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Customer reviews for 12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose for
12,500/9500–Watt Westinghouse Dual Fuel Portable Generator With CO Sensor + Remote Electric Start / Propane Hose
4.8 out of 5 stars
stars34.2K ratings34.2K reviews
  1. 5 stars86% (29.4K)
  2. 4 stars12% (4,132)
  3. 3 stars1% (333)
  4. 2 stars0% (98)
  5. 1 star1% (196)

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Showing 2,331-2,340 of 34,236 reviews
Jan 15, 2025
Dman9413
5 out of 5 stars review

Great so far.

Assembly and start up was easy. Took about 20 minutes to assemble and get started on propane. Ran it for about a hour testing random things for break in. Everything works great so far. Was quieter then expected, but with 50% load it may be a little louder.

Review from westinghouse.com
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Jun 22, 2024
Dwhiteusa
5 out of 5 stars review

D white

Adjust redelete this generator and hooked it directly up to the meter to see if it would run a natural gas properly and it fired up immediately and I let it run for about five minutes. After that I moved it to the concrete ped in the back of my hooking it up to the gas line it turned again on immediately.I'll let it run for several minute . It also ran without any trouble when I put the 50 amp.Load on to power up my different appliances.And it showed no resistance to doing so so therefore I am at this point very happy with this generator .

Review from westinghouse.com
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Oct 1, 2023
lcrowell
1 out of 5 stars review

Safety flaw

This generator comes with a remote control and that doesn’t make sense. You can’t start or stop the engine unless you physically attach or detach the electrical connection according to the operations manual. Also if running on propane you have to manually turn off the propane gas valve to stop flow. If you simply press start or stop on the remote without making the physical changes you run the risk of damaging the generator and in the case of propane you run the risk of creating a substantial gas leak. I ask Westinghouse what does the remote accomplish?

Review from westinghouse.com
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reply from Zach

Hello, thank you for your feedback! The remote start and stop are based off customers not needing to manually start the generator and for when it is being ran off of gasoline. If there is anything we can do to help, please reach out to us at 1-855-944-3571 or support@wpowereq.com. Thank you, Zach - Westinghouse

Apr 12, 2019
Wolfie
5 out of 5 stars review

Awesome Generator!

Just got it and it's running out in the shed as I do this review. I know it's brand new, but so far nothing but kudos to Westinghouse. Very quiet, much quieter than my old Coleman 5K, and running everything in the house except the 220v stuff. Everywhere I look I see quality. Came delivered on its own skid and in pristine condition. If you are thinking of buying a generator, look no further...

Review from westinghouse.com
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reply from Westinghouse

Hi Wolfie, Glad to see you're enjoying your upgrade! It's a no brainer choice for dependable home power to cover those big appliances and small electronics with its transfer switch ready outlets. Thank you for taking the time to leave a revie! Have a great day!

Jul 7, 2022
squid23
5 out of 5 stars review

Did my homework

I studied all the reviews and chose the 9500DF Westinghouse. What I look for in surveying multi reviews is how the unit shows up in top ratings and watch the pros and con of product. When I got my generator in and fired it up to see it run, then I got a second one for my family to use.

Review from westinghouse.com
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Mar 23, 2022
DIY Larry
5 out of 5 stars review

Great Support

Received generator yesterday. Needed to remove the bonded jumper on the generator for my use. Called support to verify that I was terminating the correct wires. They answered on first ring and were easy to understand. They were familiar with the product, answered my questions promptly and provided me with a safety warning that if I use the generator as a stand-alone that I need to re-bond it prior to use. This is what I consider excellent support.

Review from westinghouse.com
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Jan 11, 2023
AndyBore
5 out of 5 stars review

Great Quality and Value

Received the generator in excellent condition from the shipper. As I unpacked the unit I was increasingly pleased with the quality and features of the generator. Documents were exceptional as well as the easy of registering the warranty. Here in South Florida a standby power supply is crucial to living in a home without utility power. I’m almost looking forward to the next hurricane.

Review from westinghouse.com
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Dec 15, 2021
Alcala
5 out of 5 stars review

Versatile/Quiet

I bought this generator a couple of months ago and I'm very pleased with the features (dual fuel Propane and Gasoline, on-line fuel switching w/o the need to shutdown the generator, push-button and remote start, low noise (decibels), multiple outlets)

Review from westinghouse.com
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Jun 12, 2022
Washington Shop Teacher
5 out of 5 stars review

Strong enough to power my house!

This is a very well thought out generator that has it all. It is strong enough to power my house (I was running on propane and kept the gas furnace blower going as well as fridge, freezer, lights and tv). Electric start is a nice touch but wonderful that they kept the pull cord too! Dual fuel is awesome! I don’t have to run the carburetor dry each time I use it. The controls are simple and there are lots of plug options. I love it!

Review from westinghouse.com
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Aug 19, 2024
Rod51smi
5 out of 5 stars review

Super Gen

Purchased a few weeks ago and cannot believe how great a generator buy this was. Installed wheels quickly ,then added oil and used propane to start the unit. It started up very quickly and ran quieter than expected. Next I ran using gasoline and used the remote starter and quick start again. All the accessories ( propane and nat gas hoses) makes this the perfect buy for my home use.Detailed instructions are included.

Review from westinghouse.com
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