes.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's happening with your LG dryer not fully drying your clothes. We always want to ensure your units are working at 100% so you can have the best experience possible. We'd be happy to provide you with this link (http://spr.ly/6428oFcl6), which offers steps on how to run an installation test, which includes troubleshooting tips after the test is complete. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number. We look forward to hearing from you! *Josh

Mar 9, 2021
Reviewer name: LG bought from Abt
5 out of 5 stars
5 out of 5 stars review

So far no complains

The dryer we are using less than a month therefore it is difficult to write detailed review. The dryer works quiet and so far we had no issues with that machine. To read info in the panel is little bit difficult if you do not have a stand under the dryer. Personally I'd prefer to have all labels in panel be written in more bright colors and the display was adjustable to change the angle for easy reading, but probably LG had some issues with that design.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Mar 6, 2021
Reviewer name: HVAC technician
5 out of 5 stars
5 out of 5 stars review

Saves space

[This review was collected as part of a promotion.] After much research decide on LG for several reasons. 1 Previous washer didn't have cleanout filter. 2 Needed space to install water softener. I've had for 3 weeks and so far so good, I was concerned on reviews of noisy ,but mine quiet as can be.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jun 29, 2024
Reviewer name: Audie_1
5 out of 5 stars
5 out of 5 stars review

Great washer and dryer.

[This review was collected as part of a promotion.] I bought the set about 5 weeks ago. My wife loves it. With the pedestals makes it the right height. Great for us seniors. Don’t hesitate this will be a washer and dryer that is well built. Quite and plays a cute tune when done.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hi Audie, thanks for taking a moment to share your experience with us. We understand you’re enjoying your 7.4 cu. ft. Large Capacity Front Load Gas Dryer model DLGX4001W, and it’s great to hear the set has been such a hit in your home. We understand how much of a difference the pedestals can make—bringing everything to a comfortable height is a real benefit, especially for seniors. It’s wonderful to know the dryer is quiet, well‑built, and even adds a little charm with its end‑of‑cycle melody. Hearing that your wife loves it makes the feedback even better. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood ❤️

Apr 3, 2021
Reviewer name: Don2238
5 out of 5 stars
5 out of 5 stars review

Second Set

[This review was collected as part of a promotion.] We loved our first set, just didn't want to move them out of the basement to our new build. So we basically bought what we had before just 2 years newer. Love everything about the washer and matching set

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Sep 8, 2022
Reviewer name: daveg51
3 out of 5 stars
3 out of 5 stars review

Ruins my towels

I bought the washer and matching dryer about a year ago, and I love them both. The problem is that one of them is destroying my towels, but I don't know witch. See attached photos. This occurs on both high quality and low quality towels. I have resorted to putting my towels in mesh bags before washing and drying, which seems to solve the problem. I could do some experimentation to determine which machine is the culprit, but I don't want to destroy more towels in the process.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from Social Media

We would love an opportunity to help, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Sandy

Jul 15, 2024
Reviewer name: JH Santa Barbara
5 out of 5 stars
5 out of 5 stars review

Great dryer. Highly sensitive to build up in vent

Great dryer. Steam feature very nice. Very sensitive to Vent airflow. So essential to keep the vent clean. Inside screen not that effective. If you keep the inside screen very clean, and pull lint out with vaccum wand, and clean vent to wall frequently, dryer works well. Very sensitive to build up in vent.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi, Santa Barbara. It is wonderful to hear that the steam feature is hitting the mark and keeping your clothes looking great! We genuinely appreciate you sharing that valuable tip about vent maintenance—keeping the airflow clear is definitely key to ensuring peak efficiency and performance. Feel free to reach out to @LGUSSupport if you need any future assistance. #LifesGood ❤️^Juvy

May 23, 2024
Reviewer name: ElleBee24
1 out of 5 stars
1 out of 5 stars review

You'll be paying extra money in repairs!

Within the first two years, we have had to replace the control panel after the door sensor stopped working, as well as replacing all 3 of the "fins" inside the dryer after they broke off. They're held on by two screws in flimsy plastic holes. I can't say I'll be buying an LG product again.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hi Elle. Thank you for reaching out regarding your LG dryer, model #DLEX4000B. We understand the inconvenience you've faced with the control panel, door sensor, and the "fins" inside the dryer. Your feedback is important to us, and we'll share it with our product team for further improvements. If you need any assistance or have further concerns, please send us a private message on social media using @LGUSSupport. We appreciate your understanding and hope to better serve you in the future. ^Win

Apr 18, 2022
Reviewer name: curley67
5 out of 5 stars
5 out of 5 stars review

Best dryer for family

[This review was collected as part of a promotion.] We recently replaced our gas dryer with the LG electric dryer and we are happy we did so.The LG dryer works faster, dries better and our clothes do not come out stiff. The steam feature is excellent and we have used it often for quick fresh ups. I am glad we made the switch to electric as I feel we spend less time drying clothes.The connectivity features are excellent and helpful so that we do not need to check when the clothes are dry; the machine tells us via our smartphone. The unit is neat and compact and fit perfectly in our laundry alcove along with the LG washer. Highly recommended.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Mar 19, 2021
Reviewer name: cmcnair
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] My husband and I were in need of a new washer and dryer, and initially had chosen a different LG model, until we walked by this one in the store. I told my husband this and the corresponding washer would be our next set in a few years, but he loved the aesthetics of this one so we decided to get it now! Obviously it's visually stunning, the design is sleek and the color is amazing, which is what caught our attention in the first place. We live in a townhome, which means our space is limited, so it's nice that this is a relatively compact design with a HUGE capacity. The functionality is also great – it's got amazing features and I swear it's making my clothes softer and smell fresher than our old machine. Each cycle is much faster than our old machine too, even for large loads and bedding/towels! I love the option to automatically stop the cycle when clothes are damp to hang dry, and I even surprised myself by enjoying the steam function and steam refreshing our bed covers, and some non-washable blankets and pillows from our couch. I literally evangelize about this machine to people, and even though I've had it for just under a month, I think I've done about 100 loads of laundry because I'm just so excited about it (being an adult is weird). Seriously, you won't regret getting this machine.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567