I like the design of the machine. The one thing that I don't care for is that you can only use shark cleaner solutions and that the machine does not have a trigger button in the handle to spray the water and solution on the carpet. It automatically comes out. I like that you can remove the brush and clean it. Over all it's a good machine and it's not huge it's sleek and smaller than most of them on the market. Love that it has multiple attachments as well.

Bought this based on numerous testing sites. I must say the suction is fantastic. The first thing I cleaned were 50 chair cushions at a banquet facility. The water was filthy. Granted a few old stains did not come out. I did not use the oxygen cleaner because I wanted to use it at home. The suction power rivals that of rug doctor or Bissell rentals. Today I'm tackling the couch!!

This is the best carpet cleaner I have ever owned. The solution does a great job at tackling stains and just regular maintenance of our carpets. Easy to use, rolls smoothly. Does a great job of sucking up the dirty water . The extra dry mode is a Godsend.

Incredible carpet cleaner from shark. we've owned Bissell and an older hoover and this Shark is tops. It's ability to catch and filter separate out all the dog hair is crucial for us. the beater bar doesn't clog with hair but is very effective. Tons of great attachments, a few that keep dog pee captured right at the top instead of running through the whole system. Lots of the vac come apart fully to clean as well but so far have been very reliable. or shark vac is over a decade old and still going strong, hopefully this will last as long with proper care. we use vinegar in the extra tank instead of expensive oxy liquid and that works well for depression or an extra shot of cleaner.

works as advertised i like my expert a lot takes a few minutes to clean after I am finished with it. cleaning the dirty water tank, all the parts in the head of the machine and the brush roller. and that in itself creates a mess, or does for me anyway. I think it should come with better step by step instructions for cleaning step 1, step 2, and so on.

I recently purchased the Shark EX201, and I couldn't be happier with my decision. From the moment I unboxed it, I could tell this was a high-quality product. The design is sleek, modern, and lightweight — but don’t let that fool you — this machine is a powerhouse. Performance-wise, the suction is incredibly strong, easily picking up everything from pet hair to fine dust. Whether I’m cleaning hardwood floors, carpets, or tile, the EX201 handles it all without a problem. It even got into tight corners and under furniture with ease. What I love most is how user-friendly it is. It’s easy to maneuver, the attachments click into place without hassle, and the dustbin empties with just one button — no mess, no stress. It’s surprisingly quiet too, which is a huge plus in a busy household. I’ve used several Shark products in the past, but the EX201 is definitely a standout. It feels like a premium device without the premium price tag. If you’re looking for a reliable, powerful vacuum that’s easy to use and built to last, I highly recommend the Shark EX201!

It's cleans well but has a lot of design flaws. I do like the suction power it pull the dirt out the bottom of the rug. the waters be black . I hate the hose location it keeps falling every time you bump into the sofa or wall .they need to make the water tank bigger and the hose is weak it broke in half not even a full year with the machine . I also hate when the bottom tank starts getting full dirty water starts comes out the side of the machine getting all over the walls or sofa . I have to wipe everything down beside that it does a great job especially the hose picks up just about everything that needs to be cleaned.

The shark "Pet Xpert" carpet cleaner is Amazing! Better than I could hope for. It picks up the pet hair which is something I didn't expect. The only problem I have is a light should be mounted above the see thru window where the water goes up. As every carpet cleaner I've had has lacked in the past. This way u can see when u have gotton a majority of the water up.

SO COMPLICATED I CAN TURN IT ON WITHOUT REFERRING TO THE MANUEL WHICH I AM HAVING TROUBLE FINDING ON THEIR WEBSITE

Have the Shark Carpet expert hair pro. Have only had it a couple months and it has started leaking dirty water from the bottom. Not sure what the issue is. Otherwise cleans very well.