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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 6,051-6,060 of 34,238 reviews
Jun 23, 2022
Rvlife
4 out of 5 stars review

So far so good

The only draw back is leaving your RV plugged in and you can't remote start or shut off unless you turn off/on the circuit breaker. So early mornings you still have to go out in the dark and cold to start it up. Unless there is a trick to this situation. Which I haven't found yet. Otherwise it is working awesome for our 50AMP RV. Still haven't used full potential. Maybe another review after using both AC units!

Review from westinghouse.com
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Dec 4, 2022
Taz22
4 out of 5 stars review

A must have!!!

Everything I expected and more!!! The only issue was the delivery. The box was roughed up a bit causing some scratches to the frame. It was raining when delivered and it was left hanging off the covered porch and got soaked. They even took a picture showing it was raining. So when I went to move it the cardboard was totally mushed. I had to open it right where it sat. Basically, I had to peel it open like a banana.

Review from westinghouse.com
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Oct 31, 2020
porterhouse_23
5 out of 5 stars review

Finally Available

I have been waiting for a few months to order one, and I finally got it! This generator seems to be built well and takes about 5 minutes to set up. One word of caution, they do not provide enough oil to fill this generator to the proper level. It would not start due to low oil, so I had to run out and buy more. As soon as I added another half quart, which brought the oil level up to about half the dipstick, it fired right up! Voltage and frequency both run a little high with no load, I assume this is to compensate for when it is under full load. I have not been able to run it on full load yet, but I think this will handle anything you throw at it. It is loud but better than most portable generators I have been around, and I work on them for a living in the military.

Review from westinghouse.com
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Jun 10, 2024
Chris123254123
1 out of 5 stars review

Unwilling to honor warranty claim

Purchased the unit 6 months ago. Used it on propane until i could get a plumber out to hook it up to natural gas. Discovered an issue with the hose for the natural gas. Attempted to file a warranty claim and was denied because I no longer have the receipt

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know about your experience, we are sorry to hear that you were unable to file a claim. Please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to see what we can do to help. Thank you, Zach - Westinghouse

Nov 10, 2024
Pritel03
4 out of 5 stars review

Confident this will power my home when needed

This generator is one of the highest rated ones out there and I did a lot of research before choosing it. I chose it for several reasons: Power to price ratio, for the amount of starting watts and running watts this has you will not find a better price. Low THD, important for when you need to power electronics. Dual fuel, you never know when you may not have access to gasoline. Has a 50amp outlet, most generators only have 30amp max. This is going to be connected to my home as a backup power source, and with 50amps it’ll power literally my whole home minus my EV charger. Remote start, lets you start it up without ever stepping foot outside if you want and worked right out of the box, didn’t have to charge anything or pair anything. Comes with wheels, I shouldn’t even have to rate this part of it but basically every other generator makes you buy a “wheel kit”. It was super simple to setup and start up on propane for the first run. You tip the thing over first and foremost and attach the feet and wheels, after that you can wheel it around pretty easily because the plastic wheels are pretty big. I was able to do this all by myself. I don’t know if it’s actually a Westinghouse product or if they just licensed the name, but it’s a name that I’m familiar with and trust more than the others in the price range. Now why didn’t I give this five stars? Well, it may not even be Westinghouse’s fault, but mine came with a bunch of cosmetic damage. Lots of scratches and scuffs and part of the frame is actually bent too. Also, the included quart of oil leaked all over. Granted none of this affects functionality, but when you’re shelling out a grand for something you want it to arrive looking brand new. Better packaging could have prevented at least some of the issues. Overall I definitely recommend this generator and actually plan on purchasing a smaller inverter generator from Westinghouse soon to use as an actual portable power source.

Review from westinghouse.com
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Jun 21, 2020
Big Crow
5 out of 5 stars review

WGEN9500DF

I bought the Generator before Hurricane Season based on the 50 Amp output and Dual Fuel Ability. I could not beat the price for such a Quality Generator. I have test started and it is QUITE. Hope I never have to use but living in Florida my Family and I are 100% prepared.

Review from westinghouse.com
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Oct 17, 2021
Lizzi
5 out of 5 stars review

Great Machine!

I am very happy with this generator. It was delivered in perfect condition and fired right up after following the instructions. Ran for several hours on a designated load and performed like a champ. Will know more after he will be put to the real test at a future power outage.

Review from westinghouse.com
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Jul 11, 2024
The hot southwest
5 out of 5 stars review

Westinghouse 9500 generator dual fuel emergency g

We live in south west and in the summer time it hits a 119 degrees when the power goes out you better have a Westinghouse 9500dfc generator. I run my air-conditioning and refrigerator and a small freezer with no problem. I love this generator i never worry about the power going out anymore. Everyone should have one of these thanks Westinghouse.

Review from westinghouse.com
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Jan 23, 2024
Bill4912
5 out of 5 stars review

Great features easy to ise

Just received this today and we unpacked, installed tires and feet. We put the included oil in and then attached it to our propane tank. We pressed the key fob start button it fired then stopped and fired again and started right up. We only ran it a few minutes as a test and didn’t put a load on it but we are very pleased with everything we have seen so far. We will use this to power our house during power outages and also to power our travel trailer when we bring it to our house. The generator is very sturdy and well built. The receptacles are well marked and covered and all of the components are well marked also. The battery tender is a great addition. The handle is padded and makes moving the generator easier! We are pleased with our purchase!

Review from westinghouse.com
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Feb 27, 2020
Jason82
5 out of 5 stars review

Generator that is a work horse

I just bought this generator and after setting up which was super simple and quick. I did the first run with no load. After that I did a load with just a small 32 inch LCD TV and a lamp. Then I added my deep freezer and refrigerator. The thing didn't even bat an eye and I was no where near close to the wattage of the unit. The next power outage I have I'm not gonna have a problem running everything to make my family comfortable.

Review from westinghouse.com
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