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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (337)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 5,761-5,770 of 34,339 reviews
Jul 29, 2024
Reviewer name: BH64
4 out of 5 stars
4 out of 5 stars review

Great Step Up from Previous Generator

Looking forward to many years with this generator. We went with the tri-fuel so I could leave it running at night on natural gas, and not having to mess with refueling it. The only problem I have with this generator is the very low propane/natural gas quick connect. We built a platform for it to sit in but had to cut out one section for the connection to be made.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Feb 23, 2025
Reviewer name: Chelle79
5 out of 5 stars
5 out of 5 stars review

A need not want

I'm glad I purchased this generator, since Hurricane Helene and then the massive Ice storm we had this has been a new addition to our smaller generator. Easy start up and simple instructions on use. You will love this home saver when the lights go out for weeks at a time.

Review from westinghouse.com
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Apr 29, 2023
Reviewer name: bbell
4 out of 5 stars
4 out of 5 stars review

Portable Generator

I bought two of these to power my entire house. I had an electrician provide wiring so I can connect directly to the breaker panels. I tested them today and they power my entire house including two exterior air conditioners, a 25,000 btu window air conditioner, pool pump, and everything else in the house.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Oct 15, 2022
Reviewer name: Chuck_Z
5 out of 5 stars
5 out of 5 stars review

Great Product

The unit was very easy to set up and use. It was a nice touch that it's shipped with the tools and items you need to get going, like the oil needed since it's shipped without engine oil and a funnel to fill it with. I ran it on LP to try it out and started and ran smoothly. The controls and plugs are well-designed and easy to use. All around, a very nice unit.

Review from westinghouse.com
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Nov 20, 2020
Reviewer name: CT Mark
5 out of 5 stars
5 out of 5 stars review

Exceeded my expectations

I purchased this after a prolonged power outage in Connecticut. Two days after the electrician wired a connection we lost power again. I had the generator running on gasoline powering nearly the entire house in 10 minutes. It kept us going without a hitch. It's easy to start and reliable. What a comfort to have for emergencies!

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Aug 11, 2024
Reviewer name: HtownBelle
5 out of 5 stars
5 out of 5 stars review

Great features for much needed power!

Purchased back in June after a tornado left us without power for several days. I refuse to deal with that again. After weeks of research, I decided on this 9500DF and couldn't have picked a better model. She's a beauty and will power exactly what we need to be comfortable.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
Jan 5, 2023
Reviewer name: Deviljack80
5 out of 5 stars
5 out of 5 stars review

Beast of a machine

Powerful generator, easy to assemble, easy set up! The box it came in was in shambles from delivery, and I thought this machine would be destroyed! Amazingly it had a tiny dent on the frame, everything else appears fine! It’s a loud machine, but I didn’t buy this for its quietness, I bought it for its huge power!

Review from westinghouse.com
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Feb 16, 2025
Reviewer name: Philav8or
5 out of 5 stars
5 out of 5 stars review

Solid Generator

I bought this to have just in case after experiencing 11 days without power after hurricane Helene. Setup was rather straight-forward, and it test-ran on propane just fine. I don’t plan to hook it into my house, so I bought adapters to run regular outlets for the 240 connectors. It should keep my backup heaters and fridge running continuously if needed, with a few lights and phone/laptop chargers too.

Review from westinghouse.com
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Dec 10, 2024
Reviewer name: joefriday
1 out of 5 stars
1 out of 5 stars review

the 9500c is misleading it is fuel injected

I wanted a carburetor not a fuel injection system. Not much was made clear to me in its description. This is just more electronic junk to go bad, including the remote, which is only greed. I did wonder why everyone in the US was selling these so cheap? Now I know. I had to change from the great generators I had been using to this! I hope it lasts through December. It has too many gadgets and they cannot even put the serial number on the manual... you have to go out in a storm when it arrives and find it just above the exhaust and try to write it down while breathing exhaust. I wonder what would happen in a storm if you were trying register it by breathing exhaust? Yet, there are thousands of warnings about everything. I am off-grid and have had 100s of generators, yet I cannot even work on this one. Westinghouse has made it impossible without a electronics shop to work on this machine. I will not buy another Westinghouse.. greed typical of companies like Westinghouse. I do not recommend this product for any place where you are using it as backup for storms.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from eComm

Hi, Thank you for taking the time to share your feedback. We’re sorry to hear that the generator did not meet your expectations. We aim to provide clear product descriptions and designs that are user-friendly, so we regret any inconvenience or frustration caused. Your input about the features, accessibility, and maintenance challenges is valuable and will be shared with our team for improvement. If there’s anything we can assist you with to enhance your experience, please don’t hesitate to reach out at support@wpowereq.com or 1-855-944-3571. We appreciate your feedback and take it seriously. Thanks, Sydney, Westinghouse

Aug 4, 2023
Reviewer name: Oddfire
5 out of 5 stars
5 out of 5 stars review

My Dual Fuel Portable Generator WGen9500DF.

Have owned this gen set for a month and I have kicked myself for not buying it sooner. I have had 0 problems since owning this generator and it runs my entire house. It was well packed on a pallet, with no dings or issues, and figured out how to put it together per the instruction manual. I love the remote starter key and am completely impressed with the quality of this product. It is very cost-effective.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277