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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,135)
  3. 3 stars1% (334)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 751-760 of 34,304 reviews
Oct 31, 2023
Reviewer name: Jack and dad
5 out of 5 stars
5 out of 5 stars review

This thing is awesome!

Bought it for my dad and it is perfect! He’s thrilled as he lives about 200 miles away and is 90 - so, with Winter coming up, there isn’t the worry that he had before when he lost power. He said that it started right up and runs perfectly: Thank you Westinghouse employees and management: Great Job!

Review from westinghouse.com
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Mar 30, 2025
Reviewer name: Williertx
5 out of 5 stars
5 out of 5 stars review

Amazing and easy to use

I bought this a few months ago and waited till I had used it a few times before I left a review. This machine exceeds all my expectations. I have tried several other brands. But this one is the best generator I have ever owned. I love the tri-fuel, and that it has the power on any of the fuel types to power my whole house. I recommend it to anyone looking for power and reliability.

Review from westinghouse.com
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Mar 10, 2019
Reviewer name: Judicious James
5 out of 5 stars
5 out of 5 stars review

More than one has the right to expect at the price

I bought this generator after our old generator (top brand name) swallowed a valve. The Westinghouse is not the cheapest in this class, but it seems to occupy a sweet spot of price, features, output, and warranty. Assembly was effortless. Westinghouse includes EVERYTHING you need besides a 10mm wrench and gas. Even the oil is included and premeasured. The wheels are blow-molded plastic but very sturdy, have ball bearings and are totally appropriate in quality for the price point. Rolling the unit around is very easy. The folding handle is sturdy and excellent. The big selling point on this genset was the 50A outlet. Those are hard to find at this price point, but this enables us to power the entire house with reasonable limitations. Starting was amazingly easy. I knew it had electronic start, but I didn't realize that it had the smarts to go through several start cycles automatically until the engine catches. It's really a nice feature to have if its my wife who has to start the generator while I'm away. Starting on the recoil starter is also easy. Other pleasant surprises were the AGM battery (leak proof) that was included. I was fully expecting to have to put acid into the battery, but nope, this was easy. Choke on this generator is automatic/electric. A very nice surprise at this price point. Air filter changing is tool-less. Very nice to have. Spark plug wrench is included. Things that could use improvement: - Shipping carton is far too flimsy. I know that no one wants to pay for a crate, but a double-wall corrugated box with a reinforced floor should be considered. There has to be some type of cost-benefit on warranty claims with this. There is just no way for a single-wall cardboard box to survive the number of truck transfers going coast to coast. The lack of a bottom reinforcer was a surprise. - 12V battery charger is not intelligent and cannot be left on for long periods. This is clearly stated in the manual, but given the fact that the battery really needs to be on a maintainer, this is a small disappointment. The upshot is that there is *no* drain on the battery when the switch is off. There's a 20mA drain with the switch on, so expect the battery to die in a couple of days if the switch is bumped on. - The battery cables can be inadvertently installed so as to rub on the frame. This generator really vibrates, so there need to be some due caution there. It feels like some spiral wrap to prevent chafing might be in order as well as some locking nuts on the battery terminals. - Oil filler cap should be double-checked before shipment. Mine was loose and there was a bit of leftover oil in the carton. It caused no problems, other than an extra 20 minutes at the store trying to figure out if it was a loose cap or damage. - fuel level indicator needs some adjustment. I'm sure that the user can do this just by bending the float arm. I just haven't done so yet. - Muffler - I'm sure it's to specification, but the unit is quite loud given the large size of the muffler. I wish there was an aftermarket option to purchase a quieter muffler. I knew this from the reviews, so this was not a surprise, nor am I unhappy given the overall value, but it would be nice to be able to swap out a more effective unit. - User manual could use some fixes: (1) the electrical schematic shows an an electric fuel valve, but the valve on this model is manual. (2) Schematic shows an emergency stop switch. There is none. (3) The fuel strainer on the fuel valve is not explained in the manual or the schematic. While likely obvious to some, when servicing the unit in the dark, there's the question of strainer orientation and the order in which the strainer and gasket are installed. I installed the strainer first, then the gasket. I hope that's correct. The above are minor points that I would not let dissuade me from purchase again, and may well do so for a family member. There really isn't a better deal on the market once one adds up what's included for the price: wheels, battery, oil, tools, remote start, 50A outlet, GFCI outlets, etc. Note: I was given a free accessory as part of writing this review, but it really has no influence on my opinions expressed here.

Review from westinghouse.com
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reply from Westinghouse

Wow! We thank you so much for taking the time to write out such a detailed and constructive review! There are many great points you have made here with the minor changes, and we will definitely take these suggestions into consideration for any improvements that may be needed going forwards. Overall, we are delighted to hear that you are having a positive experience with your WGen9500. It's a great little beast of a machine to keep your home up and running in case of emergencies. The peace of mind and convenience it brings is priceless, and we hope you enjoy it all. Thank you for choosing Westinghouse, and have a great day!

Feb 12, 2022
Reviewer name: OzStfdVA
5 out of 5 stars
5 out of 5 stars review

Ease of use

I bought the smaller brother (7500DF) and liked it so much that I bought the bigger brother (9500DF). It has a push start, runs on either propane or gasoline. Propane is so easy and no worries about leftover fuel when done. Simply turn off propane valve and power down the GEN. It has wheels and a pull handle for ease of movement. Well designed and thought out. If I need more power, I will buy the bigger model. Love it and would highly recommend to friends and family.

Review from westinghouse.com
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May 23, 2024
Reviewer name: kmcevers
4 out of 5 stars
4 out of 5 stars review

Can't beat tri-fuel!

Being able to switch from gasoline, to propane, to natural gas is invaluable. This generator comes with everything you need to start it right up. Has all the hoses, connections and even oil. Connects flawlessly to your natural gas (we used our dryer connection), or a propane tank. It is quite loud, but that is to be expected with this much power.

Review from westinghouse.com
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Mar 8, 2025
Reviewer name: M K Jones
5 out of 5 stars
5 out of 5 stars review

So easy my wife can operate it

Bought this generator for if/when the power goes out. It was very easy to unpack and put the wheels on and add the oil. Started perfectly the first time. My wife's favorite thing is the key fob, so easy for her to start if needed. Definitely worth the investment.

Review from westinghouse.com
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Sep 27, 2020
Reviewer name: James B
5 out of 5 stars
5 out of 5 stars review

Very Satisfied!

This generator does everything that we need it to do. It is very easy to tie in to a transfer switch and power the whole house. While it doesn't have enough power to run everything, the essential things (refrigerator, freezers, lights etc) are no problem to run full time and with just a little load balancing you can run a/c. With the frequent outages in CA, a good generator is a must have. Very happy with the purchase.

Review from westinghouse.com
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Jun 23, 2022
Reviewer name: Bellman
5 out of 5 stars
5 out of 5 stars review

9500DF is a solid product

I bought this to replace a six month old Champion 7500W Dual Fuel that kept abruptly shutting off. This Westinghouse 9500DF Dual Fuel has a better frame, better fill port, remote start/stop, seems to be quieter, has auto choke. It is a solid product!! I should've bought this one first.

Review from westinghouse.com
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Sep 5, 2021
Reviewer name: Coogs79
5 out of 5 stars
5 out of 5 stars review

Great Features & Ease of Assembly

I bought this 2 weeks ago and within a couple of hours I was able to get the generator providing power to our home. Assembly was easy and all of the features make things so much easier. Like the provided battery charger and charger port and remote start/stop key fob. The covers on the outlet also provide a level of protection and keep connection clean.

Review from westinghouse.com
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Nov 4, 2023
Reviewer name: Martin M
5 out of 5 stars
5 out of 5 stars review

I've needed a good Generator for some time now.

I've needed a good Generator for some time now and the research I've done keeps leading me back to the Wastinghouse WGen9500TFc. After adding Oil and Gas and with the push of the Button, it started right up.!! I have NO doubt it'll get the job done.!!

Review from westinghouse.com
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