Wow! This Shark CarpetXpert with Stainstriker is really easy to use. It has great suction to remove the dirt and water from the carpet. Even my older carpets and area rug carpets look fabulous and clean after one afternoon application. The Shark Deep Clean Pro formula removes dirt and stains and leaves a fresh scent that is not overwhelming and doesn’t linger too long. Very happy with this carpet cleaning machine and cleaning products.

🍋🍋🍋🍋 The first machine started badly leaking clean water out the back after 3 uses. They sent a new one, which was great. Unfortunately after two uses it also started leaking water out the back and down into the motor, and now there is no power. I can't believe there aren't more bad reviews because wow, what a waste of money and disappointment.

This is by far the worst carpet cleaner we have owned. It is a pain to operate because if you want it to stop spraying cleaning fluid you have to switch it to "quick dry" mode on the body of the cleaner. The capacity of the dirty water reservoir is so small and there is no heat. I also feel that on high pile carpet it does not extract enough of the water. After cleaning and using the quick dry mode I was still able to get a lot of liquid out of the carpet using the hand tools. I am extremely underwhelmed and wish I had stuck with our previous brand.

After using multiple carpet cleaners I think I finally found the ONE. This cleaner is easy to move, and bring up the stairs behind me. I have a family of 6 so our stairs are a high traffic area. 5th time using this machine and hasn't let me down yet!

Works great so far. No issues at this time. Works better than my previous one.

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I had a unit that went bad and they replaced it. The process was very easy and the customer focus was great

This is the best carpet cleaner I have ever had. The upright and all the attachments cleaned tears of stubborn dirt that I don’t even know existed.

I have a shark vacuum that I our he’d 15 years ago and it still works great. I bought this carpet cleaner a couple of years ago, now it doesn’t work. I spent good money for this and now I’ve waisted hundreds of dollars. Very disappointed.

It's been broken for a while it just leaks all of the tank water out on the floor if you let it set. I paid for extended warranty but the website gives you the run around and no direct link to file a claim.