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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 6,711-6,720 of 34,337 reviews
Dec 28, 2022
Reviewer name: kmcdonald_ms
5 out of 5 stars
5 out of 5 stars review

Runs my entire home

I live in the south where hurricanes are prevelant and having expereinced a few I wanted something that would run my enitre home. Now it will not run everything all at the same time, but you're not going to be doing that during a disaster anyway. I can run my tankless water heater and have warm water.. not hot but warm enough for a decent shower as long as no other appliances are running. Had a power outage for about 3 hours a month ago and it cranked without issue and ran perfectly. Very happy with the purchase.

Review from westinghouse.com
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Aug 5, 2024
Reviewer name: Texfan79
4 out of 5 stars
4 out of 5 stars review

Hurricane Preparedness

Bought this generator after being without power for 1 week due to Hurricane Beryl. Hope to connect this generator to power most of the house, mainly the AC/Heat, using the 50amp. I turned it on once I got it using propane and the remote start fired up with ease, the push-button with ease, but the pull start not so much. I pulled it 3 times and nothing but it may have just been my bad shoulder not able to give it enough pull.

Review from westinghouse.com
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Jun 17, 2020
Reviewer name: KenC7522
4 out of 5 stars
4 out of 5 stars review

Nice generator, cheap wheel bearings

We bought this for hurricane season in case of power outages or for friends visiting with RV's. It generates plenty of electricity to provide power to everything we want and then some. The electric start and the ability to turn it on and off remotely is great. The only downside I've seen so far are the cheap bearing used in the wheels. The bearing cover/seal on one of the wheels was off and laying in the box when I opened it. I snapped it back in place but don't have much hope of it staying that way because it doesn't snap in tightly.

Review from westinghouse.com
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Jun 5, 2021
Reviewer name: CWH53
5 out of 5 stars
5 out of 5 stars review

More than I expected

Just received a week ago. I haven't hooked up any cables yet, but went through the manual to set-up and initial start. Fired right up. No issues. The manual can be a little tricky to figure out, but if you take your time, you'll get it. I'm looking forward to getting the cables I need and once that's done, bring on the rolling black-outs. I'm prepared this time!

Review from westinghouse.com
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Jan 21, 2021
Reviewer name: NickM2021
5 out of 5 stars
5 out of 5 stars review

This is a beast!

I bought this generator after losing power after christmas. This runs so well, and powers up the whole house with no issue. It's powered my a 60lbs propane tank, so it runs super clean, no issue with carburetor!! I Plan on setting up a little enclosure, just to keep it running a few times a month. Its so easy with remote and it starts right away!

Review from westinghouse.com
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Mar 22, 2025
Reviewer name: jdhvns
5 out of 5 stars
5 out of 5 stars review

Great Generator!

Bought this generator to hook up to our house during hurricane season, was highly recommended by our electrician. The duel fuel feature is great, using either propane or gasoline. And it's easy to use with a push button electric start. Great generator to help in time of need.

Review from westinghouse.com
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Nov 11, 2021
Reviewer name: BR MI
5 out of 5 stars
5 out of 5 stars review

Perfect Generator

I bought this WGen7500DF several months ago. It is a model year of 2021 and I am very impressed with the quality and how easy it is to start. I purchased this generator because it is the dual fuel unit. I really like the option of running both fuel. I have tested this unit out and feel confident that it will get me through any of the power outage challenges, that might hit our state of Michigan and especially during the winter. I also like that this unit has been rated number 1 on several sites that review all generators. I am also glad to see many other positive reviews on other sites. So if you are reading this review, feel good about this purchase and trust us, its a great generator with electric start.. You cant go wrong with the WGen7500DF

Review from westinghouse.com
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May 14, 2023
Reviewer name: Scubabob
5 out of 5 stars
5 out of 5 stars review

Wgen9500dfc

Received generator ahead of scheduled delivery date. Inspected unit packaging for damage. Found small indentation on outside of main shipping box, no unit damage. Unpacked accessories box and found propane adapter collar broken in bag; no other accessories were damaged. Followed included instruction and proceeded to test unit running on propane using an adapter on hand. started unit using push button start, unit started on first press. Ran unit without load for 1 hour. Stopped unit using key fob, worked as expected. I will test all outlets and features in coming weeks. Unit will be connected via a Generlink meter adapter to provide power transfer from unit to house. so far so good, as they say. Contacted WWE support for replacement propane adapter, they responded in a timely manner and will ship replacement part.

Review from westinghouse.com
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Nov 29, 2022
Reviewer name: Marc3347
1 out of 5 stars
1 out of 5 stars review

Great if I didn't want to run it on gasoline...

Arrived this morning, looked good, read the manual, and did the easy assembly (wheels and feet). Followed the instructions step by step to prepare the generator for use with gasoline. This thing comes with a battery trickle charger which I thought was odd but went ahead and plugged it in. It wasn't necessary as battery already had a good charge. Hit the start button and the engine just turns over but no sign of start. I then hooked up the propane tank to the generator per instructions and it starts right up. Switch back to gasoline and it dies. After an hour or so of trying to figure out the problem, I decide to call the help number. On hold for a very, very long time and then finally, I'm talking to someone, not a tech who might be able to help me, but an answering service where the very nice guy takes all my information and submits a ticket for me and tells me someone should get back to me within 48 hours. I wish I hadn't bought this brand but it's here so let's see what happens.

Review from westinghouse.com
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reply from Customer Support

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

Apr 3, 2025
Reviewer name: "Carpenter Man"
5 out of 5 stars
5 out of 5 stars review

Greatest Features

Purchased the WGen9500DF a couple weeks ago to replace a smaller generator. I love this model which has electric start and both 30 and 50 amp features. You can use gasoline or propane on this model. A perfect generator for anyone needing a home back-up system. Started without issues after adding oil and fuel.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277