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Customer reviews for LG 75" Class UR8000 Series LED 4K Smart TV for
LG 75" Class UR8000 Series LED 4K Smart TV
4.4 out of 5 stars
stars
1,061 ratings940 reviews
  1. 5 stars65% (690)
  2. 4 stars21% (218)
  3. 3 stars7% (73)
  4. 2 stars3% (29)
  5. 1 star5% (51)

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Showing 661-670 of 940 reviews
Jun 15, 2024
Reviewer name: DonPat72
4 out of 5 stars
4 out of 5 stars review

We Like

We bought this because are 50" UHD tv didn't have near as good a picture as this 55" LG did at Sams. We got home and set it up. Picture is Great when I turn it on the first. Then as I get it connected to Xfinity, I notice picture is not as good, it seems the broadcast picture is not as sharp. Prime TV very much better. I think I will have the cable guy come out and see if we are getting the best signal. It is not the TV.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
Jul 11, 2023
Reviewer name: tman694
2 out of 5 stars
2 out of 5 stars review

Avoid this TV, Mediocre at best.

I bought the TV yesterday, just set it up. The Good: - Interface is responsive The Bad: -Viewing angles are horrible, washed out if not right in front of TV. -Worst remote I have ever used. It would be going back but my wife says it's good enough for her craft room, it's only for background noise when crafting. It's also for her game cube and nintendo, where she is right in front of it.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from Social/LG

We apologize for the disappointment you've experienced with the reliability of your LG LG 50 Inch Class UR8000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV. Your satisfaction is important to us, and we make sure to provide products that deliver excellent performance and reliability. We hate that your present experience has not met your expectations, but there is assistance available to you. We recommend reaching out to our LG Social Support team on Facebook or Twitter using the handle @LGUSSupport. We are eager to help! ~Rita

May 8, 2023
Reviewer name: JC1212
3 out of 5 stars
3 out of 5 stars review

Nice picture

Not as smart as they say. I can not download my MLB-Major league Baseball app to watch games. For some reason can only get apps that they have an agreement with. That info came from a technician. Very frustrating that you can’t just go to an App Store and download what you want.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Social Media

We read your feedback, and we’re sorry our product didn’t suit your overall needs. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to accommodate you. ^James.

Jun 15, 2024
Reviewer name: Cdlk
2 out of 5 stars
2 out of 5 stars review

Slow TV

[This review was collected as part of a promotion.] I bought this TV two months ago and I regret it ever since. It’s too much trouble to return! I have the fastest Internet services and still the TV works like a snail!! I just remember I bought a similar slow LG TV five years ago but now with the new tv I am surprised that the same technology never changes! The mouse on the remote is worse than a snail! The only good thing about LG is the vivid color and picture that other brands can not compete!

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG

Hi, there. Thank you for sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We aim to deliver outstanding products and services that fulfill our customers' requirements and anticipations. In the meantime, you may try this: ensure you are connected to your network. Using the remote control, click Settings, then General, and then Network. For more information, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

May 19, 2024
Reviewer name: Crag
3 out of 5 stars
3 out of 5 stars review

Alexa smart capabilities disappointing

[This review was collected as part of a promotion.] Very disappointed with Alexa smart capabilities. The only thing I can do with my Alexa echo is work the volume on my LG UR8000 50 inch TV. When I ask for any other applications such as turn TV on/off I get the response “LG TV does not support that”. I had my options down for choosing two brands of Smart TV, I think I’ve made the wrong choice. More than anything first thing in the morning I just wanted to say “ Alexa turn my TV on” and then last thing at night “Alexa turn my TV off”. I don’t think that was asking much. I have spent two days playing with getting Alexa to work for this TV registering re-registering unregistering, thin Q app, at one point Alexa app gave me an on/off capabilities within the app, once TV was turned off within the app it would not turn back on from within the app. And this only happened once when resetting and re-registering it. Also for some reason when it discovers the TV it shows two TVs within the app one said “TV” the others said “LG webOS 2023 TV”. Tried managing devices within the app to use with LG TV made no difference. guess I can look on the bright side, don’t have to pick up the remote to change volume, at least for now. most of the time TV shows as off-line or unavailable within the app. Not to mention I do not want to be going in the app that is the whole reason for voice recognition to the echo device.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG

Hi, There! We're sorry to hear about the challenges you've faced with the Alexa smart capabilities on your 50UR8000AUA TV. Your feedback is important to us as we continually strive to improve our products and services. We want to ensure that you can fully enjoy the convenience of your smart TV experience. While we regret any inconvenience this may have caused, we'd like to assist you further in resolving these issues. Please feel free to reach out to our support team via our social media channels @LGUSSupport for personalized assistance. Thank you for bringing this matter to our attention, and we appreciate your patience as we work to address your concerns. ^James.

Jun 28, 2023
Reviewer name: Ddog
5 out of 5 stars
5 out of 5 stars review

sometimes me call an ambulance

All I can say is I’m a Samsung man I have all Samsung’s and always dealt with Samsung very skeptical about getting this LGUHD a I think you TV I will tell you right now this TV is sick. I hear people complaining about the apps but I have a fire stick with every app that I need so I don’t. The apps yet but the amount of free channels and they all come in super blurry for about five seconds, and then it comes in like the people are sitting next to you. Richard ripped off the carpet. TV

Helpful?110C0H5WPT1Y13935100523
Dec 14, 2024
Reviewer name: Detmac
5 out of 5 stars
5 out of 5 stars review

Love this LG TV

[This review was collected as part of a promotion.] Bought this TV after kicking cable to the curb! It has been flawless at streaming shows. I have been using numerous Apps on the TV and easily can add a new app if I want to do so. Love it. Turned around and bought another LG TV different size and style.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Digital Care Team

Hi Detmac, thanks for sharing your experience with the 86UR8000AUA. Cutting the cord can feel like a big shift, so it’s great to hear your LG TV has made streaming effortless. Smooth performance across multiple apps — plus the ability to add new ones whenever you want — really makes the whole experience feel flexible and modern. And the fact that you went back and picked up another LG TV says a lot. #LifesGood ❤️ If you ever need support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Jun 26, 2024
Reviewer name: WiseOwl
2 out of 5 stars
2 out of 5 stars review

Size is great, Tv isn't

[This review was collected as part of a promotion.] We bought this TV about a month ago and have had horrible experiences with it. Updates won't apply to system, Apps channels won't load. We are signed out of apps weekly. The system will boot back to the home page for no reason. It takes several minutes for a page to load only to be told there is no internet when we are using the internet. If we hadn't destroyed the box already it would be returned to the store.

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG

Hi, there. Thank you for reaching out and sharing your feedback on your LG TV (65UR8000AUA) model. We understand how important it is to have a television that functions flawlessly. We strive to provide high-quality products and ensure a smooth and seamless viewing experience. First, ensure you are connected to your network to fix the connectivity network. Using the remote control, click Settings, then General, and then Network. Now check your wifi connection. For more details, visit https://www.lg.com/us/support/help-library/lg-tv-troubleshooting-your-tvs-internet-connection--1426626051711. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Apr 2, 2024
Reviewer name: JAS79
4 out of 5 stars
4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] A good made TV, SO LARGE SCREEN, WHY THE SIDE BY SIDE MODE TO DIVIDE THE SCREEN IN TWO IS SO STRCTLY? WHY CANT I CHOOSE. I.E. ONE SCREEN FOR THE PLAYSTATION AND THE OTHER FOR LOCAL TV. WHY???? DO I NEED AN UPDATE OR DOWLOADING SOME APP?

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
Sep 9, 2024
Reviewer name: Hector Garrido jr
1 out of 5 stars
1 out of 5 stars review

Screen blowed out

[This review was collected as part of a promotion.] I bought this TV only 5 months ago and the screen went out now I have to wait because a new screen is on backorder really unfair I should have been giving a new tv instead of trying to fix my tv really upset Especially I bought this tv for the football season now I'm sucked with a broken tv

Review from lg.com
Helpful?110C0H5WPT1Y13935100523
reply from LG Digital Care Team

Thanks for sharing your LG TV experience with us, Hector! Missing football season is a penalty we don't want you to face, and we appreciate your patience as the replacement part restocks and prepares to ship. We'd love to have the opportunity to look into the backorder further to see if there are any additional updates or insights to provide. Please get in touch with us on social media @LGUSSupport with your model number and contact info. Our team will look into this for you asap! *Joseph