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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 6,711-6,720 of 34,238 reviews
Jan 5, 2025
HMeyer
3 out of 5 stars review

Potentially a Good Generator, only time will tell.

At this time I am only giving a 3 star. Due to the fact that I can not manually start it with the pull cable when using propane. It will start manualy with the pull cable on gasoline with more than usual effort, then I would expect. But it will start at least manually on gas. I would like to give it a 5 star rating, but I am concerned about it not starting on propane using the manual pull cable. I would expect something better new right out of a box. Even the excessive effort to start it manually on gasoline. It starts with the starter and with remote key, both on propane and on gasoline. It seems to run really good and holds a good heavy load, which I'm impressed, at least about holding a load.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for sharing your feedback with us. We're glad to hear you're impressed with the unit's performance and load capacity! We understand your concerns about the manual start on propane and the effort required for gasoline. Your input is valuable, and we’d like to assist further to ensure you have the best experience. Please get in touch with our customer support team at support@wpowereq.com or 1-855-944-3571, so we can troubleshoot the manual start issue and explore solutions. We’re here to help! Thanks, Sydney, Westinghouse

Sep 15, 2023
Bird on a wire
5 out of 5 stars review

Bought Peace Of Mind

Purchased the 9500 DF in July and have not used as yet. . Rating is based on quality build and components and clear information and instructions.Will be happy to give a follow up rating once the 9500DF kicks into action. Positive owner reviews and multiple articles on this generators quality and reliability were key factors in making my purchase from the many other models on the market. The duel gas and propane fuel feature will be a must as I saw neighbors scrambling to find gas at the pumps which did not function with no power!!! The test will come this winter with the increasing number of intense storms affecting the power grid.. Looking forward to hearing my generator kick into action when the power goes down.

Review from westinghouse.com
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Nov 15, 2020
CharlieC
5 out of 5 stars review

So Many Thoughtful and Important Features

I read some of the prior reviews before I purchased this generator. I received the generator in good condition, lots of protective padding - I've had a few generators and my initial observation was how well and thought out it was. Some examples - outlets protected with rubber covers - battery charging port - HD sealed bearings in the wheels - battery disconnect plugs (new improvement not in manual) - fuel filter located for easy access - solid built fuel fill cap with internal screen - multi-meter display - easy access grounding lug just to name a few. This is one sturdy unit. The manual is very well written, complete, and easy to understand. Some additional points - the oil bottle provided will fill the generator to just the minimum fill level. I added some additional oil. The added battery disconnect plug is wired so the hot connector is not shielded. (not a safety issue just a preference) The generator runs at full speed all the time - a no load idle switch would improve fuel use. The manual could include a page with some sample wattage use examples. (ie Toaster 800w - Light 60w - coffee maker 200w ) Overall this is a well thought out unit. Glad I found it and got one.

Review from westinghouse.com
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Sep 5, 2020
"Bren"
5 out of 5 stars review

Nice generator

We have just bought this and can already tell it is very nice. My parents bought the same as well. This should work nicely to support what we need with future power outages. The generator took about 15 minutes to set up and cranked on the first try. The key to a generator is knowing how to properly set it up and maintain it's use safely. So far I would recommend one.

Review from westinghouse.com
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Nov 1, 2023
Retired Manager
4 out of 5 stars review

Just received

Just received my new generator, ordering, shipping & delivery was very easy- minor damage to the box but no big deal - generator was not damaged in any way. All the necessary parts were included in the box. ( no missing parts ) user manual is easy to read & detailed about generator operation. Only 4 stars for now / will update my review after generator has ran for awhile.

Review from westinghouse.com
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Aug 22, 2024
The Blob
5 out of 5 stars review

Great Features

Bought this less than little over a month ago, Love all the features. after going 5 days without any power. I think this generator will power up our home needs sufficiently. After discussing with friends which have the same type of generator this will definit come in handy. After having gone thru the break-in period, in which when powered up , engine sounded very strong and reliable

Review from westinghouse.com
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Oct 15, 2021
Stoney44
5 out of 5 stars review

Great Machine

The Westinghouse 9500DF generator arrived earlier this week, and so far it appears to be a great machine. The assembly, operation, maintenance instructions were very clear and accurate. The safety warnings were valuable, too. Even though it was shipped dry, it started up pretty quickly after oil and gas were added. The electric start is flawless. I know I can count on this generator to power my well pump and all necessary household devices when needed during an extended power outage.

Review from westinghouse.com
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Feb 12, 2022
OzStfdVA
5 out of 5 stars review

Ease of use

I bought the smaller brother (7500DF) and liked it so much that I bought the bigger brother (9500DF). It has a push start, runs on either propane or gasoline. Propane is so easy and no worries about leftover fuel when done. Simply turn off propane valve and power down the GEN. It has wheels and a pull handle for ease of movement. Well designed and thought out. If I need more power, I will buy the bigger model. Love it and would highly recommend to friends and family.

Review from westinghouse.com
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Feb 5, 2022
Gregory0691
5 out of 5 stars review

Dual fuel Generator

I’ve had good luck with a Westinghouse power washer so I am excited to use this generator. For the cost it is a powerful generator with the option of gas or propane for the fuel source. The remote start was a deciding feature for me. I like that I do not have to go outside to start it. One issue is that the 50 amp outlet is right above the wheel. 50amp cords are very thick and robust. It is hard to get the 50 amp plug in with the wheel there. The cord does not want to bend or flex. I’m looking forward to the next power outage to see what this thing can do.

Review from westinghouse.com
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Feb 6, 2025
LINUS T
5 out of 5 stars review

Best packaged equipment/very easy to assemble

Assembly and start up by manual instruction went well. This product seems to be well built. It started up instantly with gas, but stumbled for about 15 seconds on propane before smoothing out. With less than 30 minutes on machine I am very pleased. I have not connected to house yet but soon I hope.

Review from westinghouse.com
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