Skip to Main Content
Sams Club
Sams Club
Customer reviews for Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner for
Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner
4.2 out of 5 stars
stars230 ratings229 reviews
  1. 5 stars70% (161)
  2. 4 stars10% (22)
  3. 3 stars6% (13)
  4. 2 stars3% (7)
  5. 1 star12% (27)

Member photos

  • +15 images
Sort by |
Showing 51-60 of 229 reviews
Oct 20, 2025
Manda38
3 out of 5 stars review

Not very impressed. Its pricey and definitely didnt work how people keep saying.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hi there, Thank you for sharing your feedback. We’re sorry to hear that the CarpetXpert didn’t meet your expectations. Your experience is important to us, and we’ve shared your comments with our product team to help improve future performance and customer satisfaction. If you’d be open to it, we’d love the opportunity to troubleshoot or explore options that might help you get better results. Please reach out to our Customer Service team at 1-855-427-5127 we’re here to help. Thank you again for your honest review. Warm regards, Shark Clean US

Mar 25, 2025
Blades69
5 out of 5 stars review

Great for homes with pets/ children

Received two months ago and I love it. I would refer this carpet shampoo to anyone with pets/children.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 7, 2025
Dball
5 out of 5 stars review

Easy to use, lightweight.

This thing is incredible! It sucks all the dirt out of the carpet. I used it in my car as well. The water was disgusting!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 18, 2025
Ninja shark debbie
5 out of 5 stars review

Great I love. I have light carpet and it’s so had to keep clean . Cleaned my carpets so nice ! Got dog hair out even after I vacuumed

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 12, 2023
AdrienneD
5 out of 5 stars review

So useful!

[This review was collected as part of a promotion.] We have a huge golden retriever and 2 kids all of which bring in dirt and mess to our house. Our basement is carpeted and we have several area rugs that need to be cleaned frequently. This does the job quickly and efficiently. Looks like professionally cleaned!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 11, 2023
mike42
5 out of 5 stars review

Wow, an incredible cleaning machine!

[This review was collected as part of a promotion.] We decided to give this Shark CarpetXpert™ with Stainstriker™ Carpet Cleaner a try because we have a Shark vacuum cleaner and have been very happy with the quality and durability. We had just rented a carpet cleaner from a local store and we were very disappointed. It didn't clean well and pet stains were left behind. This was a great opportunity to test the Shark and it couldn't have gone better. It was easy to set up and use, and together with the wand for small areas and the stairs, it cleaned every stain. We went over the carpet we had just cleaned with the rental unit and couldn't believe how dirty the water was. This is a very effective cleaning machine and I highly recommend it!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Jul 10, 2024
Lexperri2
1 out of 5 stars review

Terrible

I purchased this product for less than a year ago and was so excited because of all of the good reviews. I do exactly what the product states to ensure it stays clean and is wash all my parts correctly. I’m not sure if I got a defective one but now every single time I use the machine it barely works. The spray barely comes out of the bottom and it barely suctions. I am so upset as I’m a single mother of four and had really high hopes for this product.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your CarpetXpert. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

Feb 8, 2024
RayMad
5 out of 5 stars review

Just take my money!

I have never used a carpet shampoo vacuum. I have to say I was very impressed with my Shark CarpetXpert. It Really did a great job in removing 4 year old stains, it also dries your carpets very quickly. Easy to use, instructions are simple and user friendly. I also love how easy it is to clean and take apart. I’m am very impressed and 1000% recommend.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Mar 8, 2024
CrazyCatLady
4 out of 5 stars review

Love this machine so far

I have had this machine for 2 months I think. I have 10 cats…. Sooo I clean a lot of messes. I love the smell of the shampoo it came with. The machine is a little heavy, but I find I like it because it makes me feel like it’s sucking more water up. I love how easily everything comes apart so it can be cleaned. The only thing I do not like about this machine is if you go past the fill line it will start to spit out the dirty water through the sides of the machine. It’s pretty gross.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 16, 2023
MomOfFive
5 out of 5 stars review

Love this carpet cleaner!

[This review was collected as part of a promotion.] So light weight and easy to use. Assembly instrctions were simple and I was able to put it together without any help from my husband. I have an older dog (16 yrs old) who has lost control of his bladder. There are times I do not get him outside fast enough and he has an accident on my carpet. This carpet cleaner is so lightweight and easy to use, I do not mind getting out and using it nearly on a daily basis (sometimes more than once a day).

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363