I have had Shark Carpetxpert with stain striker for a 1yr and a half. At first use it was great then it went downhill after that. Six months after owning it, the Oxy Multiplier no longer distributes anything out , absolutely nothing comes out , the amount I put in the blue bottle is the same amount I pour back in the bottle. The cleaner itself doesn't suck up much water which leaves the carpet slopping wet. I have to put my foot and apply a little pressure to get it to suck anything out. Yesterday I went to use the carpet cleaner and not only is the carpet soaking wet in spots but the carpet doesn't look any cleaner than before. My carpet is less than 4yrs old! Im usually pro shark products but this one so poor that My feelings about shark products is starting to diminish.

The shark "Pet Xpert" carpet cleaner is Amazing! Better than I could hope for. It picks up the pet hair which is something I didn't expect. The only problem I have is a light should be mounted above the see thru window where the water goes up. As every carpet cleaner I've had has lacked in the past. This way u can see when u have gotton a majority of the water up.

This is by far the WORST product I've ever purchased. Buy this product if you want frustration and exasperation. Two blinking red lights come on within a minute of use and it stops working. Even after hosing out the machine in our laundry tub it won't last a minute before the red blinking lights return. Yes, I've followed the directions to resolve this issue but it still stops operating. Now I have to find and purchase the tool I need to disassemble the machine as it is assembled with non-standard screws.

After using multiple carpet cleaners I think I finally found the ONE. This cleaner is easy to move, and bring up the stairs behind me. I have a family of 6 so our stairs are a high traffic area. 5th time using this machine and hasn't let me down yet!

I bought this cleaner over a year ago and have used it several times. It made my 13 year old sectional look like new after spills etc from 4 grandchildren!!! Also, it's easy to clean up after use. Just take it apart , rinse and air dry. No inaccessible nooks and crannies like on other machines. The cleaning solutions are fantastic and leave a fresh clean smell.

Really good machine only draw back is the extraction tank is to small

SO COMPLICATED I CAN TURN IT ON WITHOUT REFERRING TO THE MANUEL WHICH I AM HAVING TROUBLE FINDING ON THEIR WEBSITE

Works great so far. No issues at this time. Works better than my previous one.

This is the best carpet cleaner I have ever had. The upright and all the attachments cleaned tears of stubborn dirt that I don’t even know existed.

I had a unit that went bad and they replaced it. The process was very easy and the customer focus was great