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Customer reviews for Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner for
Shark CarpetXpert™ with Stainstriker™ Carpet and Upholstery Cleaner
4.2 out of 5 stars
stars230 ratings229 reviews
  1. 5 stars70% (161)
  2. 4 stars10% (22)
  3. 3 stars6% (13)
  4. 2 stars3% (7)
  5. 1 star12% (27)

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Showing 151-160 of 229 reviews
Oct 11, 2024
Berettaluvz26
5 out of 5 stars review

Definitely Recommend!

First use and I'm impressed! I have two small children and 6 cats with beige carpet, so I was looking for an effective, easy to use carpet cleaner. The CarpetXpert is perfect! It's so easy to go from Stainstriker to Deep Clean to Quick Dry without even turning it off! Stains came up quickly and the carpet was dry within a couple hours. The 5 year warranty is awesome too.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Oct 23, 2023
BART2424
5 out of 5 stars review

LOOK AT THE TAR

I've never reviewed a product before, however, after using this cleaner, I had to share my experience. The XPERT cleaner was little difficult to assemble, nothing outside the manual. I emptied the solutions into the tanks, vacuumed my bedroom carpet, and after a few passes, my jaw dropped and I had to call my husband over yelling LOOK LOOK. The full front window of what the carpet extracts is completely visible (I've only seen windows offering views towards the machine, not behind while you operate it) Firstly, the machine almost self propelled itself, very easy to maneuver, what I wasn't expecting was when pulling the machine back was the suction to the carpet was like no other. You can not only SEE what was being taken from the carpet, you can Feel it as well. I finished the room, took out the dirty water tank, (good thing this is anonymous, I don't want everyone Knowing) and the tank water looked like TAR. I had spilled soda, dropped ashtrays ashes, old cereal grounded in, you can imagine, not only did the XPERT make them all disappear, but what I was left with, no lie, looked like a carpet that was just laid, the pile, stood up, felt slightly damp. In begining to look for a machine, I didn't realize they had all gotten to this price range, and was a bit apprehensive, now that I see the results, every $ I spent was well worth it. The only issue I have is that the solution you need for the machine is on order only. I'm ready to get started on every other inch in my house.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 11, 2023
T. Kissell
5 out of 5 stars review

We Love the Shark Carpet Cleaner

[This review was collected as part of a promotion.] We recently used the Shark Carpet Cleaner. It was easy to use and our carpets look like new! It came with great instructions and this carpet cleaner is much better than any other carpet cleaner we have tried. We will highly recommend this product to our friends and family!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Mar 3, 2024
Eason
4 out of 5 stars review

Excellent machine

This carpet cleaner has been hands down the best one we've purchased over the last 25 years. My only complaint is not with the machine itself but the cleaning solution. It leaves a waxy feel to the carpet. We just used hot water and vinegar and it cleaned better with no residue. Machine itself is phenomenal! With cleaning and sucking up the water

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 24, 2023
Mom 5072
5 out of 5 stars review

Great carpet cleaner

[This review was collected as part of a promotion.] This machine is a must if you have carpet. It was easy to assemble. It comes with attachments to clean furniture. You just power it on and glide it across the carpet, it deposits what’s needed. You glide it back towards you and it removes the dirt from your floors. The tanks are easy to remove and clean. The brushes do a great job at scrubbing stains out. You have a lever near the bottom that you lift if you use the attachments. I’ve never had a machine that was so easy to use and did such a wonderful job. My carpets look fantastic. It has 2 cleaning tanks and solutions, one you dilute and the other you do not.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Jan 5, 2024
doug
2 out of 5 stars review

not impressed

I finally used this product after it sat for 2 months. it works ok I will not give it a 10 . because your constantly adding water and cleaner and draining the dirty water. small resovoirs for holding water. you cant get very far before you need to add water and empty the dirty water. Needs to have bigger capacity.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
reply from Shark Clean

Hello Doug, We're sorry for the delay in responding. We're sorry to hear you do care for the Shark CarpetXpert. We'd be happy to pass along your feedback to our team. Should you have any further questions, please feel free to contact our team via phone 1-855-427-5125, email, chat or social media. We are open from Monday to Friday, 9:00 AM - 9:00 PM ET, as well as Saturday from 9:00 AM to 6:00 PM ET. Kind regards, Shark Clean

Nov 25, 2023
Swhite8301
4 out of 5 stars review

Carpet Master

I just got mine today and started on my living room area rug. Packaging/ Assembly: 10/10 was pretty easy to put together. Literally only like 4 pieces to put together. Noise level: no score just as loud as any other carpet cleaner. Tank Usage: 8/10 easy to fill and clean tanks. The only "con" is the dirty water tank needs to be emptied more. (Ex: my area rug is an 8×10 and I had to empty it three times) but again super easy to empty and refill. Solution Samples: 1000/1000 SMELLS AMAZING!! Cleaned very well. One can is I wish they gave a larger sample size. Overall: 9/10 Easy to put together, easy to clean, normal noise level and the solution is AMAZING. I clean my carpet at least once a month and this did such a better job! My rug looks brand new. The dry only setting was good just next time I'll know clean half then dry it. Honestly I was just so excited to use this!

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363
Aug 14, 2023
nrjh7425
5 out of 5 stars review

Dust be gone!

[This review was collected as part of a promotion.] While I've only used it once, I found it to be a high-quality carpet cleaner! Removed deep soiled areas of a rug, which I thought our dog had ruined. Nope, the stain was gone after just one cleaning. Super easy to use store away. I highly recommend this product.

Review from sharkninja.com
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Sep 20, 2023
dehbie
5 out of 5 stars review

Better Than Renting

[This review was collected as part of a promotion.] I’ve had the Shark Carpet Xpert machine a while but haven’t had time to review because of a family emergency and had to leave town. With nervous cats, I came home to some vomit on my rug and the usual spray I left for the pet sitter still left a visible stain. This Shark carpet cleaner is just the right size to move up and down stairs and clean small messes easily. Yes, the reservoir is smaller than a commercial rental machine but it tackles both new and old stains mightily. Now off to finish the stair carpet since this machine is easy to use and the smaller head works to get into crevices. Quality seems good and I expect it to last for quite some time.

Review from sharkninja.com
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Jul 7, 2024
Dave
5 out of 5 stars review

Best carpet shampooer ever. Shark does it again!!

I bought this 2 months ago and I'm thrilled with the results. I have an older dog who leaks and sometimes has diarea on the carpet and this machine cleans everything up instantly with no heavy wetting and no effort. Very easy to operate and you will quickly fall in love with the convenience of it.

Review from sharkninja.com
Helpful?3DNQUG4NEWBO13934221363