I bought this model generator June 2024 and it didn't work as designed with the ST switch that should have auto-started the unit. They kept sending untested replacement parts, and even replaced the entire unit with the one I currently have. That didn't work either, and the replacement control panel they sent the warranty center didn't work either. Finally, they sent a test module that did work. They weren't responsive to my concerns and did not to expedite the repair with tested, working replacement parts.

I bought this a month ago to use for emergency home back up power, and it's already been put to use. We lost power for about 14 hrs after hurricane Nicholas, just 3 days after this generator was delivered. The dual fuel function saved us... Nicholas was forecast to be a Tropical Storm at best, but intensified to a cat 1 hurricane overnight. I was not prepared with extra gasoline, but just happened to have a couple of full propane tanks on hand. The generator started up the first try and performed flawlessly, running a couple of refrigerators, freezers, TV, and a window ac unit. Although it's not super quiet, it is actually quieter than the 5500 watt Troy Built generator it is replacing. I really like the electric start, and the data center with the hour meter. This will help with knowing when to do maintenance. This generator seems well built and is HEAVY, but the wheels are big(and No Flat) and make it easy to roll around. Also, 3 year warranty. Overall.... Great value for the money, and I cant wait to get it wired up to power the whole house.

I haven't had a chance to use the generator yet other than starting it up and testing it out, it ran great. I have wired it into my house and it ran all of my indoor appliances, hot water heater, lights and outlets without missing a beat (not including central A\C or heat).

Ended up with this generator after a lot of research. It is large enough to back up the essentials of my home (including the air conditioning) and has 3 fuel options. Hopefully, we will not need it during storm season but it is nice to feel comfortable. It is heavy but easy to assemble and started on the first try with propane.

This unit has plenty of power to run most anything you may need during a power outage.The controls are easy to understand, and very easy to start. It has a large fuel tank for a long run time. It can get a bit heavy with a full tank of gas, but the attached folding handle and large wheels make moving the unit much easier. This is a well built/designed generator with some nice features.

Replaced a 5500W unit I had in order to support a greater portion of my home in emergency. This has electric start which I am very excited about (I'm 65) as well as duel fuel capability (not sure I'll use with propane but I like having the option, when the power goes out gas stations can't pump gas so having a backup fuel source might be handy). Unit arrived in perfect shape, easy to install the wheels and feet (be aware it is heavy!) and after adding oil and gas it fired right up. Almost looking forward to a power outage. Very pleased so far.

Bought the Westinghouse 9500DF, Am very pleased with this generator. It had the features I was looking for and is very well built not a flimsy unit. It has bearings in the wheels to make it easier to move around. First time startup it started quickly with no issues.

I liked that there was very little assembly. Directions on how to use the generator was easy to understand. Generator started up and ran great. The only thing I disliked was the generator is very heavy until wheels were put on. I would recommend this generator to my family and friends.

Easy to operate and delivers stable power. The 9500DF has the good power that we need. It took very little effort to assemble and has nice maneuverability and portability. The price is worth the product. I think we will have lot of good use with this generator.

I received my generator last week. Yesterday, my son in law assembled it and started up for me. He pushed the button and it started right up! Then I used the remote starter and again, it started right up! This generator is going to run my whole house, I love it already!