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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,851-3,860 of 34,238 reviews
Jan 11, 2022
threadcutter308
4 out of 5 stars review

Pretty Darned Good, couple of minor details....

Nice package/packaging, very well laid out. I also have a 6kW Onan, which is physically larger. Overall, happy with product, Westinghouse gets about 4.8 Stars on this unit. Minor details however; 1. Westinghouse kindly provided 1quart of oil, but machine capacity is 1.16 quarts. It IS documented in the manual (Glad I read it, usually I don't....). Didn't want to run without "full" complement of oil, so I topped the machine off with some extra oil that I already had. Hard for anyone to ship "1.16 Quarts" of oil. No dings for Westinghouse on this, just be aware of it. 2. Out of the box, the threads were buggered up on one of the welded on 10mm nuts where the legs/feet attach to the machine. Chased them with one of the bolts on the backside of the nut, didn't have a 10mm tap. Minor thing. 3. Electric/Automatic choke mechanism was gritty/tight on first attempt to start. Figured out lack of start quickly. Ceased starting attempts, manually moved the manual choke mechanism back and forth a bunch of times, loosening it up. Also sprayed a small amount of oil w/Teflon in it on the mechanism. Probably the biggest ding for Westinghouse. A lot of people wouldn't know what was happening/why it wasn't starting and just send it back. I may ask Westinghouse for a replacement auto choke mechanism. Looks like an easy changeout. 4. Mechanical fuel/gasoline valve is a bit odd. In my past experience, when the shutoff lever is perpendicular to the direction of flow in the fuel line, the valve is closed. Just the opposite here, when it's perpendicular, the valve is open. No biggie, you just have to have good lighting, your glasses on and you can read the imprint on the fuel valve. Anyway, I'm quite happy with the machine overall. Lots of nice features, one of my faves is the battery charger and the fact that they included it with the machine. Lots of great features packed into this unit. Other than the relatively small details above, I give it a 4.8 out of 5 Stars.

Review from westinghouse.com
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Mar 6, 2023
Gramps55
5 out of 5 stars review

Very Nice Unit all the bells and whistles

My old generator had done its time. Purchased this one for more power and for all the options. It even has remote start. Also, very important, it is duel fuel. In a power outage gasoline is hard to come by. I always have plenty of propane on hand. It looks like a well built and sturdy unit. Looking forward to years of service.

Review from westinghouse.com
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Oct 25, 2021
Anonymous
5 out of 5 stars review

Everything and more...

I have waited a long time to buy a generator for my home. Whenever I thought, "today is a good day", I would do my research on Consumers Report and it always came back as Westinghouse being a leader. They were not wrong! I had an Electrician install the electrical for my generator and the generator has been a dream to use. Extreme ease of use to start, maintain, and all the options for different hookups... Being a first time generator owner, I am sooo happy I went with this one! I don't plan on ever having to buy another one.

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Jul 31, 2021
Sayg
5 out of 5 stars review

Perfect Fit

This dual fuel generator with electric/remote start is the perfect fit for us. Yes it is a beast for an old guy to move around, but the features it has to offer outweigh that. It performs exactly as advertised and buying it online was without problems. The price was affordable for our situation. 5 STARS

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Jan 12, 2022
secretsong
5 out of 5 stars review

Mechanical and electrical marvel

I'm an engineer and researched diligently before deciding on this monster of a generator! It's everything you could want or need for backup power. Impressively built for many years of use and very easy to service. Westinghouse is a great name for quality, I know because I worked for years for their competitor (which I'll refrain from naming). I have not found anything negative to mention about this generator. It's a well thought out build. Even the balance of the machine when moving it is impressive. Although it weighs over two hundred pounds, my petite wife can wheel it around with ease. Awesome power in a small package!

Review from westinghouse.com
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Mar 26, 2021
RightOnTarget
5 out of 5 stars review

Starts easily, runs more quietly than expected.

I just got this generator to replace an aged Yamaha 3000iseb for emergency backup purposes. I was concerned about the potential noise level. I have only run it on propane so far, but it started easily and runs more quietly than I expected. I started it at my shop, where I plan to run it, and walked the 100 feet to the house behind the shop to ask if my wife thought it was too loud. I literally could not hear it. She was pleased.

Review from westinghouse.com
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Jun 26, 2024
melly1210
5 out of 5 stars review

Portable, Powerful, and Peace of Mind

I bought this generator to use during the upcoming hurricane season. I didn’t know I was also buying peace of mind. The generator is sturdy, starts easily, and runs everything we will need in case of an emergency. Not only that but it is extremely easy to move on any surface. My family can breath easy from now on.

Review from westinghouse.com
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Jul 27, 2020
Dave88
5 out of 5 stars review

Great features

I bought this generator to hook up to my 250 gallon propane tank so I wouldn’t have to run to buy gasoline every time there was a storm. This generator was perfect for what I wanted to do. I love that it was easy to assemble and programming the remote start button was a breeze. Instructions were easily understood and I got the generator out of the box and running in about 20 minutes. Started on the first try ran smooth and was quieter than I thought it Waukesha be for a 12500 watt generator. The wheels are sturdy and the handle folds up to move the generator. It’s not heavy and rolls easy. Looks like a quality piece of machinery that I will get years of use out of.

Review from westinghouse.com
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Aug 19, 2024
T-Daddy
5 out of 5 stars review

3 in 1 Fantastic

What is there NOT to love about this incredible 3 in 1 generator. I love the clean exhaust I get from propane. My old generator always gave me trouble with a clogged carburetor after several months of storage. Not a problem with the Westinghouse 9500TFc. Bring on the power outage we are ready this time.

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Aug 8, 2024
TexLa0107
5 out of 5 stars review

Great features at a great price

I bought this generator to power my daughter's house during power outages. It is used as a whole-house generator with a 50 Amp inlet cabled to the generator's 50 Amp outlet. So far it is able to power her 5-ton AC unit and all appliances using the gasoline fuel option. Have not tried the propane fuel option yet.

Review from westinghouse.com
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