I like everything about this generator except one thing; I am running my entire house off this and so using the outlet to the far right it is almost impossible to plug-in the power cord that runs to the house because of the position of the plug. It is situated directly above the wheel in the cord that comes out of the plug that plugs into the generator does not clear the wheel. If they had rotated that outlet the plug would go in just fine without being obstructed by the wheel.

Bought a whlie back. Was boxed wrong. Great assistance got me the right one. Started first time. Cant wait to get it wired into my house. Like the remote start and electric choke. Makes it easy for my wife to operate. Want to thank them again for all of their assistance

I searched thoroughly before committing to this unit. The Westinghouse name is a familiar one but maybe not for most when it comes to power equipment. I had experience with the company as I purchased a Westinghouse power washer about a year ago. That unit has proven itself along with the company. The TSC web site had 000's of positive reviews for the generator so I was inclined to purchase. I followed the instructions for set up which included adding gas and oil. Next was pairing the remote start key fob. The instructions were clear but the remote was not behaving as expected. After two failed attempts, I pushed the Start button for no real reason. The unit started to fire right up and scared me in the process. The only reason it didn't start was that the gas valve was OFF. As soon as I turned it on, the remote start kicked in on the first attempt. Very happy with the preparation and performance.

Bought this generator to replace our older one. We decided to go more powerful as saving food has become a priority due to costs rising. We hope to maintain a deep freeze and refrigerator. The power of this generator should run most needed items in our home. Lack of employees has made getting the power back on slower than it used to be and less care and maintenance of power lines causing more power outages. (Progress they call it.) The ability to use gas or propane is a plus. (Solar not really a good option in Ohio.) We found it a little difficult to start, so removed the air filter and sprayed “Gumout starting fluid” directly into the air intake to give it a boost (old grandpa’s trick) and it started right up. Took one star off for having to do this. Runs a bit loud but it is a generator. Easy to move about with rugged wheels. So far we are pleased with this generator. A friend was looking to buy one too and chose the same one. Hoping we don’t need to use it too often but will update this review if we do.

Totally surprised on the quality of this 12500/9500 generator. The control panel is so convenient with all the information and access you need. I did a lot of research on several generators and kept coming back to the Westinghouse and so glad I did.

I just received my new generator and I am very pleased with my purchase. This thing is built like a tank! I did a lot of research before purchasing the generator, and saw plenty of less expensive options, however none could match the quality, adaptability (dual fuel) , and affordability of this model. It was difficult to find one available for purchase, but after our last power outages I didn't want to be caught off guard again. I'm very pleased one became available.

We had our electrician set up our generator with a direct propane line with a cutoff valve, a circuit box with 10 circuits run by the generator which we can switch to when the power goes out. This is a sweet set up since when we need power, we simply turn on the propane valve, plug the generator into the secondary circuit box, start up the generator, and switch over to our generator box for power. No fumes that I've noticed, volume while running the 9500 is probably less than our lawn mower, and the power seems to cover our draw--unless perhaps we turn on every appliance in the house all at once. It's a real rescue for California outages due to fire danger in the summer or high winds in the winter!

I am very impressed with the initial quality of this generator. This model has a lot of features and power for the money. I read numerous reviews before I purchased this brand. I am very pleased that this generator is quieter than my previous generator. The Smart Switch was also an added feature that I wasn't looking for but may end up using. I strongly recommend this product.

I purchased this generator in December 2020 as backup power for my house. Since it has been installed I have had to use it three times. All three times this generator provided ample power for my house with no issues. It starts very easily - I use it with LP - and runs very quietly for what it is. My next plan for this generator is to hook it up so it runs off my house LP tank instead of grill tanks, which is very convenient.

It took a while to receive our item due to back orders. When It finally arrived we tested it out and it showed to be in good working condition. I am writing this review because we received a card that qualifies us for a bonus Westinghouse generator cover if we review the product. Hopefully we will receive the cover soon. After that I will leave another review on whether or not we received it.