I bought this cleaner about two weeks ago. I had an 8 x 10 rug cleaned some months ago and when the cleaner asked how I liked his wo4rk, I said the rug was still dirty. He told me if he cleaned it any more, it would show the back of the rug. My mother had a rug cleaner 50 years ago it it seemed like a struggle but I bought this one after I saw the ad and read some of the reviews. I started cleaning my rug. Below I will show the dirty water it picked up after 2 tanks of water and solution The rug was just dirty. This cleaner was easy to use and I love how Shark makes all it products so you can take apart the pieces and put them together. It was GREAT!!! Sorry I couldn't add the photo.

I purchased this in December as an “upgrade” from the other brand I’d been using for 3 years. It has already completely stopped working. As I stated in my review of the last Shark vacuum I purchased, which was a complete waste of money, I don’t know when Shark’s quality went in the toilet but it has. Never again.

Very nice product easy to use workes grate on ruges

I wish it would work being that it's 2dayz old I'm sorry that I have to do this

The people that I had to deal with were very professional and very helpful

used twice wont pump water. please stop making garbage

I love the fact that it is light weight and very easy to use

My husband and I have been in the market for a new carpet cleaner and finally pulled the plug on the CarpetXpert and it is AMAZING!! It’s so easy to use! I absolutely love the way it made the rooms smell. So clean and fresh! 100% recommend!!

I purchased this item because I was having a lot of allergy issues. Hopefully after a few rounds of cleaning I will have them under control. Very easy to use and clean.

I just recently purchased. We live around a whole bunch of mud and dirt. 3 dogs and 4 people who never take their shoes off, this got rid of all the dirt on my living room carpet. Needless to say this thing is a beast