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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,331-3,340 of 34,238 reviews
Nov 11, 2020
Rick11111
5 out of 5 stars review

Great Generator

I purchased over a week ago. It came package very well. It only took a couple of minutes to attach the wheels. I put in some oil and gas and the generator fired up immediately. I was surprised that the generator was not as loud as I thought it would be. I have a pressure washer that is louder than this generator. I haven't got to use it yet in a storm, but it appears to be built very well. I'm sure it will work fine.

Review from westinghouse.com
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Jun 19, 2024
Petra
5 out of 5 stars review

Good Value with Flexibility and Easy to Assemble!

I purchased this unit because it has three ways to start it and three ways to provide fuel (gas, propane or natural gas) for a reasonable price. It arrived 2 days after I ordered it. Most importantly to me, it was very easy to assemble and I am a 70 year old woman!

Review from westinghouse.com
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Sep 26, 2022
RG001
5 out of 5 stars review

Nice looking generator

Generator was delivered and has been set up and serviced with the supplied oil. Added newly purchase gas today. Went through starting procedures and the generator started up. Used electric cord with light to check out 110 power and light lit up. Everything works so far.

Review from westinghouse.com
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Feb 18, 2021
brent4man67
5 out of 5 stars review

Great value - Quality machine!

Put fuel & oil in - push button start fired on 2nd try. Battery was fully charged "WOW". Got me through the recent blizzard in Oklahoma. Ran Central heat, 2 frigs, TV, fans and lights. Got 12 hours out of a tank of fuel. Pretty quiet for such a large generator. Didn't fail me - great generator for the price.

Review from westinghouse.com
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Apr 1, 2022
No Gas
4 out of 5 stars review

Great machine

I purchased this in Feb. 2021. I haven't needed it but I just started it up for the first time on propane. I had no issues but it will not start or run on gas. Customer service was very attentive and I am currently waiting for a technician to follow up.

Review from westinghouse.com
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Dec 29, 2021
Fieds5
5 out of 5 stars review

Easy peezy

Just got my generator today and it was so easy to set up. Took about 15 minutes before I was able to fire it up. I was able to test it out and it worked as advertised. It’s heavy but the attached handle made it easy to move around. Also quieter than I expected, still pretty loud, but from what I’ve seen, better than other generators. Definitely recommend.

Review from westinghouse.com
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Jan 1, 2025
Rick 8153
5 out of 5 stars review

Outstanding Investment

I ordered this unit toward the middle of December 2024. I picked it up on December 29, 2024. The packaging for the unit was superb! Assembly was exactly as depicted in the instructions. After servicing with oil and gas, the first start was via the remote fob . The unit probably made 2 revolutions before starting. Same was true when I started it on propane. Both times the unit started right up and ran smoothly. Good job Westinghouse!

Review from westinghouse.com
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Oct 29, 2021
FE410
5 out of 5 stars review

A lot of generator for the money.

I bought this as emergency backup to my home solar. I shopped around quite awhile online comparing features and prices, and also found a couple of professional reviews that gave very high marks to the Westinghouse, comparing it favorably to other more expensive brands. The final decider was when a good friend of mine bought this same model and I was very impressed with it. I can power my whole house with this thing, so I’m all set for and grid failures.

Review from westinghouse.com
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Sep 15, 2022
computer-joe
4 out of 5 stars review

Seems fine after troubleshooting

It appears to be a solid unit. It has enough power to support my entire home. All appliances function and can be used as normal, including central AC, window AC, two fridges, sump pump, dehumidifier, washer/dryer, dishwasher, etc. although when the central AC comes on the inrush is a real kick in the groin for this unit but it does recover quickly and carries on. I did not buy this for the propane option (don't want to take the hit on wattage) and I have two 30 gallon fuel drums, so I cannot attest to it's functioning on propane as I have not tried that option. Like many of the reviews out there for this unit, I had problems with getting this unit started. I don't have any propane and I am disabled and incapable of using the pull-start, so the only choice I had was the auto-start sequence and gasoline. I ran and restarted the sequence 4 times and it would not start. After going over this unit top to bottom with a fine tooth comb (had spark, was getting fuel to carburetor from tank) and after about 15 start cycles I finally found the problem. The automatic choke apparently has a very weak actuator and the choke lever was barely brushing up against the backside of the PCV hose (which is inconveniently positioned horizontally directly in front of the choke lever) with enough force to stop the travel of the choke actuator before it reached the fully closed position and thus starving the engine during the start cycle. I rerouted the PCV hose to run in front of a vertical line to the vapor canister which keeps the choke lever from brushing up against the PCV hose. Now, without interference the automatic choke functions properly and the unit starts within 3 seconds of initiating the start sequence. The only other issue with this unit is the obvious design flaw of placing the 50 Amp receptacle directly over the wheel which severely impedes the use of the receptacle with pretty much any 50 Amp cable.

Review from westinghouse.com
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Oct 21, 2021
RKK1
3 out of 5 stars review

May work well but only if you have handy man skill

The welded on bolts for the rubber feet were so misaligned they would not work. I had to chisel off the bolts, file the frame smooth, and install them with bolts I purchased. Poor quality control there. Most people would return the unit, unable to install the feet.

Review from westinghouse.com
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