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Customer reviews for Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner for
Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner
4.2 out of 5 stars
stars
237 ratings236 reviews
  1. 5 stars70% (165)
  2. 4 stars10% (23)
  3. 3 stars5% (13)
  4. 2 stars3% (7)
  5. 1 star12% (29)

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Showing 41-50 of 236 reviews
Apr 28, 2026
Reviewer name: Anielka
5 out of 5 stars
5 out of 5 stars review

Is Una de Las Mejores Compra Que really Salado la Vida main Canto Eat the super super Linda limpia Gracias Gracias

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Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 4, 2025
Reviewer name: carol
5 out of 5 stars
5 out of 5 stars review

best ever

The Shark CarpetXpert that I bought is wonderful. It works great and cleans up stains that were not removed with other carpet cleaners, both owned and rented. I also like that it leaves the rugs much drier.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 30, 2025
Reviewer name: Frank j
5 out of 5 stars
5 out of 5 stars review

Great unit for the elderly.

WOW, what a surprise. I bought the EX201 thinking it would work so so. what a surprise. my carpet came out looking so good. I'm 76 years old. This unit is so easy to handle. Very easy to clean after use. Best cleaner I have ever used.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 10, 2025
Reviewer name: Dean45
4 out of 5 stars
4 out of 5 stars review

I like the way everything fit together.

I bought this a few weeks ago and am very happy with the build quality. I have only used a little to try it out but it seemed to work well. I look forward to cleaning the carpet in our apartment in the next couple of weeks.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Apr 19, 2025
Reviewer name: Cheryl
1 out of 5 stars
1 out of 5 stars review

Not all Sharks are made equally

I have a shark vacuum that I our he’d 15 years ago and it still works great. I bought this carpet cleaner a couple of years ago, now it doesn’t work. I spent good money for this and now I’ve waisted hundreds of dollars. Very disappointed.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hello Cheryl, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Shark CarpetXpert. A review was done and we're happy to hear that you had the issues rectified. If you you wish to obtain in further info, please don't hesitate to reach out to our team by phone at 1-855-427-5127. Kind regards, Shark Clean

Nov 15, 2025
Reviewer name: Big BJ
1 out of 5 stars
1 out of 5 stars review

Warranty issues and product issues

It's been broken for a while it just leaks all of the tank water out on the floor if you let it set. I paid for extended warranty but the website gives you the run around and no direct link to file a claim.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hello there, Thank you for taking the time to leave a review. We’re sorry to hear about the leaking issue and the difficulty filing a claim through the extended warranty. That’s definitely not the experience we want for our customers. We kindly invite you to reach out to our team via phone at 1-855-427-5127 for further assistance. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind Regards, Shark Clean

Nov 30, 2025
Reviewer name: Amber 310
1 out of 5 stars
1 out of 5 stars review

Missing ground prong

I was excited to use this was o clean my couch today. I got it all set up to use went to plug it in and discovered the grounding prong is missing from the electrical plug.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from SharkNinja

Hi Amber 310, Thank you for taking the time to leave a review. We’re deeply unhappy that your CarpetXpert is missing the grounded prong. This definitely isn’t the kind of experience we want you to have. We kindly invite you to reach out to our team via phone at 1-855-427-5127, so we can further assist. Our hours of operation are Monday to Friday, 9:00 a.m. to 9:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Kind regards, Shark Clean

Oct 31, 2025
Reviewer name: Adunn80
5 out of 5 stars
5 out of 5 stars review

Awesome performance

I bought this carpet machine to replace my previous one made by another brand. This machine is phenomenal! Easy to use, powerful suction, great for pet hair and stains, and the cleaning solutions smell so good! Highly recommend.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Oct 21, 2025
Reviewer name: Fishie28
4 out of 5 stars
4 out of 5 stars review

So good even mom wants one

I bought this almost a year ago and it works very well. It works so well that I let my mom use it and now she wants one! She has used bissell for years and is kinda a tight wad. The brush roll is better than most carpet cleaners.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Jul 4, 2025
Reviewer name: Carpet Magician
5 out of 5 stars
5 out of 5 stars review

Real asset to this household

Cleans much better than expected. Satisfied with this acquisition

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363