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Customer reviews for SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA for
SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA
4.6 out of 5 stars
stars
662 ratings575 reviews
  1. 5 stars72% (474)
  2. 4 stars20% (133)
  3. 3 stars4% (27)
  4. 2 stars1% (7)
  5. 1 star3% (21)

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Showing 131-140 of 575 reviews
Jul 6, 2023
Reviewer name: Jachcypher
4 out of 5 stars
4 out of 5 stars review

Pretty good until last update and an issue popped

[This review was collected as part of a promotion.] Mostly i use smartthings to stream from my flip3 to the tv, rarely use dex now that i have a foldable... But sometimes ill connect a dex cable because internet issues happen and its nice to have that flexibility and the tv just KNOWS its my device and casts really well usually. Also samsung tv powered by pluto or whatever has really stepped it up with more shows per channel instead of maybe 5 that switched shows and the rest were baywatch channel, ONLY THE HOFFMEISTER BAYWATCH ALL WEEEEEEK. REALLY improved on the selection. The problem ive run into, has been when some internet issues happened then i was resetting smart hub unaware it was basically a factory reset so i had just gotten it back online and it finished an update to the overall system, but unbeknownst to me the APPS wasnt done updating the apps id had from before, and then the dreadez empty memory capacity, please insert usb thumb drive or hard drive to continue with this update, and it wont let me delete, reinstall, and factory resets do nothing to solve the issues and when i was on remote assistance and read the nice lady my code we went from like 42kb left memory to an absolute 0 after the factory reset she did with me. And not getting back to the update screen, we erased peacock since it became an option to remove finally, only streamer i have premium anything on Downfall after downfall. After deletion 0kbs avail. And cant install the one streamer i pay for back onto the system and poor lady was stumped too

Review from Samsung US
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Oct 11, 2023
Reviewer name: SamsungObsession
5 out of 5 stars
5 out of 5 stars review

Cinema quality with audio to maych!

[This review was collected as part of a promotion.] This is the best you have ever on period. It makes me feel like I'm at the movies are in the movie theaters better cause I don't have to get out of bed nice and watch on TV. I want so who don't want that, and the picture quality along with the audio is out of this world.

Review from Samsung US
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Oct 18, 2023
Reviewer name: Leeglenn
5 out of 5 stars
5 out of 5 stars review

I love this smart tv

[This review was collected as part of a promotion.] Its has been 2mths and im still in love with my tv! I have absolutely no complaints. I recommend it to my dad, he loves watching football. Its perfect for him! I dont know what else to say. I have a family of 4. My kids love watching youtube on it and disney.

Review from Samsung US
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Sep 13, 2023
Reviewer name: Queenbee0227
5 out of 5 stars
5 out of 5 stars review

I love everything about this TV.

[This review was collected as part of a promotion.] I have this TV in my Master Bedroom. I rush home from work every single day and can't wait to shower and get into my bed and watch tv. The streaming is AWESOME. Samsung Plus is an extra added Bonus.

Review from Samsung US
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Oct 18, 2023
Reviewer name: jccastro
5 out of 5 stars
5 out of 5 stars review

I love my tv

[This review was collected as part of a promotion.] I use for TV shows, movies, gaming, my son, always using for gaming and listening a music, and watch a video from my phone to the TV it's awesome. I would like to upgrade for a bigger TV but even like that, I still love my TV.

Review from Samsung US
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Jul 5, 2023
Reviewer name: Dominicano
5 out of 5 stars
5 out of 5 stars review

excellent graphics and very good definition

[This review was collected as part of a promotion.] with the time the graphics still pretty good,i have about 5 years now is 4k but still clear,if you want to play videogame you have the option of high frames, everything still ok , the procduts of samsung is alway with good quiality

Review from Samsung US
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Jun 30, 2023
Reviewer name: Mina
3 out of 5 stars
3 out of 5 stars review

Not what I expected

Bought this about a month ago and the pictures OK I had to buy sound bar for better volume and the set up was not all that easy. Every time I turn the TV on it says no signal so I have to use that little remote to move up to Samsung plus watch that for a second and then go to HDMI switch to that and then my TV comes on. What a pain.

Review from Samsung US
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reply from Samsung Brand Ambassador

Hi Mina, We appreciate your feedback on the CU7000 TV. Please know we are here to help you. To better assist you, please give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 19, 2023
Reviewer name: JoeDave
5 out of 5 stars
5 out of 5 stars review

Xbox feature is great

[This review was collected as part of a promotion.] Gamepass works super well on the console. I like being able to pick up where I left off from my console of I have to give up the TV in our living room. Definitely a great way to keep the gamimg going.

Review from Samsung US
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Jul 24, 2023
Reviewer name: Starlink
4 out of 5 stars
4 out of 5 stars review

Roku is the best for the tv.

[This review was collected as part of a promotion.] Excellent!!! Very excited to be a good friend and will get more out with samsung....Will always enjoy... Everything is fine......................................... . ................ .............. ....................

Review from Samsung US
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Apr 2, 2024
Reviewer name: EyeCantWin4Losing
3 out of 5 stars
3 out of 5 stars review

Vastly under equipped. Really anti-smart TV.

[This review was collected as part of a promotion.] This TV was advertised with a Next-Gen gaming console, XBOX Series X, to be specific. So being that is was advertised with a Next-Gen console I, naturally, assumed that it would house the same advanced features to showcase the extraordinary new abilities of the new gaming console (ie.: 120FPS, VRR, HDMI 2.1, ALLM, etc.). However it was and still is an infuriating realization of the inability to fully experience all of the state of the art technologies from graphics to processing capabilities built into the new gaming hardware.

Review from Samsung US
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reply from Samsung Advisor

Hi EyeCantWin4Losing, Thank you for your feedback on the CU7000 TV features. We apologize for the inconvenience. The CU7000 has 3 HDMI ports that each support HDR10+ and Auto Low Latency Mode (ALLM/Auto Game Mode). However, if you are looking to game at 4K@120fps (FRL), take a look at our the 85” CU8000 Series and above. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor