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Customer reviews for LG 75" Class UR8000 Series LED 4K Smart TV for
LG 75" Class UR8000 Series LED 4K Smart TV
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4.4 out of 5 stars
stars
1,061 ratings940 reviews
  1. 5 stars65% (690)
  2. 4 stars21% (218)
  3. 3 stars7% (73)
  4. 2 stars3% (29)
  5. 1 star5% (51)

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Showing 661-670 of 940 reviews
May 29, 2023
Reviewer name: Fastcarowner
2 out of 5 stars
2 out of 5 stars review

Slow Interface

I bought this tv yesterday and the picture and sound quality was impressive but it had a major downside, the user interface is horribly slow and doesn’t respond to your commands properly, Tubi app gets the whole tv to freeze up, super frustrating especially it’s a 2023 model but doesn’t feel like one.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from Social Media

Hi, Fastcarowner. Thanks for reaching out. Hopefully you were able to get your TV's interface fixed. But should you have any additional concerns, please feel free to contact us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly

Dec 14, 2024
Reviewer name: Detmac
5 out of 5 stars
5 out of 5 stars review

Love this LG TV

[This review was collected as part of a promotion.] Bought this TV after kicking cable to the curb! It has been flawless at streaming shows. I have been using numerous Apps on the TV and easily can add a new app if I want to do so. Love it. Turned around and bought another LG TV different size and style.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Digital Care Team

Hi Detmac, thanks for sharing your experience with the 86UR8000AUA. Cutting the cord can feel like a big shift, so it’s great to hear your LG TV has made streaming effortless. Smooth performance across multiple apps — plus the ability to add new ones whenever you want — really makes the whole experience feel flexible and modern. And the fact that you went back and picked up another LG TV says a lot. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Oct 14, 2023
Reviewer name: not my thing
3 out of 5 stars
3 out of 5 stars review

Picture quality is good

[This review was collected as part of a promotion.] I find the menu very annoying, the way one has to move around to select Roku or the DVD player. And I object to the "necessity" to have all data of how and what one watches collected and moved on to who knows who, the should be an option only for someone who really want that!

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from Customer Care

Thank you for your feedback on the LG TV (55UR8000AUA). We're glad to hear that you find the picture quality to be good. While your concerns regarding the menu navigation and data collection is surely understandable. We appreciate your feedback and understand the importance of providing options for users who may not want their data collected. We will take your concerns into consideration as we continue to improve our products and services. For the meantime, if you require assistance, you may send us a private message to @LGUSSupport on Facebook or Twitter. We'd be pleased to help anytime.

Dec 2, 2023
Reviewer name: LG TVs suck
1 out of 5 stars
1 out of 5 stars review

can't stream video from NAS

I am dumbfounded that I am unable to stream video from my NAS to my TV. My "dumb" Vizio TV could do this. I am returning the TV. I can't believe that this simple feature that has been around for years is not present. I guess I'm going to buy a Samsung, Vizio, or TCL TV

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Social

Hi there. We understand your experience falls short of your expectations and we'd like to have a closer look into it! So that we can address any issues you're having, please feel free to reach out to us on Facebook or X. Our handle for both platforms is @LGUSSupport. Don't forget to include your phone number and TV information (model and serial numbers) in your private message to us. We look forward to hearing from you! ^Chris

Jun 26, 2024
Reviewer name: WiseOwl
2 out of 5 stars
2 out of 5 stars review

Size is great, Tv isn't

[This review was collected as part of a promotion.] We bought this TV about a month ago and have had horrible experiences with it. Updates won't apply to system, Apps channels won't load. We are signed out of apps weekly. The system will boot back to the home page for no reason. It takes several minutes for a page to load only to be told there is no internet when we are using the internet. If we hadn't destroyed the box already it would be returned to the store.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG

Hi, there. Thank you for reaching out and sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. First, ensure you are connected to your network to fix the connectivity network. Using the remote control, click Settings, then General, and then Network. Now check your wifi connection. For more details, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Jul 11, 2023
Reviewer name: tman694
2 out of 5 stars
2 out of 5 stars review

Avoid this TV, Mediocre at best.

I bought the TV yesterday, just set it up. The Good: - Interface is responsive The Bad: -Viewing angles are horrible, washed out if not right in front of TV. -Worst remote I have ever used. It would be going back but my wife says it's good enough for her craft room, it's only for background noise when crafting. It's also for her game cube and nintendo, where she is right in front of it.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from Social/LG

We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita

Jun 28, 2024
Reviewer name: blackdog20
3 out of 5 stars
3 out of 5 stars review

not configurable.

[This review was collected as part of a promotion.] picture and sound are just ok, I haven't found a way to make the picture brighter or the sound (voice) louder, everything is controlled by AI supposedly but it doesn't seem to work properly. and when I turn the TV off then back on, I wish it would go to the home screen instead of going to Sling all the time.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're feeling frustrated with the picture and sound quality on your LG 65UR8000AUA TV. I can imagine how annoying it must be to not be able to adjust the brightness and volume to your liking, especially when it's supposed to be controlled by AI. First and foremost, I want to acknowledge that we're falling short of your expectations, and for that, I apologize. I understand that having control over the picture and sound settings is crucial for an enjoyable viewing experience. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Dec 16, 2023
Reviewer name: Travlee
4 out of 5 stars
4 out of 5 stars review

Nice TV with an awkward hard to use remote

Bought this TV online on Black Friday 2023. All in all it’s been a very good TV. The picture quality is decent and the colors look nice and bright. The biggest downside is the “magic” remote which is awkward, touchy and a bit of a pain to use. If we had gone in the store and actually seen and tried out this remote, we would have probably chosen a different LG model without this “magic” remote or a different brand.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
Feb 14, 2025
Reviewer name: GeneH
5 out of 5 stars
5 out of 5 stars review

Art Gallery mode in LG 65UR8000AUA

We have had the LG 65UR8000AUA for a number of years and are very happy with it. We are looking to get a new TV and are looking at the LG OLED65C4. We like the art gallery mode and was wondering if this mode is also available on our current LG 65UR8000AUA model.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Digital Care Team

Hey Gene. It’s great to hear that you’ve been loving your LG 65UR8000AUA! The LG OLED65C4 is an excellent choice for your next upgrade—especially with its stunning self-lit OLED picture quality and Art Gallery Mode, which transforms your screen into a beautiful display of artwork when not in use. Your current LG TV is a fantastic 4K UHD LED TV, but it does not feature the same Art Gallery Mode found in LG’s OLED models. If you’re looking for the ultimate combination of performance and design, the OLED65C4 is definitely a fantastic upgrade. Check it out here: https://shorturl.at/4jUc1. You can even connect with one of our live agents to get an exclusive deal just for you! Let us know if you have any other questions—we’re here to help! #LifesGood 🎨✨^David

Jul 25, 2023
Reviewer name: TLM75
5 out of 5 stars
5 out of 5 stars review

Point and click feature works like a mouse.

Bought this a few days ago to take acrylic painting tutorials on YouTube. Needed a sharp picture for close up pictures. Pictures are perfect and having a built in mouse on the remote makes it fast to move around the apps. No more sequential clicking to reach subject matter. Using this as a monitor and a TV is fantastic either way you look at it. Very happy so far.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523