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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 4,421-4,430 of 34,238 reviews
Nov 30, 2024
Kevin M9
5 out of 5 stars review

Good Experience so far.

I bought the WGen9500DFc as a backup generator. Unboxing, assembly, preparation, and test operation were all easy and as documented. Westinghouse seemed to put a lot of effort in labeling, instructions, diagrams, et al. Preparation and startup where very easy.

Review from westinghouse.com
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Aug 4, 2020
redrock
5 out of 5 stars review

Excellent Generator and Satisfied Customer!

I was in the market for a generator with enough wattage to power the majority of my 2200 sqft home and I finally settled on the WGen9500DF. Shipped directly to my door, unpacking and assembly took 10 minutes. Generator fired right up on both gas and propane. I have a natural gas water heater, range, and dryer, so my power needs aren't extremely high. However, this little power house ran my 4 ton ac (hard start capacitor), 2 fridge/freezer combos, numerous lights and other electronics while running on gas for 1 hour without issue. I'm confident when the next hurricane knocks out power, I'll be able to rely on this baby until power is restored. I have not yet had the need to contact customer service yet, however, I've heard/read that Westinghouse is superior to other brands. Another satisfied customer, thank you Westinghouse!

Review from westinghouse.com
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Oct 5, 2021
GrapeRadio
5 out of 5 stars review

Why didn’t I buy this sooner?

Since you are reading this you are probably considering actually purchasing one. If you are like me, you have procrastinated on pulling the trigger. This generator was super easy to setup for a technically challenged user like me. Dual fuel gives gives you more options (I use propane). It powers way more than you will need (in a power outage situation). It’s solidly built and easy to maintain. Westinghouse is synonymous with electric power. Kudos!

Review from westinghouse.com
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Nov 23, 2021
IGNACIO PIZANA
5 out of 5 stars review

NOT 1 REGRET.....I LOVE THIS THING SO FAR

I bought this and with any bigger purchase I'm worried I made a mistake and then regret sets in ......but NOT with this. The features and build quality are phenomenal. I am very much surprised I got this for the price I did. To be honest I'm starting to get excited and cant wait til next power outage. I have a good feeling this will be around for many years with proper maintenance. Only regret you will have is if you dont buy this gen (WGen9500DF)

Review from westinghouse.com
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Jul 3, 2024
Chuck123B
5 out of 5 stars review

Awesome value

I bought this product after going through numerous power outages. I had my electrician put a plug on the side of the house so we could operate our kitchen appliances, freezer, master bed bedroom and bath and garage door opener. Very pleased with this product.

Review from westinghouse.com
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Apr 24, 2024
Justice 4 All
1 out of 5 stars review

Extremely Disappointing

I live on an island on the coast of Maine with the incumbent power failures, and purchased the Westinghouse 9500 DF about six months ago (99 hours of use) to replace my PowerStroke 6000 which is eight years old, still runs great, but wasn’t quite powerful enough to carry my whole house electrical system, and was getting older. This Westinghouse has been nothing but a disappointment. It constantly ”revs”, blinking the house lights when it has very little load. It shuts off on its own whim, sometimes starts and sometimes doesn’t. I’ve had all types of problems, both on traditional gas and using propane with it.(dual fuel) It seems to have no more power than my older 6000, despite claims that it’s much more powerful. In general, I use my much older smaller generator as my primary and only use this Westinghouse as a back up because I can never tell if it’s gonna run correctly. I’ve learned my lesson on buying this manufactures products. It won’t happen again.

Review from westinghouse.com
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reply from eComm

Hello, Thank you for sharing your experience with your generator. We're truly sorry to hear about the challenges you've encountered. Your feedback is invaluable to us, and we take your concerns seriously. We strive to provide reliable products, and it's disheartening to hear that we've fallen short of your expectations. Please reach out to us at your earliest convenience at support@wpowereq.com or 1-855-944-3571 so we can address your concerns and work towards a resolution. Your satisfaction is our priority, and we hope to restore your trust in our brand. Thanks, Sydney, Westinghouse

Feb 16, 2024
Electricman369
5 out of 5 stars review

Perfect for all my power needs

Was looking for an affordable generator with dual fuel capabilities. This generator was perfect for what I wanted and needed. Love the dual fuel option. This is the first generator that I have bought that uses propane. If you have not tried a propane generator you are missing out! Hooked it up with the provided hose to my grill tank and fire right up. Love this thing!

Review from westinghouse.com
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Jun 5, 2023
Ron4801
5 out of 5 stars review

Excellent Generator

I purchased the Model # WGen9500DF and very pleased with it so far. I have unpacked it and assembled the wheels and feet with the tools that came with the generator. The fold down handle makes it easy to wheel around where I need it. I tried it by connecting my RV to it to charge the RV batteries and run appliances. Now waiting for the power to go out to give it the best test.

Review from westinghouse.com
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Aug 26, 2020
Thndr1313
5 out of 5 stars review

Exactly as stated

Bought this because we live in an area that loses power during hurricanes and was tired of living in heat and with no hot water or cold food. Came boxed securely and in great condition, Easy to set wheels and if you follow instructions operates as stated.

Review from westinghouse.com
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Mar 24, 2021
tamu1996
5 out of 5 stars review

Good Value, Solidly Built

Purchased this 9500 model on 3/15. I've not had chance to do more than start it for testing purposes, but she runs great. It's easy to move around, feels well built and, for the price, is a great value among larger generators. This will ultimately power my whole home during outages. I'm anxious to use it, but not looking forward to any more deep freezes or hurricanes. :)

Review from westinghouse.com
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