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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,681-3,690 of 34,238 reviews
Aug 7, 2020
Nick_Fl
4 out of 5 stars review

Just Arrived

The generator was packed well and worked right out of the box. everything I needed to get started, minus fuel. Used propane and it started right up. I'm looking forward to having power if my electric goes off from a storm. Great warranty which helped me decide to purchase this unit.

Review from westinghouse.com
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Feb 3, 2022
Robadob31
4 out of 5 stars review

Good quality parts!

I was torn between this and a cheaper brand from a department store, I’m glad I went with this one! Seems like a real good quality product, everything is heavy duty, no cheap parts that I can tell. Love the electric start feature, haven’t used this during an outage yet, but with natural gas , my load isn’t that high. This generator will power my whole house ( minus the A/C). My only negative experience was getting it started for the first time took a lot of fighting. Electric start would not start it, I tried manually starting it as well which would not work. Lastly, I opened the carburetor cover and sprayed some starting fluid in it while it was cranking, and after three tries it fired up and ran well for an hour. Also be sure you use 5-30 synthetic if you live anywhere temps can get below 0. 1.1 quart is not enough oil to get the level within range on the dip stick, it took 1.4 .

Review from westinghouse.com
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Nov 9, 2019
BillyBob106
5 out of 5 stars review

Excellent Value for the Money!

Bought this generator because of the extremely high customer reviews. The price was excellent and free shipping to my house. This generator should power the essential appliances in my home in the event of a power failure. Live in Florida so very familiar with storms.

Review from westinghouse.com
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Mar 2, 2023
Ready for Anything
5 out of 5 stars review

Will Power my Entire Home

I started looking for a generator after a12 hour power failure that came close to ruining all of the food in my refrigerator. I thought anything that could produce enough power for just a few essential items would be valuable to have on hand in case a similar situation occurred. After some searching on the web I was surprised to find the WGen9500DF which is robust enough to power my entire home for a very reasonable price. Although I hope to never have to use it, it's comforting to know I have it ready for action.

Review from westinghouse.com
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Jul 9, 2024
Chis Sumo
5 out of 5 stars review

Way Better than Expected!

Bought this Westinghouse generator to replace a Generac that did not have a 50A receptacle. It has everything the Generac had and then some. Plenty of power. Dual fuel capable (Gasoline & Propane). And an added bonus, it has a remote start/stop fob! Very happy with this purchase.

Review from westinghouse.com
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May 2, 2025
PTV & G
4 out of 5 stars review

So far so good

The equipment was started today and it started without any issue, both by pull start and by remote. Tested plugging in some lights and it works. Has not been connected to major appliances etc. yet. Have to engage an electrician to get it connected in the appropriate and right manner.

Review from westinghouse.com
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Dec 2, 2021
survayor
5 out of 5 stars review

Better than expected

I did a tremendous amount of research, decided on this model. I am happy I did. Very easy to put together and have run it on Propane also a good choice. Have not had a power failure yet but very confident on this generators ability to power everything I need.

Review from westinghouse.com
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Jul 26, 2024
bcartx
5 out of 5 stars review

We will be ready for the next power outage!

When our friends used this generator during the Beryl outages, we were envious—it performed so well we knew we had to get one for ourselves! Its easy start function, dual fuel capabilities, and safe home plug-in feature ensure we'll stay comfortable during our next power outage.

Review from westinghouse.com
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Dec 12, 2022
Bruno 2
1 out of 5 stars review

Piece of junk

I bought this in dec 2020 it never worked right now it doesn’t produce power at all warranty is a joke paid for my own AVR after calling customer service. Still no power the motor works maybe I can put it in a lawn mower. It has all of 40 hours on it.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277
reply from Customer Care

We are sorry to hear about the issues you have encountered with your purchase. Don’t hesitate to contact us at WestinghouseVIP@wpowereq.com with your contact information, and we will have a technician reach out to you.

May 14, 2022
DB-1
5 out of 5 stars review

Excellent piece of equipment

Easy to finish the assembly, and nice to have the proper engine oil and funnel sent with the unit. Push button start is so much better than the old pull start. Glad to have this equipment on site before the hurricane season starts. I very much like the fact the manual has instructions for valve adjustments and basic maintenance. Runs well.

Review from westinghouse.com
Helpful?22OOF8WOEY0P13933121277