We bought this generator a few months ago and it has been one of the best purchases we have made. We love the feature of being able to switch between Propane and Gas. When we had a storm a few months ago, our area ran of our gas so the Propane feature was GREAT!!!

I just recently purchased this generator. Startup instructions were precise and easy to follow. I have only run it for a few hours. So far it is performing up to my expectations. I would recommend this generator if it meets the load limits that you require.

Just bought have only ran it for a hour or so, but it is doing what I had hoped for. It is able to run my 2 horse deep well pump with the 30amp 240 volt. and power our 50amp 5th wheel with many appliances on..and air conditioner..runs and starts smooth...I should be ready for fall/winter power outages

I just bought this because of all the outages we had last winter. I like having heat and lights and this will run all necessary systems in my home. With duel fuel I can go from gasoline to propane if one or the other is unavailable. I have twin grandsons born in July so I want them to be safe and comfortable while I take care of them.

purchased feb 2023, all items in the box and in good shape. assembly was very easy and straight forward. oil and funnel and spark plug wrench included. the remote start is a great bonus. no chance to start it yet and break it in but sure it will be fine.

Arrived this morning, looked good, read the manual, and did the easy assembly (wheels and feet). Followed the instructions step by step to prepare the generator for use with gasoline. This thing comes with a battery trickle charger which I thought was odd but went ahead and plugged it in. It wasn't necessary as battery already had a good charge. Hit the start button and the engine just turns over but no sign of start. I then hooked up the propane tank to the generator per instructions and it starts right up. Switch back to gasoline and it dies. After an hour or so of trying to figure out the problem, I decide to call the help number. On hold for a very, very long time and then finally, I'm talking to someone, not a tech who might be able to help me, but an answering service where the very nice guy takes all my information and submits a ticket for me and tells me someone should get back to me within 48 hours. I wish I hadn't bought this brand but it's here so let's see what happens.

I bought this for an emergency I hope never occurs. I anticipated that it might be too heavy for just one man to set up, but I was wrong. Lifting it off the ground onto a few 2x4's allowed installation of the 2 wheels, and from then on it was a breeze. It fired up immediately and I was impressed by the power output which will be adequate to power the refrigerator, lights, and a small window a/c in the hot difficult days without electricity that follow a major storm.

We bought this generator to pump our well until we have an off the grid solar system installed and later on for emergency power failure or use on our land. Its features exactly match our needs. It is easy to maneuver even though it is heavy 220 lbs. We were concerned about that because we are seniors. Starts right off. The remote control is so convenient. Dual fuel adds flexibility on choice of fuel. The transfer switch capability is an added bonus when we are older not having to worry about struggling.

I had been looking for some time to purchase a generator for home use . After a lot of research I settled on the wgen9500 and So far I am very pleased with the purchase . The remote start makes life so much easier and the various outlets provides plenty of options for my needs with up to 12,500 peak watts . I would definitely recommend this product

I bought the 9500 DFc to allow 50 amp connection to the house and provide peace of mind during any power outage being able to use gas or propane. Did a lot of research and this appeared to be the best choice for my needs. Unboxed it and it started right up. I also have a smaller 10 year old Westinghouse generator that works fine.