Hey Hector, your TV is the heart of your home entertainment! We're here to assist you in getting your TV back up and running. Just shoot us a private message on social media with your details and the serial number of your TV. We'll assign a dedicated team member to your case who will help you explore your options. You'll be back to binge-watching your favorite shows in no time! ~Ivy

Hey there Edna. Your TV is the heart of your entertainment system, and we definitely want you to be able to enjoy it to the fullest. To improve your picture quality, we suggest going to your picture settings and making adjustments to your liking. Just go to: Settings > All Settings > Picture. Ensure that the picture mode is set to your preference (e.g., Standard, Cinema, Vivid) and adjust the brightness, contrast, and sharpness settings. We also recommend that your software is up to date, as that can affect the performance as well as the picture quality. Just go to: Settings > All Settings > General > About This TV > Check for Updates. If you have any other questions or concerns, please don't hesitate to reach out via social media at @LGUSSupport. ~Ivy

Hey there! We appreciate you sharing the love for your LG TV. If you need help enjoying your TV for a long time, we're just a private message away on social media at @LGUSSupport, and we'll be ready to help! *Josh

Hi, there. Thank you for sharing your experience with the LG TV (75UR8000AUA) model. We’re glad to hear you’re satisfied with the picture quality, but we understand your concerns about the operating system and remote functionality. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.To improve performance, we suggest ensuring your TV’s firmware is up-to-date by navigating to Settings > All Settings > Support > Software Update and checking for the latest version. For the remote, make sure there are no obstructions between the remote and the TV and try re-pairing it by holding the Home and Back buttons simultaneously for a few seconds. For more help, you may visit https://www.lg.com/us/support/help-library/lg-tv-how-to-troubleshoot-your-lg-magic-remote--1427121727809.If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to provide further assistance. We appreciate your feedback and are here to help enhance your experience. ^Juvy

Hi. That’s such a great way to describe it — when a TV’s picture and sound are dialed in just right, it really does feel like the actors are sharing the room with you! That level of immersion is exactly what modern LG displays are built to deliver, and it’s awesome to hear it’s hitting that mark for you. If you ever want to share more about your setup or have questions, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello! We appreciate your wonderful review of your LG TV. It’s great to hear that it not only fills your wall perfectly but also elevates the entire look of your room. A big, beautiful display can really transform a space, and we’re glad it delivered exactly what you were hoping for! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Hello there. Thank you for sharing your experience with us regarding the LG TV 75UR8000AUA. We understand your concern about the blown pixel issue, especially since the TV is less than 6 months old. Your feedback is important to us, and we'd like to assist you further. Please send us a private message on our social media platform via @LGUSSupport, and our team will be more than happy to look into this matter and provide you with the necessary support. We appreciate your patience as we work to resolve this for you. ^Sam