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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 8,121-8,130 of 34,236 reviews
Jun 25, 2024
Johnny Bill
5 out of 5 stars review

New WGen9500TFc generator

I just purchased my first portable generator. I was advised to buy a Honda or Briggs&Stratton. When I googled dual fuel generators, Westinghouse popped up. Did research on all three and found that the other two didn't have dual fuel generators. Bob Villa ranked Westinghouse third out of ten generators. Said the Westinghouse 9500 was best the bang for your buck. I picked it up six days after I purchased and looking forward to it keeping a number of things running when and if we lose power. Also be good to use at the deer lease.

Review from westinghouse.com
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Dec 24, 2021
Little " b"
5 out of 5 stars review

Neaty layed out !

Very user friendly and well placed components, have only had this generate a week or so and have had no issues with it. Assembly instructions were right on and has had no problems in any of the operations I have completed with it, and starts with ease every time its used !!

Review from westinghouse.com
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Nov 15, 2020
CharlieC
5 out of 5 stars review

So Many Thoughtful and Important Features

I read some of the prior reviews before I purchased this generator. I received the generator in good condition, lots of protective padding - I've had a few generators and my initial observation was how well and thought out it was. Some examples - outlets protected with rubber covers - battery charging port - HD sealed bearings in the wheels - battery disconnect plugs (new improvement not in manual) - fuel filter located for easy access - solid built fuel fill cap with internal screen - multi-meter display - easy access grounding lug just to name a few. This is one sturdy unit. The manual is very well written, complete, and easy to understand. Some additional points - the oil bottle provided will fill the generator to just the minimum fill level. I added some additional oil. The added battery disconnect plug is wired so the hot connector is not shielded. (not a safety issue just a preference) The generator runs at full speed all the time - a no load idle switch would improve fuel use. The manual could include a page with some sample wattage use examples. (ie Toaster 800w - Light 60w - coffee maker 200w ) Overall this is a well thought out unit. Glad I found it and got one.

Review from westinghouse.com
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Jun 13, 2023
WIDrone
5 out of 5 stars review

Quality Product

Bought a W9500 a couple weeks ago, and right out of the box you could tell it was really well built. Basically all I had to do was dump oil in the engine, gas in the tank, plug in the battery and press the start button. It fired right up! Puts out plenty of power and is easy on fuel. Compared to competitors, it's a bargain for the power and quality you are getting.

Review from westinghouse.com
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Nov 24, 2020
Paris94
4 out of 5 stars review

Easy setup my first real generator

Purchased generator to operate basic farm house needs. ,plus my coolbot cooler in barn. Simple setup with all the tools provided. It does a good job , quiet, steady and efficient. Since I bought it I have already had 2 occasions where I needed it for 8 hour power outage.

Review from westinghouse.com
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Nov 10, 2019
Robert351
5 out of 5 stars review

Excellent Value!

I am very impressed with the initial quality of this generator. This model has a lot of features and power for the money. I read numerous reviews before I purchased this brand. I am very pleased that this generator is quieter than my previous generator. The Smart Switch was also an added feature that I wasn't looking for but may end up using. I strongly recommend this product.

Review from westinghouse.com
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Apr 13, 2024
MJones
5 out of 5 stars review

Great generator

Just bought this generator and it was delivered fast. Two days early. Directions were easy to follow. Had it all together and running in no time. Was a lot quieter then I thought it would be with its size. Ran everything I asked it to and more. Would recommend this 12500 generator to anyone. Great machine.

Review from westinghouse.com
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Apr 30, 2022
HappyDave222
4 out of 5 stars review

Had some hiccups but the service was great

It arrived, we got it assembled and all was well. A couple of weeks later started it up again but no power. Called their help line and finally got a case number and an email started with a tech. Through him / her we got replacement brushes and put them in and all is well!

Review from westinghouse.com
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Jul 17, 2024
Garyb281
1 out of 5 stars review

Total Failure

Unboxed new generator and got it to run on propane. It would not put power out on 50amp circuit. Tried 120 volt outlets and they kept tripping the GFIC and would not stay powered. For one 120 volt outlet to work without cutting out. Not what I bought the generator to accomplish. I have a service ticket pending…

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about this, we are genuinely sorry to hear about it. I have passed your feedback to our quality control team and customer care team to ensure that we are providing the best experience possible. Please contact us at westinghousevip@wpowereq.com and we will escalate your case to ensure you get the help you need. Thank you, Zach - Westinghouse

Oct 19, 2023
Linneetee
5 out of 5 stars review

Great Purchase!

Rarely do I buy a product that I hope I never have to use. However,t if I ever need to use this generator, I have complete confidence in it. We did a test run when I got it and it worked perfectly. I was able to run my house off of it with no worries. I love it! I am so happy with this Westinghouse generator. My neighbor bought the very same one! The last time our power went out, I went six days with no electricity. Never again! The instructions are clear and are easy to follow. Love it!

Review from westinghouse.com
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