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Customer reviews for LG 7.4 cu. ft. Gas Dryer with Truesteam Technology for
LG 7.4 cu. ft. Gas Dryer with Truesteam Technology
4.6 out of 5 stars
stars
1,440 ratings1,440 reviews
  1. 5 stars78% (1,116)
  2. 4 stars13% (192)
  3. 3 stars3% (42)
  4. 2 stars2% (29)
  5. 1 star4% (61)

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Showing 1,131-1,140 of 1,440 reviews
Aug 28, 2024
Reviewer name: Ellie320
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] I had this for over a month now I love it very much. Drys like a dream. love the big drum. Just wish it was a stainless-steel drum. I noticed it has scratches on the inside of drum already from drying jeans. Probably from the zippers.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG

Hello, Ellie! We’re glad to hear how much you’re enjoying your LG Dryer and that the big drum and smooth drying performance are hitting the mark. It’s great knowing it’s been a dream to use so far. Stainless‑steel drums are a popular preference, and we appreciate you sharing your thoughts. Zippers can sometimes leave light marks, but it’s nice to hear the dryer is still delivering the results you’re looking for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Feb 27, 2021
Reviewer name: jellybeanjj
5 out of 5 stars
5 out of 5 stars review

Great performance

[This review was collected as part of a promotion.] I like the options on this dryer. The flow sensor is very sensitive, but accurate. However, I wish the metal frame was stronger. It has already been dented on top when I got on top to look at the back. I only weigh about 100#. I was able to do this with my old dryer without any damage. One of the main reasons I bought this was because it had the shallowest depth for our laundry closet, but the door juts out so we cannot fit it in the closet and shut the doors.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Mar 19, 2021
Reviewer name: cmcnair
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] My husband and I were in need of a new washer and dryer, and initially had chosen a different LG model, until we walked by this one in the store. I told my husband this and the corresponding washer would be our next set in a few years, but he loved the aesthetics of this one so we decided to get it now! Obviously it's visually stunning, the design is sleek and the color is amazing, which is what caught our attention in the first place. We live in a townhome, which means our space is limited, so it's nice that this is a relatively compact design with a HUGE capacity. The functionality is also great – it's got amazing features and I swear it's making my clothes softer and smell fresher than our old machine. Each cycle is much faster than our old machine too, even for large loads and bedding/towels! I love the option to automatically stop the cycle when clothes are damp to hang dry, and I even surprised myself by enjoying the steam function and steam refreshing our bed covers, and some non-washable blankets and pillows from our couch. I literally evangelize about this machine to people, and even though I've had it for just under a month, I think I've done about 100 loads of laundry because I'm just so excited about it (being an adult is weird). Seriously, you won't regret getting this machine.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Feb 24, 2024
Reviewer name: pokeyt
4 out of 5 stars
4 out of 5 stars review

Overall pleased with the dryer

[This review was collected as part of a promotion.] I purchased this dryer to pair with the new washer I purchased to replace a 13 year old LG washer that died. Overall I am pleased with the dryer. The sensor drying cycles can sometimes leave the clothes a bit damp or a bit over dried. The anti-static option, which injects steam into the drum a few minutes before the end of the cycle, is pretty useless. While it does inject steam, it also splatters water on the clothes so you end up with big wet spots on the otherwise dry clothes. My 13 year old dryer it replaced also this issue. I had hoped over 13 years that LG would have addressed this design flaw, but apparently not. It would also be nice if the ThinQ app would allow me to create a custom cycle to download instead of just allowing a download from a predefined list of cycles.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Sep 24, 2024
Reviewer name: Not only one Disappointed
2 out of 5 stars
2 out of 5 stars review

Dryer has 1 job. Can't do it.

[This review was collected as part of a promotion.] Has 1 job. Doesn't do it. This dryer looks nice and has satisfying controls, but the dryer sensor doesn't work and it cuts off before completely drying a load. So instead of nice clean laundry, we have to contend with damp, mildewy surprise. It shouldn't be that hard to create a dryer that actually dries clothes.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hey there. We appreciate you letting us know about what's happening with your LG dryer not fully drying your clothes. We always want to ensure your units are working at 100% so you can have the best experience possible. We'd be happy to provide you with this link (http://spr.ly/6428oFcl6), which offers steps on how to run an installation test, which includes troubleshooting tips after the test is complete. If you need any more help, please send us a private message on social media at @LGUSSupport with your contact details and model number. We look forward to hearing from you! *Josh

Jan 13, 2022
Reviewer name: Lmall
2 out of 5 stars
2 out of 5 stars review

Doesn't dry well

[This review was collected as part of a promotion.] I can't get any of my loads to dry well. It takes multiple dries to dry clothes and still some are dry and some damp still. Sheets as well as towels loads all tangle in each other, making it very hard to separate, very wrinkled, and not well dried. I have not been impressed with this dryer and regret my purchase decision. Steam settings leave my clothes very wet after the drying cycle is "done." It does have a lot of cool potential features if it were to work properly.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Aug 9, 2023
Reviewer name: mariaz85
2 out of 5 stars
2 out of 5 stars review

Error Codes Stop Dryer with No Blockage In Sight

As with others in the reviews my LG DLEX4000B stops mid-cycle and flashes either a D80, D90, or D95 error code during every single dry cycle. The "fix" is to clean your vents or undo any obstructions. Well, after buying all brand new 4" vent pipes and hood (because you cannot get any cleaner than brand new!), the error code is still appearing during every dry cycle, so now I am at a loss. I bought the machine less than a month ago! We love the equivalent washer except for the door gasket because it can become a breeding ground for mold but the performance is top notch. The dryer I should have avoided like the [insert disease here].

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Social Media

Hey, Maria! We're glad to hear you're enjoying your paired washer, and we'd love to see what's going on with your dryer! We've attached a link with more info regarding dryer error codes, and if you could please reach out with the second link below, it'll be our pleasure to help. https://www.lg.com/us/support/help-library/lg-dryer-error-code-list-CT10000011-20152310891742 https://www.lg.com/us/support/contact ^Ian

Mar 4, 2021
Reviewer name: mcaimee3
5 out of 5 stars
5 out of 5 stars review

Gorgeous and amazing functions!

[This review was collected as part of a promotion.] I bought the pair and they are both incredible, they work together really well and the dryer has awesome features, I love the steam functions-which is connected directly to the washer so you don't have to add water manually. They dry so fast and you get alerts on your phone, can control it from your phone. And its gorgeous! I'm very happy with both the washer and dryer!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Jun 10, 2024
Reviewer name: VSB1
4 out of 5 stars
4 out of 5 stars review

Nice but gives error

The only thing that I don't love about the dryer is that it does not go through an entire cycle without asking to remove the lint. It always gives the same error of D80. We cleaned out the pipe before we had it installed and even had the installers come back to check the connection. Sometimes there is the tiniest bit of lint. When i saw that other people had this issue, I realized that the machine was sensitive.

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
Sep 1, 2024
Reviewer name: 4650
1 out of 5 stars
1 out of 5 stars review

Never worked

I purchased the dryer in early July. It hasn't worked yet after almost eight weeks. Warranty claim sent out twice. Last time tech came out was almost three weeks ago. Now dealing with Presidential Lison Team which yielded several texts and no action in over a week. Eight weeks without a dryer or resolution!

Review from lg.com
Helpful?1SXRLYQ4DBUY13937050567
reply from LG Digital Care Team

Hello there. We appreciate you telling us about your experience with your LG dryer and our service team. Warm, clean clothes straight from the LG dryer always leave us with a cozy feeling, and we want you to enjoy that feeling, too! Please reach out to us on social media @LGUSSupport with your contact info. We'll be happy to look into this further to see what additional updates or insights we can provide you! *Joseph