Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner for
Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner
Back to item details
4.2 out of 5 stars
stars
237 ratings236 reviews
  1. 5 stars70% (165)
  2. 4 stars10% (23)
  3. 3 stars5% (13)
  4. 2 stars3% (7)
  5. 1 star12% (29)

Member photos

  • +19 images
Sort by |
Showing 51-60 of 236 reviews
Jun 30, 2025
Reviewer name: Betty
5 out of 5 stars
5 out of 5 stars review

Amazing features.

We love our carpetxpert. Carpet dries fast! We love the free wet dry vacuum too!!!!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Sep 11, 2025
Reviewer name: Charlotteljohn
5 out of 5 stars
5 out of 5 stars review

Steam cleaner

Don't own one yet, but have used one. They work amazingly well.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Mar 10, 2026
Reviewer name: Shark 2
5 out of 5 stars
5 out of 5 stars review

Carpet cleaner

Used it for the first time today and it worked great. Upstairs carpet never looked so good.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Oct 15, 2025
Reviewer name: Sam Yovan
1 out of 5 stars
1 out of 5 stars review

Power issues

Looses power, does not suck up the water. Hand held device keeps falling off unit.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hi Sam, Thank you for sharing your feedback. We're truly saddened to hear about the issues you've experienced with your CarpetXpert. It’s disappointing to learn that the unit isn’t performing as expected, and we understand how frustrating that must be. The problems you mentioned—loss of power, poor water suction, and the handheld device detaching—are certainly not the experience we aim to deliver. We’d love the opportunity to make this right and help troubleshoot or explore a resolution. Please reach out to our Customer Support team at 1-855-427-5127 so we can assist you further. Your satisfaction is important to us, and we’re here to help. Sincerely, Shark Clean US

Feb 11, 2026
Reviewer name: Zachrott
1 out of 5 stars
1 out of 5 stars review

Disappointment

I bought this 4 hours ago and this is how I found it

  • +1 image
Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Mar 25, 2026
Reviewer name: britgal
5 out of 5 stars
5 out of 5 stars review

This small be very effective cleans all carpets and rug extremely well.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Mar 25, 2025
Reviewer name: Blades69
5 out of 5 stars
5 out of 5 stars review

Great for homes with pets/ children

Received two months ago and I love it. I would refer this carpet shampoo to anyone with pets/children.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 18, 2025
Reviewer name: Ninja shark debbie
5 out of 5 stars
5 out of 5 stars review

Great I love. I have light carpet and it’s so had to keep clean . Cleaned my carpets so nice ! Got dog hair out even after I vacuumed

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 7, 2025
Reviewer name: Dball
5 out of 5 stars
5 out of 5 stars review

Easy to use, lightweight.

This thing is incredible! It sucks all the dirt out of the carpet. I used it in my car as well. The water was disgusting!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Jul 7, 2024
Reviewer name: Dave
5 out of 5 stars
5 out of 5 stars review

Best carpet shampooer ever. Shark does it again!!

I bought this 2 months ago and I'm thrilled with the results. I have an older dog who leaks and sometimes has diarea on the carpet and this machine cleans everything up instantly with no heavy wetting and no effort. Very easy to operate and you will quickly fall in love with the convenience of it.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363