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Customer reviews for SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA for
SAMSUNG 55" Class CU7000D Crystal UHD Smart TV - UN55CU7000DXZA
4.6 out of 5 stars
stars
662 ratings575 reviews
  1. 5 stars72% (474)
  2. 4 stars20% (133)
  3. 3 stars4% (27)
  4. 2 stars1% (7)
  5. 1 star3% (21)

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Showing 141-150 of 575 reviews
May 20, 2024
Reviewer name: Jaremt
5 out of 5 stars
5 out of 5 stars review

Best TV I've owned so far

[This review was collected as part of a promotion.] Over the past several years, I have been slowly swapping out my TVs from a different competitor to Samsung TVs. Once I moved to my new home in Arkansas, I knew that's what I had to do. Bought a new TV for my living room. I am certainly not disappointed.

Review from Samsung US
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Oct 22, 2023
Reviewer name: JPWW919
5 out of 5 stars
5 out of 5 stars review

Good TV for my needs

[This review was collected as part of a promotion.] I finally upgraded my old TV due to screen size. This TV fits my space and is exactly what I needed. Picture quality is good. I can download apps to my streaming services. When I had an audio issue, I contacted Samsung support. I was helped with understanding and empathy. I am happy with this TV and service.

Review from Samsung US
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Jul 6, 2023
Reviewer name: Titanlewis3
5 out of 5 stars
5 out of 5 stars review

Samsung Heaven

[This review was collected as part of a promotion.] This is my 3 rd Samsung and just when I think it can't get better, Samsung come out with yet another greatest latest! Crystal clear, bright beautiful colors and great sound. Keep on doing what you're doing!

Review from Samsung US
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Jul 5, 2023
Reviewer name: maxiwoofus
4 out of 5 stars
4 out of 5 stars review

Happy Customer

[This review was collected as part of a promotion.] I use my TVs for viewing cable and streaming shows. Nothing fancy, just want good quality at a fair price...and that is what I got. It was nice to have the TVs delivered. I got 2 of them. I also got a 70 inch TV.

Review from Samsung US
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Jun 1, 2023
Reviewer name: Alexa825
4 out of 5 stars
4 out of 5 stars review

Good product

[This review was collected as part of a promotion.] I love that you can already watch TV without having to connect a cable. Also love that it has some international channels so I can watch some south korean dramas. I can also connect a Bluetooth speaker if I want the volume louder.

Review from Samsung US
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Sep 14, 2023
Reviewer name: MWsunkist1
5 out of 5 stars
5 out of 5 stars review

I recommend this product with great features.

[This review was collected as part of a promotion.] Right now I don't see the need for internet TV with this Samsung TV because of the variety of choices it offers, for example: I get my news, choice of movies apps, entertainment and much more from this product.

Review from Samsung US
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Nov 27, 2023
Reviewer name: BrianC
1 out of 5 stars
1 out of 5 stars review

Alexa IN-compatabiity

Samsung is intentionally trying to fool the consumers by making claims their TV's are Alexa compatible. In order to be "Alexa compatible" most consumers expect this to mean that we can talk to out Echo Dot's and control the TV. That is not the case. Samsung uses a term called "HANDS FREE Alexa" but that functionality is reserved for only their top-of-the-line models. That means most of their TVs are not HANDS FREE. Pushing a button on their remote to initiate an Alexa command, in my opinion. makes their TV's incompatible with Alexa. In the best-case scenario, this would make their TVs "Partially compatible". Alexa is so popular because it is HANDS FREE. Don't make the mistake of buying their TVs and think you can use your existing devices to control their TVs. They failed my expectations by marketing their TVs in this manner. Shame on you, Samsung, shame on you. Back to the Big Box store to get my money back!

Review from Samsung US
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reply from Samsung Advisor

Hi BrianC, Thank you for your feedback on the CU7000 TV. Please know your review is important to us and will be shared with our internal teams. We apologize for any confusion regarding voice assistant capability. The CU7000 TV does not have a built-in voice assistant. It is however able to be connected to external voice assistants such as the Echo Dot. When using Alexa on your CU7000 TV, please know your TV needs to be connected to the Internet to receive voice commands. When it's powered off, the internet disconnects, and your TV will not be able to receive commands. To turn on your TV with Alexa, you’ll need a standalone Alexa device (such as an Echo Show). From there, you’ll need to ensure: 1. Your TV and Alexa devices are added to both the SmartThings and Alexa apps. 2. Your Alexa device is connected to the Internet. 3. The SmartThings Skill is enabled within the Alexa app. If you need further help setting up the voice assistant feature, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info ~ Samsung Advisor

Sep 13, 2023
Reviewer name: DragonCharly
5 out of 5 stars
5 out of 5 stars review

Very nice TV

[This review was collected as part of a promotion.] I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark I love this TV Samsun is the best smart TV since 10 years ago I been enjoying this product I won't change it this brand mark

Review from Samsung US
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May 19, 2023
Reviewer name: Lonewolf7468
5 out of 5 stars
5 out of 5 stars review

Great love it for the family

[This review was collected as part of a promotion.] Great untra clear high gaming tv I would highly recommend it to anyone if your into gaming movies anything sound great easy hookup very smart for a tv and I don't need or want any other tv there is no other like it

Review from Samsung US
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Jun 1, 2024
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

My opinion of Samsung TV and other appliances

We have had no problems as of yet so it is great. Our dryer has had new bearings replaced in the tumbler, numerous repairman to fix the defrost unit kept freezing up and our stove which has the split oven is consistently running about 50 degrees under both using just the top and the whole oven, on the stove the clock display had to be replaced and the red light signalling a burner is on or still hot is permanently on. We bought all Samsung appliances except for the dishwasher and so far we have had problems with all except the washing machine(so far). We also never had problems until the warranty had expired.

Review from Samsung Canada
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