I received mine a few days ago. I LOVE IT!!!!!! I originally did my homework, I have 4 small dogs, wanted one that could be used on rugs and sofa. Based on all the tests and peoples reviews I at first bought the new Bissell with the steam. I ruined my rug, pulled out some of the pattern and its ability to remove water is like a toddler sucking through a straw. The tank emptied into my rug and extracted maybe 2 cups. Took my rug 3 days to dry with fans on it. Bissell said it was because the rug was wool and their machine is geared toward scrubbing and dirt removal, but wool old onto water, LOL. They refunded my money. DO NOT BUY THE BISSELL WITH STEAM, ALSO The steam is only for pretreating, they fail to mention that tidbit. So I have been rereading and saw an independent video on the Shark Xpert. It sold me.....That video talked about the extraction, and you can choose only extract....PERFECT!

[This review was collected as part of a promotion.] This is the best carpet cleaner I have ever used. I was shocked at how well it works. I have two dogs and the traffic causes my carpets to get dirty and they have little accidents. Dog pee is so hard to get out of a carpet, but this did an AMAZING job. The carpet cleaner worked great in our living room! It pulled a lot of dirt out of the carpet and now the room feels fresh again. It’s very easy to use and comes with several cleaning tools. Plus, the stain-striker is a really cool feature. I love how dry my carpet was after I finished. I would defiantly recommend this especially if you have pets.

I’m so incredibly happy with this product. If anyone is reading this and has spent a significant amount of time researching different models - stop here - this is your sign. I, too, spent HOURS reviewing different models by different brands. I would find one, but see consistent bad reviews on a specific issue. Too many to make me think it was a fluke. I had been eyeing the shark with high hopes, simply because I know all shark vacuums I’ve ever owned had incredible suction. But there were reviews that made me continue my search. Nothing substantial and repetitive like the competitors, though. I found myself always coming back to the shark. I’m actually kicking myself because I overpaid and could have gotten the steam mop if I had ordered direct. Ya live and ya learn, eh? Anyways, the only consistent negative review I could find was that the chamber is small and you have to replenish the solution/empty the dirty water often. This is 100% true and it is tedious. But, I wonder if it’s designed this way to keep the suction the way it is. I’ve never had a machine with such a small chamber, even the cheap bissel models. But when I tell you, this thing picks up better than anything I’ve ever used…I’m not kidding. I rent a rug doctor regularly, and am always repulsed when I dump the water. The water I dumped from the shark, was BLACK. And I went over my carpet many times, it is still pulling out years of gunk. I am floored! The water that I pull from other machines is gross, but never black. I’m telling you, the small chamber is so worth it. I’m so impressed and really hope shark continues to create carpet cleaners. I will never go back and I hope to ease your wandering mind on whether or not to pull the trigger. Do it!! Because guess what, you won’t have to on this model with the auto dispensing solution feature, hah. I know, corny pun. Seriously, this is a fantastic investment. Buy it.

[This review was collected as part of a promotion.] The Shark CarpetXpert with Stainstrike Upright Deep Carpet Cleaner really performs! It's an excellently built cleaner that has all the power you need and with the hose works conveniently for any carpet cleaning need you might have. Stainstrike works to get the stains out and this heavy duty cleaner has all the power strength that is needed to get the job done. Made my carpet look great again. The brush roll and spray are great at handlig the job! I probably used the hose accessories more often that it's really needed but I just enjoy using this machine so much. Fantastic results! An impressive cleaner with the results you want & will be extemely satisfied with.

[This review was collected as part of a promotion.] I’ve had the Shark Carpet Xpert machine a while but haven’t had time to review because of a family emergency and had to leave town. With nervous cats, I came home to some vomit on my rug and the usual spray I left for the pet sitter still left a visible stain. This Shark carpet cleaner is just the right size to move up and down stairs and clean small messes easily. Yes, the reservoir is smaller than a commercial rental machine but it tackles both new and old stains mightily. Now off to finish the stair carpet since this machine is easy to use and the smaller head works to get into crevices. Quality seems good and I expect it to last for quite some time.

[This review was collected as part of a promotion.] We decided to give this Shark CarpetXpert™ with Stainstriker™ Carpet Cleaner a try because we have a Shark vacuum cleaner and have been very happy with the quality and durability. We had just rented a carpet cleaner from a local store and we were very disappointed. It didn't clean well and pet stains were left behind. This was a great opportunity to test the Shark and it couldn't have gone better. It was easy to set up and use, and together with the wand for small areas and the stairs, it cleaned every stain. We went over the carpet we had just cleaned with the rental unit and couldn't believe how dirty the water was. This is a very effective cleaning machine and I highly recommend it!

[This review was collected as part of a promotion.] I got this recently and we just love it…it’s big enough to clean the living room yet with its size and attachments I can clean the couch the stairs even my car….it’s awesome and we just love it. Give it a try you will be pleasantly surprised.

[This review was collected as part of a promotion.] As a dog owner, I am very familiar with accidents. Most of our home is hardwood, with area rugs throughout. We've had a number of accidents abs thanks to Shark, you wouldn't even know. The simplicity of this vacuum and the quality of the suction is unmatched. I've used Bissel and Hoover vacuums in the best, this tops them both.

[This review was collected as part of a promotion.] We recently used the Shark Carpet Cleaner. It was easy to use and our carpets look like new! It came with great instructions and this carpet cleaner is much better than any other carpet cleaner we have tried. We will highly recommend this product to our friends and family!

[This review was collected as part of a promotion.] The older I get the more satisfied I become with getting dirt out of my home! The Shark CarpetXpert with Stainstriker works amazingly well! I tried it on a area rug that I have had for about 5 years now. I have a dog and a small spot cleaner that I would always use on this rug whenever there were any accidents. I always thought it was fairly clean until using this. I was so disgusted and excited to see all of the dirt that came out of the rug! It was extremely easy to use, and did not involve me bending down and scrubbing like my small spot cleaner. The dirty water tank does fill up very fast but I’m guessing that’s because it was very dirty. I did vacuum before using the CarpetXpert but the CarpetXpert made me realize my vacuum is not as strong as I thought because it still pulled out dog hair, that I was able to pick up! The smell of the solution is nice, and not overpowering. The CarpetXpert also comes apart very easily so that you can clean out all of the parts if there is dog hair or anything sticking to the brush. I have learned the hard way in the past that it is always best to clean out these types of machines after each use, so no additional dirt or stink stays in them!