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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars
34.3K ratings34.3K reviews
  1. 5 stars86% (29.5K)
  2. 4 stars12% (4,136)
  3. 3 stars1% (336)
  4. 2 stars0% (98)
  5. 1 star1% (198)

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Showing 3,541-3,550 of 34,335 reviews
May 31, 2024
Reviewer name: GD1234
5 out of 5 stars
5 out of 5 stars review

9500 Generator

I bought the WGen9500DF generator since my 5300 model was stolen. Had good results with the 5300, ran smooth, started when I needed it. The 9500 was recommended from a family member who has it. Like the dual fuel option, and this model has battery / electric start and a remote control.. Nice features.

Review from westinghouse.com
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Apr 27, 2022
Reviewer name: RiverDad
4 out of 5 stars
4 out of 5 stars review

Good value and product setup

I’ve had it one year with no trouble during the maintenance use only. Only running it as required to keep the fuel system clean. The purchasing set up was very good and so far customer support over email or telephone has been acceptable. Time will tell how it runs under emergency use and long-term maintenance. I did have one problem with it starting up on electric start but I manually push the choke to the far close position and then it worked on automatic start.

Review from westinghouse.com
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Jan 31, 2021
Reviewer name: jfrederick
5 out of 5 stars
5 out of 5 stars review

Awesome unit!

I live out in the woods and needed a backup generator for frequent power outages. This unit is awesome. Easy to start with no hesitations. When the power goes out, this unit has it back up and running in minutes. The 9500 running watts is more than enough power for the essentials.

Review from westinghouse.com
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Jan 24, 2021
Reviewer name: KevinF4107
5 out of 5 stars
5 out of 5 stars review

Well done Westinghouse!!

I was actually looking at another "blue" generator when I ran across this one. Once I compared features, etc., I went with the WGen9500DF. I really like the feature of being able to change from gas to propane without turning off the engine. Everything about this product so far has been first rate. Not concerned at all about losing power in a storm again.

Review from westinghouse.com
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Feb 26, 2021
Reviewer name: Treeman33
5 out of 5 stars
5 out of 5 stars review

Will Power Everything You Need

I bought this generator a week ago and exceeded my expectations. It took about 10 minutes to get set up. I hit the start button and the generator started right away. I tested the power of the generator with lights, air compressor, table saws, etc and did not miss a beat. The remote start and transfer switch ready are very nice features. I would by it again if I needed another generator.

Review from westinghouse.com
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Nov 4, 2021
Reviewer name: gdcone
5 out of 5 stars
5 out of 5 stars review

Outstanding portable generator set

We purchased this model generator to use as a stand by power source for our home. It runs everything in our home with ease. We have gas appliances. The 9500 DF runs furnace, lights, freezers and refrigerators along with bathroom and ceiling fans. The only thing that makes it flinch is the central air but the AC is not a priority to us. Westinghouse was not even on my radar for a portable generator until I researched deeper. Westinghouse has good reviews, longevity, and competitive prices. The generator runs very well and we are at 5600 feet elevation. The way I understand it, at 3.5% derate per 1000 feet of elevation above sea level the 9500 Watt rated generator is producing an actual Watt rating around 7638 Watts. Even at less than optimal output we can run our home on gas or propane.

Review from westinghouse.com
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Aug 1, 2021
Reviewer name: Graybeaghan
5 out of 5 stars
5 out of 5 stars review

Nice generator

Arrived a little scuffed up on the frame but all main components ok. Started on the first try (remember to turn the fuel switch on). A lot of nice features and well priced for what it powers. Would recommend. Easy set up and clear instructions/user manual. All tools included as well as a propane adapter. Not too loud either for how much power it has

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Jul 26, 2024
Reviewer name: Noel Welsh
5 out of 5 stars
5 out of 5 stars review

This is an awesome generator!

I am really happy with this tri fuel generator. Very well built and has many excellent features. Wish I would have bought this generator years ago. When there is a power outage gasoline is very hard to find. With the natural gas and propane option this is no longer a problem!

Review from westinghouse.com
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Jun 27, 2024
Reviewer name: RLW65
3 out of 5 stars
3 out of 5 stars review

New unit blues

Bought this generator over a year ago for emergency back up for our home. Well the time came when we needed to use it for back up and no power was being produced out of the unit, no power to the dash, no power out of any of the outlets so as of now I can not leave a fair review, I will be giving a call to support tomorrow and we will see what can be done about my issue

Review from westinghouse.com
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reply from eComm

Hello, thank you for letting us know and for contacting us! I see your case has been successfully closed as we have sent a new main breaker, if you need further assistance please reach out to us at westinghousevip@wpowereq.com and we will escalate your case to expedite your case. Thank you, Zach - Westinghouse

Oct 18, 2021
Reviewer name: Rural livin
5 out of 5 stars
5 out of 5 stars review

Great value in a nice package

I recently purchased the WG9500DF for a limited whole house pickup. I did a little figuring and a lot of research on several different brands including some at the local big box stores/hardware stores. I am a buy once cry once kind of person so I only wanted to do this once. So here we go. Easy to assemble right out of the box very simple with minimal loose components to be added. Wheels, front pads(4 bolts) and add oil/fuel. Battery is plug and play. Reading through the manual I followed the break in process for the whole 5 hours using a 1500w smoker on high and a compressor with a prescribed leak(barely cracked the tank drain) along with a fan and 500w halogen light. That way between the thermostat on the smoker and the prescribed leak on the compressor I got varying loads on both legs of the generator for the whole 5 hours at random times. Everything worked flawlessly. Let the generator cool for about 2 hours, checked all fluid levels. Hooked up to the manual transfer switch and began the test. At one time had my 1/3hp well pump, water heater, 3 1500w oil heaters, normal amount of lights on in the house. Lights in 2 outbuildings. 400w hps area light running and it chugged along perfectly. Turned the water off and turned the oven on while the water heater was still working and never got above 40 amps on one leg. 37 on the other. Wood heat so that is not a problem. Seems well built. Good features. Best bang for the buck as far as I am concerned. Disclaimer: this is not a quiet unit if that is an issue. If electric heat I would step up to the 12.5kw generator of the same make and line. Also be sure to pay attention to the potential drop if you’re going to run propane. You won’t have the same out out as gasoline. And dont forget the fuel stabilizer if this is going to sit in storage a majority of the time. Hope this long winded review helps…

Review from westinghouse.com
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