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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (197)

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Showing 3,021-3,030 of 34,238 reviews
Dec 30, 2023
jivester
4 out of 5 stars review

Useful for house and tool backup

I bought this to help provide backup power for my house and to provide power if I need to run tools further away. So far it has been ideal for this. My only complaint is that is not not clear what pressure and pipe size is needed for the Natural gas hookup. This lead to some extra time and work with my plumber to get an appropriate hookup installed

Review from westinghouse.com
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Dec 5, 2023
Ed43
5 out of 5 stars review

Great Service

I am very happy with this product. When I tried to program the fob after receiving it, I was unable to do. I then called and the lady was able to walk me through step for step to solve my problem. She was very helpful in answering any and all questions I had. I feel that this is a very good unit for the price.

Review from westinghouse.com
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Jan 25, 2023
Alex1232
5 out of 5 stars review

Best Generator

I bought the WGEN9500DF because of the frequent power outage we have in my area. This generator is awesome, very powerfull (can almost power the whole house except for the electrical furnace and hot tub) Very easy to assemble (took about 15 min), very easy to start, very easy to move, I love it!!! Can't wait for the next power outage. Also, I had a question about the oil that I should use so I called the customer service. I was able to talk to someone in less than 5 min. That is also very nice

Review from westinghouse.com
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Feb 24, 2021
Magz88
5 out of 5 stars review

Drives like a caddy!

Absolutely love this thing! It looks great, easy to set up even though the instructions are out of date, and can power 6 breakers in my home just fine. I cant believe these generators have a remote start Fob! Westinghouse best in the business doing it right! Worth every penny spent!

Review from westinghouse.com
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Mar 13, 2025
kjshomper
4 out of 5 stars review

Plenty of Power; Love the Dual Fuel and Auto Start

The unit has worked very well on propane. I didn't do five stars as I haven't tried running it on gas yet but hope to do so shortly. The auto start makes start up very easy. I did have an issue with leaving the switch on and draining the battery (had to replace). Otherwise good.

Review from westinghouse.com
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Apr 23, 2021
JimFromTexas
5 out of 5 stars review

Best Purchase

This generator has some great features. The remote start seems like over kill but it is still cool. After filling the unit with the oil that came with it and connecting the battery which also came with the gen - a nice touch. We hooked up a 15 gallon propane bottle. Pressed the remote start and the gen tried to start. It automatically tried to start 2 times. It started on the 2nd try. The noise level was way less than we expected. My lawn mower is much louder. Another nice touch is the four 120VAC plugs are GFI. All of the outlets have a rubber cover. This is way more important than you might think. These should keep bugs and the weather out of these plugs.

Review from westinghouse.com
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Feb 6, 2023
Rich L
5 out of 5 stars review

Fantastic value for feature set

Great build quality and easy to set up and get running. Also purchased the Smart Switch; hoping I can set that up for just a couple mandatory circuits if a power outage happens while we're away and still have the 50A output hooked up as manually engaged backup for the remainder of the house.

Review from westinghouse.com
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Jul 27, 2024
Samdingo
5 out of 5 stars review

So Happy With This Generator!

Living on the gulf coast, we have frequent storms and lose power for extended times. I have a couple small Westinghouse inverter generators that have worked perfectly. Our biggest problem is that we have a water well and trying to keep the refrigerators and freezers running while using a small window unit to keep 1 room cool while we wait for our power to be turned back on. We just had Hurricane Beryl hit us and we lost power for 4 days. No showers, had to haul water to flush toilets, moving extension cords constantly to keep everything going. Very exhausting to say the least. After much research and great reviews, I purchase the WGen9500 Dual Fuel and installed a generator disconnect to my breaker box so I could power my whole house. I got the dual fuel so I can have a couple 100# propane bottles for backup as sometimes finding gas after a windstorm is impossible. I received the generator in perfect condition, read through the manual, added the supplied oil and filled the tank with fresh gas. I quick push of the remote and if fired up on the first try. I performed the initial break-in by plugging in a shop fan, small electric heater and a 1hp air compressor. I let them cycle for 8 hours and the generator never missed a beat. The following weekend, I connected it to my house. I flipped the breakers on all of the un-necessary items, just keeping my water well, my 4 ton ac and refrigerator and freezer running. The 9500 ran everything just like I needed to too. Hopefully we won't have another windstorm for a long time, but if we do, I'll be ready with the WGen9500. The remote start is going to be a lifesaver for sure!

Review from westinghouse.com
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Jul 6, 2022
MarkHolzrichter
4 out of 5 stars review

Started right up, needs parts not included

I fired it up on propane and powered some house circuits. It started with no hesitation. The manual is bit un-organized, mixing warnings, setup, and operating instructions. Discovered I need to buy extra parts for operating at high altitude (above Denver) but the parts are not available.

Review from westinghouse.com
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Aug 31, 2023
ammi
5 out of 5 stars review

Absolutely LOVE WGen9500

I was honestly hoping that I wouldn't have to take this out of the box - but Hurricane Idalia had other plans. I'm a single mom, I was able to completely set up by myself. It is big and it's heavy, but I was able to do it. The assembly took me maybe 10 minutes tops. Added the oil, poured in the gas. Push start worked on the first time and she came to life! I was surprised that it wasn't outrageously loud - I thought it was going to be pretty obnoxious being that it's a bigger powered generator. But pleasantly surprised! I hooked up refrigerator, microwave, coffee pot, a couple fans, and cell phone charger (I had a little power station with multiple outlets). No issues at all. Definitely recommend.

Review from westinghouse.com
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