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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 7,301-7,310 of 34,238 reviews
Feb 16, 2025
Hill14
4 out of 5 stars review

WGen9500DFc

After a lot of research, I chose the WGen9500DFc. I compared to multiple brands and models. So far, I do not regret my purchase. Westinghouse has simplified the 1st use preparation and unit has worked well. Comes with a very good manual with the needed information for maintenance, as well.

Review from westinghouse.com
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Aug 22, 2021
Bob B
5 out of 5 stars review

Would Purchase again

It come complete with everything, Well documented manual, Oil, Funnel, Wrench for spark plug. Easy assembly had together in 15 minutes. Put gas in it and it started right up. I like the key fob that you can start and shut down from fob and you don't need to be insight of the generator. Also I like how quite it is. My son was over and now he is buying one for his house.

Review from westinghouse.com
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Oct 12, 2024
dnjranch
5 out of 5 stars review

Amazing

Just purchased as ours was old and not running properly. Got it set up and started so easy and runs so much quieter than our older model. Super easy to start and has several different power connection options, also works with propane or gas. So far its been amazing!

Review from westinghouse.com
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Nov 18, 2024
Daun
5 out of 5 stars review

Very Well Thought Out Generator

I am very well pleased with the layout of this generator as well as the items included which others might consider accessories such as a battery and battery charger, a wheel kit, and the hoses and connections for propane and natural gas. These hoses had quick connect fittings as well. Of course there is the option to use gasoline and it is a large tank. The wheel kit was attached in less than 5 minutes. I believe it will suit my intended use very well.

Review from westinghouse.com
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Oct 1, 2022
jstrawn56
5 out of 5 stars review

Versatile Power

I was looking for the ideal machine to use both short term and for extended periods during power outages. Being able to use both propane and regular gasoline was another option I was looking for. After watching several reviews, I believe I made the best choice.

Review from westinghouse.com
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Oct 26, 2023
Patrick1036
5 out of 5 stars review

Easy to Use

Received generator very well packaged, fast shipping. Simple set up. Very easy to operate and use. Love the key fob. Wife will be able to use and operate when I’m not home. Love the tri fuel option also. Have natural gas hook connections on patio. Came with all connections for either propane, natural gas, or gasoline. Recommended to family and friends….

Review from westinghouse.com
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Sep 2, 2020
Tony F
5 out of 5 stars review

Loving my new generator! WGen9500DF

Awesome generator! Starts right up every time, with either the pull cord, powered switch, or remote control. I love the versatility of the dual fuel, either LPD or gasoline. Unit is plenty for my purposes and is not as loud as I thought it would be. Great buy!

Review from westinghouse.com
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Feb 21, 2022
rolguin
5 out of 5 stars review

Powerful Generator Gen9500DF

This Generator is amazing. I put oil, followed simple directions, put in Non Ethanol Gas, choked, two pulls later, it fired off. I could use the push button or FOB remote starter, just wanted to try manual start. No problems once running. It is very heavy, but the large tires and the front handle, I pulled it with ease. Once it started, and ran for about half an hour, powered off. I then started with the push button start and FOB start, it purred like a kitten. Next I connected to Propane, and started in the same order. I would highly recommend this Generator ti anyone. I will also use for my house if ever needed. Heck, it even comes with oil and a funnel too!

Review from westinghouse.com
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Dec 10, 2024
joefriday
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
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reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Aug 22, 2022
JR14
5 out of 5 stars review

This is a really good choice for a portable genera

We bought this generator for a dual purpose, home backup and for dry camping in our 42' fifth wheel camper. the auto start feature is awesome, as is the auto choke, for when needed. with the dual fuel capabilities, we can use it on propane when in our camper, or with gasoline while in a standby mode for power outages at home. The different outlets and amperage available allow us to access the power we need,anytime, anywhere. The handy battery charge/ maintainer was a pleasant surprise, as there will be times where it will not be used, and keep our battery up. the pull start feature lets us have power available, in case of a battery failure. Long running times on either gasoline or LPG is one of many reasons we selected this model. the Westinghouse name, reputation, and reviews sealed the deal for us!

Review from westinghouse.com
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