Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

Member photos

  • +60 images
Sort by |
Showing 7,321-7,330 of 34,333 reviews
May 24, 2024
Reviewer name: Powerman56
5 out of 5 stars
5 out of 5 stars review

Easy to assemble easy to start

This generator was easy to set up following the instructions It also started right up using the start button . My old generator did not have electric start so this is a great feature.i also like the trickle charger included this guarantees it will turn over in cold weather.so far i have only used it to operare some small items to break it in but it has had no problems

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jun 13, 2022
Reviewer name: tito5star
5 out of 5 stars
5 out of 5 stars review

Love it Dual

I have double the ways of using the generator, propane which will be my preference and gasoline as my back up. Finding gas during a hurricane is hard and real time consuming. Having a remote to turn it on, makes me feel more safe while turning it on from afar. Would be nice if you can provide a tent to use when it rains at a good price.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 20, 2020
Reviewer name: mcwoody
5 out of 5 stars
5 out of 5 stars review

Good Quality

Packing was perfect. Good looking Workmanship. Set up was easy following the easy to read instructions. Filled the engine with the included oil, added gas and connected LP. Set fuel selector for gas, Followed starting instructions then Pushed the electric start button and engine fired right up. Connected a couple electrical tools to see what the generator would act like under a load and everything operated perfectly. While the generator was running on gas I switched the fuel switch to LP and without any loss of power it was running on the LP. Then switched the fuel back to gas and it was again back to running on gas. So easy to switch fuels while it is running. The easy starting will be a blessing when the power goes out to soon.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jul 14, 2020
Reviewer name: Doug151
4 out of 5 stars
4 out of 5 stars review

Great, but not perfect

Upon unboxing I was impressed. Got the feet and wheels on in minutes. Added the oil, gas, and went to connect the battery, but it was already connected. The battery was very weak and needed charged. Charged it over night and its fine now. It was VERY hard to start for the first time, The choke isnt operating completely right. I am going to call tech support today and have them advise. It doesnt fully go to the start position. After I manually set the choke to start the unit started ok. Overall happy with the purchase thus far.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 31, 2021
Reviewer name: outlawman22
4 out of 5 stars
4 out of 5 stars review

One ridiculous issue that should be fixed.

So the good first. My electrician ran a 50 amp breaker and tied it into the whole house. I thought I would need to select important ones and set it up that way. He said no this should run your whole house providing you don't go crazy meaning use a little common sense and not overdo it. So of course me being the procrastinator that I am I didn't set up the generator until the power went out. The set up is pretty easy and I got the thing up and running. I went inside turned the main breaker off. Started the generator went back in and through my 50 amp breaker on and we were in business. It ran for 2.5 hours until the power went back on. To my way of thinking I won't store gasoline for the generator. First thing I did was run the generator on propane to get it going. If I thought this was to be a long outage I would have went and bought gasoline also. Everything ran perfect on propane the heat, lights, two refrigerators freezers so I was very pleased with the performance. Now for the bad. There is no reason I can think of to have the 50 amp outlet on the generator impeded by the unfortunate placement of the wheel. The 50 amp extensions cord is very thick and was in the garage which made it very difficult to plug into the generator. So difficult that I wound up breaking a little piece of the outlet by the ground lug. I don't see it being a problem holding the cord in place but I would love to get it repaired and would also like a response from WH ( that's Westinghouse not the White House) I still give the generator 4 stars although it could have been lower because of this. Therefore, if you have a 50 amp extension cord that comes down on the angle which I believe most will because of the shear weight of the cord you actually have to bend the cord between the wheel and the generator to plug it in. now that I think about it 4 stars is for sure generous because of this problem. I posted a picture and the top slot is the ground slot and that's the one that is broken although it looks pretty normal it's now larger because I chipped it because of the difficulty plugging in.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 3, 2022
Reviewer name: MuleShoeMan208
5 out of 5 stars
5 out of 5 stars review

Replacement generator to dual fuel

I bought the WGen9500DF to replace my 5000-watt gasoline powered generator after the Texas power grid failure of 2/2021. Assembly was very easy and operating the generator was simple. The propane fuel capability means I can now avoid storing degrading gasoline for emergency power and keep cannisters of propane instead. I can also hook up to my 500-gallon house propane tank if the need for extended emergency power arises such as the 2-week power grid outage Texas suffered last year. My mind is now at ease to provide for my family in an emergency.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 31, 2024
Reviewer name: JAM1
5 out of 5 stars
5 out of 5 stars review

Perfect Generator

I bought this generator to use mainly as a backup for the house in case of power outages. The main reason I chose this model was the ease of operation, duel fuel, easy starting and it's more than big enough to power the whole house. Out of the box, set up was easy. It has puch button start, remote start, automatic choke and easy to use outlets. I'm having a qualified electrician install a transfer switch so it can be easily hooked to the house with one cord. This unit is well worth the money spent...

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Sep 22, 2022
Reviewer name: noexprt
1 out of 5 stars
1 out of 5 stars review

Love, Love, Love This!!!

I bought this generator after a very thorough research and review of portable generators. After setting it up, my neighbor commented that he has generator "envy" after seeing my Westinghouse dual fuel portable generator. Easy start for an elder person and I can honestly say that I don't have one complaint.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Customer Care

Thank you for your review. Please know that we are available to assist you with any questions or concerns you may have

Jun 5, 2023
Reviewer name: hdean51
5 out of 5 stars
5 out of 5 stars review

Great Product

Purchased generator in preparation for hurricane season. Need to keep well going for livestock. Big enough to do a lot more. Started right up out of the box both gas and propane no problems. Only tried drill and skilsaw, so far works well. Will try more equipment and my RV soon.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
May 11, 2021
Reviewer name: Delta Duke
4 out of 5 stars
4 out of 5 stars review

A lot of features

Little confusing with serial number having a sticker placed over plate with printed white sticker with serial number. Not 100% sure I have the right serial number listed. The owners manual was OK but a little different depending on which particular model you were assembling. I found the You-Tube Video of someone assembling this exact model and it addressed all my questions. Love this model so far.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277